Xalapa-Enríquez hotels

Pros: all is good

Cons: swimming pool can bee a good idea

Cons: nothing. everything was perfect, hotel staff was great, attentive and helpful.

Pros: Breakfast was good Rooms were clean Very helpful staff

Pros: Bed was comfortable.

Cons: Cushions need to be renewed. Shower handle came off in my hand. Wash basin was blocked. Scrambled egg is made from substitute and tastes awful.

Pros: Rest of facilities and personal really nice

Cons: Been there before, first time shower was not working 100% properly. Also, booking description for gym is not quite accurate, it's good fitness centre, but no weights as stated.

Cons: IT was noisy

Pros: Clean and comfortable

Cons: Size of the bed

Pros: The food is amazing

Cons: A bit noisy.

Pros: The location the staff the magic on this place

Cons: Is some times noisy

Pros: Price and very very clean and comfortable

Pros: I was nicely surprised by it being remodeled after my last stay a few years ago! Even better now with air conditioning and flat screens!!!

Pros: This is a lovely hotel, with decor based on a composer... marble throughout the lobby, lovely music in the background, musical decorations in the rooms, cozy quiet rooms, very helpful and kind owners and manager, and a fine breakfast included. I stayed one night (five booked) and realized, after my walk into the center to get dinner the first night (about 7 or 8 blocks) that I wouldn't be able to repeat this. Uneven sidewalks, wet from rain, relatively dark streets.... not for me. (76 and afraid of falling) The owners kindly let me pay for only one night and cancel the rest with no penalty (except some taxes, apparently). They talked to Holiday Inn in the center and got me a discounted room there. Because they'd already charged my Visa card, the manager sent a cash refund to the Holiday Inn the next day for me.

Cons: Nothing. I wish I could have stayed my entire five nights there. .

Pros: Friendly people

Cons: No hot water 24 hrs

Pros: Very reasonable priced, for a clean, friendly, well run hotel. Breakfast was lovely with freshly cooked food.

Pros: A central hotel, friendly, aging rooms, but overall adequate place. Marco is very helpful and friendly and has perfect English. Wifi didn’t work in the evening and was hard to communicate with limited Spanish (Marco not there in the evening). Breakfast was tasty - you choose from a menu.

Cons: No wifi all evening. Scratch sheets and old towels. Room need refurbishing.

Pros: The peacefulness of the whole hotel, the layout and interesting areas designated for different purposes like a children's area and library, breakfast restaurant, art gallery, boutique, tranquil music playing in the common area and friendly , helpful staff.

Cons: A couple of times the hot water was shut off after 10:30 pm so the shower was cold if you came in late.

Pros: Great breakfast, the few personal was great. First days were very quiet but the last night at lot of nice.

Pros: The staff was really kind

Cons: Lil cold the room

Pros: Quiet and comfortable. The staff is great.

Pros: The area of the hostel is super nice. A quiet neighborhood but just nearby the historical center. And the beautiful garden of the hostel:)))

Cons: The help from the employees:))

Pros: This is a great hostel in a convenient central area. The interior garden is lovely and peaceful, the kitchen and relaxation areas are great and the dorms and rooms are too. The staff were very friendly and helpful and I really felt at home staying there for a week. Highly recommended!

Pros: Location very convenient, right in the city center. The staff is very kind and supportive.

Cons: I found two cockroaches in my room the day I arrived

Pros: The owners are incredibly friendly and accommodating. During my stay the open courtyard was full of rabbits, which provided great entertainment, and the open kitchen and dining area were added bonuses, perfect spots for mingling with other guests and travelers. The shared rooms are simple and the location ideal for exploring the downtown area. I highly recommend staying here.

Cons: The shared bathrooms could be cleaner, but for the price it's still a steal

Pros: Friendly guy at reception. Price.

Cons: I wasn't given a towel. I didn't know there were any. There was no coffee at breakfast. There were no lights in the yard to easily find your way to the bathroom at night. There were bedbugs or some other bugs that bit me in the night that took me many days to recover from. There was a toilet seat on only one of the toilets. Broken furniture in the bedroom.

Pros: Perfect place if you want to go downtown of Xalapa. Nice and cosy hostal. Super friendly staff. Things are very basic, but tidy and you will find really everything you need. Nice price. Would come back at any time.

Cons: Nothing to complain about, just perfect!

