Xalapa-Enríquez hotels

Pros: It is a great option to stay in xalapa nice place

Cons: There was painting smell in the rroom

Pros: Beds in male dormitory were very comfortable. Also, you can easily find sope and shampoo and conditioner in the front desk. You can meet people.

Pros: Fantastic hostel! Spotlessly clean, very comfortable, nice large metal lockers, convenient location, reliable WiFi, and has flat surfaces next to electrical outlets if you need to work.

Pros: Great location and comfortable clean beds.

Pros: It was a great location only a short walk from the main square and there were bars and restaurants nearby. The staff were very helpful, although we didn't speak much Spanish we were able to get directions to buses to the terminal, and Coatepec. The breakfast was really good and freshly cooked every morning. The bedrooms, shower rooms and toilets were very clean too.

Cons: No issues

Pros: Easy access to the downtown.

Pros: Comfortable beds, super close to the center, quiet and relaxed

Cons: Bathroom a bit uncomfortable

Pros: The hostel is extremely clean (and cleaned daily!), the staff is super nice and helpful with recommendations, the beds are comfortable, each bed has its own plug and lamp, and the lockers are perfect size. The location is perfect, right in the center and near several bus stops. I would highly recommend!

Cons: The breakfast is so-so, it depends on the day.

Pros: The bed was comfortable, the lady at check in was super friendly and offered an extra blanket, the location is unbeatable, the lady who makes breakfast and cleans is adorable.

Cons: There is no place in the shower that stays dry for the clothes, and it's almost impossible to get dressed inside. The room is perfectly functional and comfortable but looks a bit like a jail room.

Pros: Good location in the heart of town, easy to get to many of the restaurants, comfortable room, very friendly staff.

Cons: Parking was difficult.

Pros: Helpful friendly staff Central location with good restaurants near In room safe Good value for money A gym Wifi excellent Quiet confortable room

Pros: The view was excellent

Pros: all is good

Cons: swimming pool can bee a good idea

Cons: nothing. everything was perfect, hotel staff was great, attentive and helpful.

Pros: Breakfast was good Rooms were clean Very helpful staff

Pros: Bed was comfortable.

Cons: Cushions need to be renewed. Shower handle came off in my hand. Wash basin was blocked. Scrambled egg is made from substitute and tastes awful.

Pros: this hotel has good location and good parking lot, also reception has good service. i love the breakfast and restaurant service.

Pros: Price. For what you pay and what you get, an excellent value.

Cons: A/C wasn't working so we were forced to change our room. You need A/C in Veracruz.

Pros: Cleaness

Cons: Tv signal, channels, not smart tv

Pros: Staff is friendly and very attentive. Valet great bunch of guys. Front desk staff friendly.

Cons: Furniture is a little dated. Front desk staff at first was not very flexible, but have now become more interested in our needs and I believe see our loyalty to the brand. This has now become our hotel and would not stay anywhere else.........

Cons: The rooms excellent, and clean and the rooms berry cua yet the vest

Pros: Service and amenities were awesome. Staff was super nice. Breakfast was amazing everyday.

Cons: AC had a had time keeping up with humidity.

Pros: Good breakfast menus ! Friendly & helpful Staff.

Cons: The inclined enterance to the property is difficult for a person with “handy-caped” walking issues !

Cons: IT was noisy

Pros: Clean and comfortable

Cons: Size of the bed

Pros: Beautiful old hotel with great wifi, beds and delicious fresh coffee in the room.

Pros: The food is amazing

Cons: A bit noisy.

Pros: The location the staff the magic on this place

Cons: Is some times noisy

Pros: Old world hotel, modernized.

Cons: Room not insulated to outside noise. No windows, old world shutters.

Pros: The hotel is located just one block from the Zócalo within the colonial historic district. It is itself a beautiful colonial building with a patio located on two different levels, as level differences in Xalapa are spectacular! You can even feel this in your room where the bedroom is located on a mezzanine above the living room. The wooden stairs are quite steep, so be careful! The rooms are perfectly clean and the staff in friendly and smiling! The hotel is really worth being recommended!

Pros: It's outstanding value for money in an old hacienda type house with amazing two floor rooms and all the amenities to be expected of a hotel

Cons: The rooms can be a bit loud at night given that it's in the center of the town. Shampoo was in a container on the wall of the bathrooms.

Pros: I was nicely surprised by it being remodeled after my last stay a few years ago! Even better now with air conditioning and flat screens!!!

Pros: Staff was indifferent. Shower lacked water pressure. Bed not very comfortable. Restaurant very good. Heat did not work. Hassled me about a missing room key when it turned out a staff member had it.