Cons: I arrived really tired and ready to rest when the receptionist told me they had given my private room reservation to someone else. He was giving me disparate answers as to why and was not prepared to give me a solution. He mainly blamed it on the person working the earlier shift. I ended up staying and getting a bed in the dormitory because I didn't want to deal with trying to find another place. He took me to the dormitory and told me there (actually he didn't even bring it up, I had to ask him) after I had paid that they had no more keys to the room to give us so we would not be able lock it. Furthermore, we couldn't even close the door when leaving because the door would lock itself and we would have no way to get back in unless we called staff. To top it all off, at the end he didn't give us our deposit back for the building key. Maybe he didn't remember, but I suspect he knew and just didn't have the money available. Just like the room key situation, he seemed afraid to bring it up. I let it go because it was only 20 pesos and I just wanted to leave. They did let me leave my luggage after checkout to pickup later and didn't charge me for a towel so that's good.

Pros: The garden and the serenity of the place

Cons: The area around the hostel is super nice and quiet and near to the center

Pros: Very good Locationwise. Spacious Room / Lockers. Stayed in a Private Room where 4 people would fit. Nice Staff, Clean Areas and Rooms. I think it was not really busy, we just saw 2 other guests there so no real Hostelvibe, but thats no ones fault :)

Pros: Everything is done right. Really clean.

Pros: Fantastic hostel! Spotlessly clean, very comfortable, nice large metal lockers, convenient location, reliable WiFi, and has flat surfaces next to electrical outlets if you need to work.

Pros: Everything is clean, toilets and shower rooms well set and parking next to the building, perfect for a busy street.

Cons: There was not too much of a social atmosphere. The hostel is big and includes a big outdoor space in the top floor but there was no one in there. You cannot pay by credit card.

Pros: They helped me with phone charging. The breakfast was varied and very high quality. The beds had a very special healthy design.

Pros: Clean, pretty hotel. Good prices.

Cons: Traffic around area

Pros: There was only one waiter in the Bar on Saturday night, but he was absolutely efficient, fast and very kind. Amazing service.

Cons: Pool is extra small

Pros: Staff, Great Service

Cons: AC very noisy

Pros: Easy parking. Nice building, everything was clean. The room was very nice and we slept well.

Pros: Staff, Food, Location

Cons: The AC is very noisy

Pros: Lovely hotel in a perfect location. Option to buy breakfast on site which was very helpful.

Pros: The Posada del Cafeto is a treasure, a sunny oasis with rooftop views of snow topped Orizaba, clean rooms, and the best breakfast in Xalapa! Lovely staff and a great value. I've been coming here for years and never disappointed.

Cons: n/a

Pros: Good location

Cons: Parking is difficult. Small beds.

Cons: Always asking for towels, shampoo etc.,

Pros: Cleaness

Cons: Tv signal, channels, not smart tv

Pros: this hotel has good location and good parking lot, also reception has good service. i love the breakfast and restaurant service.

Pros: Price. For what you pay and what you get, an excellent value.

Cons: A/C wasn't working so we were forced to change our room. You need A/C in Veracruz.

Pros: Staff is friendly and very attentive. Valet great bunch of guys. Front desk staff friendly.

Cons: Furniture is a little dated. Front desk staff at first was not very flexible, but have now become more interested in our needs and I believe see our loyalty to the brand. This has now become our hotel and would not stay anywhere else.........

Pros: Very good prices and food

Cons: The light went off in the whole hotel and they didn’t have an emergency power generator... it’s a huge hotel and it doesn’t have one! So there was no light for hours, I had an event and wasn’t able to fix my hair, because I couldn’t use the hairdryer or the iron... My daughter was going to stay all day there and couldn’t even charge her cellphone, couldn’t use of the telephone in the room nor the elevators of course, so it messed out whole day... I still can’t believe it’s not mandatory for a hotel like this to have a power generator. Other than that, it was all ok.

Pros: There is complementary breakfast in the lobby, it was not included in the original schedule, so it was a nice surprise. The room and facilities are in pristine condition, excellent location, near the center but not in the middle of it. The staff is friendly, they know their city, and rather helpful.

Cons: It’s somewhat noisy. The hotel is placed in a busy corner, with an array of loud bars/restaurants in the surroundings. Noise gets into the room despite the double-panel windows. Internal walls are plasterboard, so you get to hear what happens in the neighboring rooms. I am luckily a heavy sleeper, but it might be a problem for others.

Pros: The attention From the staff and the location of the hotel.