Cons: See above. I wrote the criticisms in the wrong place. Sorry.

Pros: Nothing t

Cons: The whole experience, they robe me , inside the hotel

Pros: Staff, Food, Location

Cons: The AC is very noisy

Pros: This is very nice hotel with great facilities and a good location in Animas with easy access to shopping centers. The quality of hotel you get for the price would be very hard to match elsewhere.

Cons: We first stayed here in July 2017. At the time it was an amazing value as the breakfast was included in the price and the price was very reasonable. The breakfast was quite good and added a lot of value to the stay. We stayed here again in February 2018. The breakfast was no longer included in the price, but the price was still quite reasonable and we paid for the breakfast a few times as it was worth paying for. However, during our most recent stay the quality of the breakfast had gone down, and we decided to skip it after trying it the first morning. Perhaps it was because they were more crowded or the the colder temperatures made it harder to keep the food warm, but the drop in quality was quite noticeable. We’d love for them to improve the quality to what it was and add back the option of including breakfast in the price per night as they had previously. The hotel is still a good value, but improving the breakfast would make it an excellent value.

Pros: It’s very good

Cons: Perfect

Pros: There was only one waiter in the Bar on Saturday night, but he was absolutely efficient, fast and very kind. Amazing service.

Cons: Pool is extra small

Pros: Staff, Great Service

Cons: AC very noisy

Pros: Location.

Cons: Very old. Rooms are clean and we're renovated however the common areas are old, bad smell and the design does not make sense with the rooms.

Pros: The room on second flor was a long way better than the one we had last time on the ground floor.The view to the garden was very nice.

Cons: The floor needs maintenance right away.

Pros: Clean.....good breakfast.....friendly staff.....Quiet!

Pros: What a beautiful facility! Very Picturesque!. Hotel is located on a quiet one way street about a block away from the city center. Room was very clean and had some unique details.

Pros: Location .

Cons: Single room was too small; switched to double which was perfect size.

Pros: Great location. nice garden and courtyard area

Pros: Breakfast was fine but a bit overpriced compared to what's available nearby.

Pros: Beautiful little inn with lots a plants.

Pros: Loved the place, good location, very clean but most of all I loved the decor and the style.

Pros: Lovely oasis in busy city. Nice simple room. Pretty garden to relax in. Good place for breakfast. Very accommodating staff. Good value

Cons: Great as is

Pros: the breakfast was excelent

Pros: I attend to a Congress WBC about bambù, so many things are responsibility were for the organizers of the congress. about my experience the staff of the hotel were no prepare for the information reques

Cons: the location was nice in XALAPA , but no where the information requested , I agree with the manager that were so many things that did not work but they tried any way to achive the expectations, the staff was very kind

Pros: Hotel was very close to museo de antropologia. Arturo who greeted us in English when we arrived was very helpful. He wrote out directions for places we wanted to visit. Staff in restaurant esp. nice!

Cons: Nothing

Pros: Everything

Cons: N/A

Pros: There is complementary breakfast in the lobby, it was not included in the original schedule, so it was a nice surprise. The room and facilities are in pristine condition, excellent location, near the center but not in the middle of it. The staff is friendly, they know their city, and rather helpful.

Cons: It’s somewhat noisy. The hotel is placed in a busy corner, with an array of loud bars/restaurants in the surroundings. Noise gets into the room despite the double-panel windows. Internal walls are plasterboard, so you get to hear what happens in the neighboring rooms. I am luckily a heavy sleeper, but it might be a problem for others.

Pros: Very good location with many restaurant options nearby.

Cons: It took an extremely long time to receive hot water, wasting many gallons of potable water. The bathroom needs a light over top of the mirror. It was difficult to see my face while shaving.

Pros: Very peaceful and nice garden.Access to kitchen, young travelers there , it feels home. Very close to market to eat or buy food.

Cons: Having a bed light and hooks to hang things should be good

Pros: Quiet and comfortable. The staff is great.

Pros: Location very convenient, right in the city center. The staff is very kind and supportive.

Cons: I found two cockroaches in my room the day I arrived

Pros: Everything was perfect! I'm always staying at hostels during my trips, but this one was the very best. Beautiful house, comfortable rooms, amazing garden and shared spaces, and the staff were the best! It felt like home and I had a lovely time, there's no other place I would rather be in Xalapa! I would love to go back there someday.

Pros: The owners are incredibly friendly and accommodating. During my stay the open courtyard was full of rabbits, which provided great entertainment, and the open kitchen and dining area were added bonuses, perfect spots for mingling with other guests and travelers. The shared rooms are simple and the location ideal for exploring the downtown area. I highly recommend staying here.

Cons: The shared bathrooms could be cleaner, but for the price it's still a steal

Pros: Friendly guy at reception. Price.

Cons: I wasn't given a towel. I didn't know there were any. There was no coffee at breakfast. There were no lights in the yard to easily find your way to the bathroom at night. There were bedbugs or some other bugs that bit me in the night that took me many days to recover from. There was a toilet seat on only one of the toilets. Broken furniture in the bedroom.

Pros: Perfect place if you want to go downtown of Xalapa. Nice and cosy hostal. Super friendly staff. Things are very basic, but tidy and you will find really everything you need. Nice price. Would come back at any time.

Cons: Nothing to complain about, just perfect!

Pros: - There are bunnies in the garten =) - Staff is really friendly - Bed is comfortable

Cons: - Place to store (and eventually lock) luggage

Pros: The people and the ambiance.

Cons: ?

Pros: It's a great hotel for the price, feels much more expensive than it actually is, the rooms are great, tv, its right in the entrance to city center so you can walk yet you don't get into the awful downtown traffic

Cons: the parking is crazy but secure, I managed with a honda crv but just barely

Pros: Rooms are comfortable and very nice. Staff is very kind and helpful

Cons: Keys self Blocked frequently

Pros: Breakfast was typical Mexican, toasted bread with butter & jelly, eggs (3 different choices of cooking), choicev fruits and a colored drink called coffee. Don't getting wrong, breakfast was super, but even though Veracruz is a coffee producing state, Mexican drink very very light coffee, that tasted and looked like colored water! Thankfully I could get an espresso doppio or a lungo almost everywhere in town to keep me up! Room was booked with a safe, I was informed that the rooms in the 2d floor didn't come with a safe. The front desk employee said that they will install one shortly. To my surprise a safe was installed within an hour and a half after checking in!

Cons: Wasn't able to mix the water properly in the shower. water was hot. Absence of light above the vanity mirror in the bathroom. Had to use in the dresser mirror.

Cons: I had stayed before (at least 3 times) and found it was ok. Nothing fancy, but clean and comfortable for a reasonable price, and for my purposes, in an excellent location. However, this time there was a little (1.5 cm) cockroach in the room just as we checked in and the staff member simply squashed it right there after I complained and took it out with his hand, accompanied by a barely audible, half-hearted apology. Later the wifi router didn't have an internet output, and when I told the staff they said it was my phone, and that they weren't having any issues with their router (a different one behind the register counter). I indeed was able to have a connection from the register router, but as I went back to my room and my phone switched to the nearest router, I again lost my connection. I was tired and refused to tell the staff as they were showing little interest in their guests anyway. The last time I stayed I took the included breakfast. I asked for some eggs, and they were served with *a lot* of cooking oil. So do yourself a favor and go have a decent breakfast downtown at La Parroquia, which is nearby.

Pros: Spacious room, tiny well-equipped kitchenette, front desk staff very helpful

Cons: Mini fridge is a bit noisy and Rusty, had to ask for a hand towel

Pros: Room and staff

Pros: This is a lovely hotel, with decor based on a composer... marble throughout the lobby, lovely music in the background, musical decorations in the rooms, cozy quiet rooms, very helpful and kind owners and manager, and a fine breakfast included. I stayed one night (five booked) and realized, after my walk into the center to get dinner the first night (about 7 or 8 blocks) that I wouldn't be able to repeat this. Uneven sidewalks, wet from rain, relatively dark streets.... not for me. (76 and afraid of falling) The owners kindly let me pay for only one night and cancel the rest with no penalty (except some taxes, apparently). They talked to Holiday Inn in the center and got me a discounted room there. Because they'd already charged my Visa card, the manager sent a cash refund to the Holiday Inn the next day for me.

Cons: Nothing. I wish I could have stayed my entire five nights there. .

Pros: Friendly people

Cons: No hot water 24 hrs

Pros: Very reasonable priced, for a clean, friendly, well run hotel. Breakfast was lovely with freshly cooked food.

Pros: A central hotel, friendly, aging rooms, but overall adequate place. Marco is very helpful and friendly and has perfect English. Wifi didn’t work in the evening and was hard to communicate with limited Spanish (Marco not there in the evening). Breakfast was tasty - you choose from a menu.

Cons: No wifi all evening. Scratch sheets and old towels. Room need refurbishing.

Pros: The peacefulness of the whole hotel, the layout and interesting areas designated for different purposes like a children's area and library, breakfast restaurant, art gallery, boutique, tranquil music playing in the common area and friendly , helpful staff.

Cons: A couple of times the hot water was shut off after 10:30 pm so the shower was cold if you came in late.

Pros: Nearby the CAXA and the green areas, some 20 min from the city center. Beautiful atrium.

Cons: Bed very uncomfortable (I’m 1.96 m), hard pillows, hard bed, room cold and not cozy, sparse furniture. Very poor noise isolation, can hear even the water tap from neighboring room. No internet in rooms. Restaurant is in Atrium, which means noise till late at night and also early morning. Food smell climbs up to the rooms.

Cons: Check in tool forever, seemed like the check in desk was training someone while checking us in- but with very little communication as to why it was taking so long. And they had to check room first too- and we were not checking in early either. Then when we finally got to the room the aircon didn't work. Also the wondow in the shower looked into the room next door!? And nowhere was a wifi password to be found. I walked down and asked for assistance. Got the wifi details - but was told they'll help with aircon in a bit. About 2 hours later someone came to room to let us know that we can change rooms. They didn't even try to fix aircon or see what was wrong. So we moved. And the second room was about half the size and with no windows except the one looking out to the passage way.... Room was stuffy and cramped despite being a triple. The bedding was uncomfortable and half the plugs didn't work. Also... The bathroom had no windows, no extractor fan so very humid and the shower door was so bent it couldn't close properly. And the wash basin was in the middle of the room.. which is strange. The check-out was also a struggle, not because I don't speak Spanish but because the hotel staff make no effort to communicate with you. For the price we paid I was very unsatisfied and unhappy with place. The hotel is beautifully decorated inside and outside- looks like it has loads of potential, but the service needs a lot of work.

Pros: Nice hotel, spacy rooms

Cons: Hotel could have been a better sport charging less for pasta without sauce and cheese, being able to offer salad in the evenings and having more extensive opening hours (before 9 am) at the pool (which was pretty cold)

Pros: The size of the room

Cons: Room had a very strong mold smell, made me feel sick

Pros: Good decor. Big rooms

Cons: Customer service. Wifi didn’t work for few days on my floor and they didn’t fix it despite repeated complaints

Pros: comfortable and safe place.

Cons: they should have a bilingual employee who can understand and speak english most specially to the reception area.

Pros: We have to be honest since we had a terrible start at the hotel the only things we liked was the breakfast and the helpful way IRASEMA at the fronk desk managed the whole situation ..THIS YOUNG LADY deserves a better position at the hotel she is extremely dynamic has a great carisma and knows every single details of the hotel..For those kind of people we all should give a recommendations..Thanks to her the Management heard all what happened to us and changed the room.. also a big thanks to the Manager Ana Maria for have the touch to make feel us better after so many misunderstandings and for the room change.

Cons: As a Genius Traveller They didn't respect my early check in hours after long irrelevant explanations and 2.40 hrs waiting they gave us a terrible old room with broken sink and dirty corners ; The Hotel Manager changed us later to a better room but this one had a mass of mosquitos ...Terrible !!! the room was on the 2nd floor under the restaurant at 7 am you start to hear how the people coming to the Rest. are moving chairs and the tables you can hear every single noise from the 3rd floor.. If you booked your room with breakfast included then you must give the voucher requested by the restaurant personal which is definitely unpolite , not motivated not even good morning , they confuse the guests explaining the voucher situation or taking something from the menu .. everything look apparently a cute traditional thematic hotel but when you see it with other guys is a big mistake ... DANIEL and MARTHA at the reception are like not motivated to work here and Martha is really unpolite .. a terrible experience ...I took a lot of pictures to prove the status of the hotel and to be honest for the price I paid for a triple room I would better go to Fiesta Inn or try another hotel in Xalapa...

Pros: Unique architecture. Friendly staff

Cons: Limited breakfast choice of included breakfast. Poor acoustics. Can hear noice in the room.

Pros: The hotel advertises as BOUTIQUE, the only thing boutique was that it´s small. Not clean.

Cons: The hotel advertises as BOUTIQUE, the only thing boutique was that it´s small. Not clean, the service was awful, it took 1 hr for breakfast when it was only eggs. Asked for a black label whiskey and brought something that was not that and charged 160 pesos, when that is way to expensive for that town. The food at dinner was ok, but overall I would not recommend it at all. I left very dissapointed. Wanted to use the pool and it´s not heated so it was super cold, so I could not use it. There were spider webs in the bathroom. Also, I booked a full bed and got a queen. The pillows are super hard and small, very uncomfortable. The towels are old and they are not what you would expect from a boutique hotel.

Pros: Design of hotel and rooms

Cons: Quite cold when we were there had to use portable heater. No heat in room if cold.

Pros: Everything was perfect

Pros: Nice decoration.

Cons: The rooms are not very noise isolated.

Pros: Nicely decorated, helpful and kind staff, clean. Good location. Lots of places to sit and relax.

Cons: There are some minor problems like the doors not locking, towels are rough, the beds and pillows are not as comfortable as one would like, not all rooms have air conditioning, they do have fans tough.

Pros: Location, staff

Pros: Almost have price through booking and the breakfast included is absolutely awesome!

Pros: Location

Cons: Bad smell at nigth

Pros: The place worths the price. I strongly recommend it if you have a quick trip to Xalapa and if you are looking for a comfrtable place to stay this is the one.

Pros: The hotel is very nice. Beatiful view

Cons: Only i have a problem with tiwells

Pros: The WiFi service

Cons: The breakfast

Pros: Staff very friendly Good value for money Beautiful building Parking on site 15 min walk from the centre

Cons: Internet a bit hard to get but can’t complaint for the price we paid :-)

Pros: Staff were very helpful and friendly service was excellent. All very professional. Room was spacious and all worked well. Very pretty hotel

Cons: Nothing I didn’t like

Pros: Our room was nice. But some rooms have only windows to inside and some feel the vibration from the street. It's a bit of a gamble I guess

Cons: Difficult communication with the reception. They didn't want to give us the price from booking so we had to reserve again and again. They once tried to put double tax to get to the price they wanted which I think is close to scam. WiFi was practically inexistent in the room, only in the lobby ok.

Pros: Large and clean room. Most of the rooms have a window to an inner terrace and I asked for a room with a outside window. The few available have windows directly on the street, too much noise and too much light.

Cons: Limited parking space. I tried to park my car in the middle of the afternoon to go for a walk and the parking was full with non-guests cars that were having a reunion.

Pros: Excellent room. Outstanding decor. Very good breakfast. Front desk staff not friendly.

Cons: Front desk lady at check-in. Otherwise perfect.

Cons: I didn't like that our room didn't get wifi signal

Pros: Lovely colonial hotel, staff was very accommodating with our limited Spanish. Great breakfast. Hardy walk to the Centro area but taxis are in expensive if you prefer to ride.

Pros: Big rooms, really clean, good location

Pros: Clean, nice local , nice staff,

Cons: Nothing

Pros: Isabelle was great whenever I needed help.

Cons: WiFi but it was ok.

Pros: It is a centrical place, the location is great, so close to the city center. The room is nice, you can find everything you need, and the place looks really nice. The price benefit ratio is pretty good. The room I was in had a nice view.

Cons: It is a bit noisy, since it is next to the street. Also the electrical connections are far from the bed, which is a bit annoying to charge the cell phone or connect the computer.

Pros: The hotel restaurant was very nice and the food was really good, the staff was helpful and friendly.

Cons: We spent 4 nights at this hotel and found it to be disappointing in general. Although the staff is really good and the food was good, the room was not comfortable, the beds were not very soft, it was very noisy with a generator going outside our window off and on, one day it was on almost the whole day because the power was off all day, the location was very unattractive and felt a bit dangerous, the pool was small and shallow, which was fine if you are the only one in there but as soon as there is 2 kids in it then you cant really swim, just paddle a bit, and the jaccuzzi was always tepid never hot...so all in all although they try hard it just isn't a good hotel for the money.

Pros: The room was really nice (it was not the standard room, but one category above that, with a king size bed), with several windows and a narrow but long balcony running around it.It might be worth checking the prices directly with the hotel as well... The hotel is about one kilometer from the city centre. If you are travelling by car, this is a clear advantage, since the traffic there is quite chaotic. Besides, it's a nice walk there from the hotel.

Cons: The receptionists (with one exception) always seemed to be annoyed when I approached them, as if I were interrupting something. The reason I had to talk to them rather frequently was because the Internet code kept failing, as did the card for the room.

Pros: The bed very good, spacious room , piping hot water ,good parking, great internet , reception very very helpful would stay again

Cons: The cocktral at 4am

Pros: Maybe the location

Cons: Poor quality, bed very uncomfortable, shower head extremely small, too noisy

Pros: The location is very central and close to many sights, the pool, the room is large and have a good new floor.

Cons: The pool is not clean, the jacuzzi is only slightly warm. We had an ice machine next to our door and its noise was very annoying in the night. Also, they do the parties at weekends and on Sunday there was one right by the pool, it was wierd... More furniture to hang the clothed is missing.

Pros: Location, decoration

Cons: Furniture seems old.

Pros: This place had the comforts of home and the staff that made you feel welcome. They always went out of their way to make recommendations, go above and beyond and treat you like family. We loved it!

Cons: Nothing!