Cons: From inside your room, you can hear what's happening in the hallway and even the tv from the next room. Also even though the staff was super friendly, there was one male receptionist that looked like he didn't wanted to do his job and he wasn't being acertive nor empathic.

Pros: This is a nice place to stay for a weekend trip.

Cons: Not enough space for parking

Pros: Very good location with many restaurant options nearby.

Cons: It took an extremely long time to receive hot water, wasting many gallons of potable water. The bathroom needs a light over top of the mirror. It was difficult to see my face while shaving.

Pros: Excellent room. Outstanding decor. Very good breakfast. Front desk staff not friendly.

Cons: Front desk lady at check-in. Otherwise perfect.

Pros: The atmosphere was great, the decoration in the hole Hotel was fabulous, If I come to Xalapa I won't think twice to stay there again.

Cons: I didn't have Internet in the room.

Pros: Lovely colonial hotel, staff was very accommodating with our limited Spanish. Great breakfast. Hardy walk to the Centro area but taxis are in expensive if you prefer to ride.

Cons: Keys self Blocked frequently

Pros: Breakfast was typical Mexican, toasted bread with butter & jelly, eggs (3 different choices of cooking), choicev fruits and a colored drink called coffee. Don't getting wrong, breakfast was super, but even though Veracruz is a coffee producing state, Mexican drink very very light coffee, that tasted and looked like colored water! Thankfully I could get an espresso doppio or a lungo almost everywhere in town to keep me up! Room was booked with a safe, I was informed that the rooms in the 2d floor didn't come with a safe. The front desk employee said that they will install one shortly. To my surprise a safe was installed within an hour and a half after checking in!

Cons: Wasn't able to mix the water properly in the shower. water was hot. Absence of light above the vanity mirror in the bathroom. Had to use in the dresser mirror.

Cons: I had stayed before (at least 3 times) and found it was ok. Nothing fancy, but clean and comfortable for a reasonable price, and for my purposes, in an excellent location. However, this time there was a little (1.5 cm) cockroach in the room just as we checked in and the staff member simply squashed it right there after I complained and took it out with his hand, accompanied by a barely audible, half-hearted apology. Later the wifi router didn't have an internet output, and when I told the staff they said it was my phone, and that they weren't having any issues with their router (a different one behind the register counter). I indeed was able to have a connection from the register router, but as I went back to my room and my phone switched to the nearest router, I again lost my connection. I was tired and refused to tell the staff as they were showing little interest in their guests anyway. The last time I stayed I took the included breakfast. I asked for some eggs, and they were served with *a lot* of cooking oil. So do yourself a favor and go have a decent breakfast downtown at La Parroquia, which is nearby.

Pros: My family and I came to Xalapa for a last minute trip for my Grandma’s funeral. We were pleasantly surprised with this hotel. Very reasonable price for what you get. The location is awesome and I felt very safe the whole time. The breakfast was perfect. A lady got our order for the type of eggs we wanted and we could also get toast with butter/jelly, tortillas, fruit, coffee or orange juice. It was good!! Staff was extremely friendly and professional. I am what you would consider a high maintenance person but this place definitely did the trick.

Cons: There is so no elevator but they helped with the luggages. The walls are very thin. It seemed like I could hear people in rooms next to us. However, I put earplugs and that did the trick. Water pressure was low but I guess that’s common in Mexico.

Pros: the breakfast was excelent

Pros: The garden.

Cons: I paid more once I Checked in. Around $40.00 usd more.

Pros: It’s ok

Cons: It’s ok

Pros: The place worths the price. I strongly recommend it if you have a quick trip to Xalapa and if you are looking for a comfrtable place to stay this is the one.

Pros: Location

Cons: Bad smell at nigth

Pros: The hotel is very nice. Beatiful view

Cons: Only i have a problem with tiwells

Pros: The WiFi service

Cons: The breakfast

Cons: Check in tool forever, seemed like the check in desk was training someone while checking us in- but with very little communication as to why it was taking so long. And they had to check room first too- and we were not checking in early either. Then when we finally got to the room the aircon didn't work. Also the wondow in the shower looked into the room next door!? And nowhere was a wifi password to be found. I walked down and asked for assistance. Got the wifi details - but was told they'll help with aircon in a bit. About 2 hours later someone came to room to let us know that we can change rooms. They didn't even try to fix aircon or see what was wrong. So we moved. And the second room was about half the size and with no windows except the one looking out to the passage way.... Room was stuffy and cramped despite being a triple. The bedding was uncomfortable and half the plugs didn't work. Also... The bathroom had no windows, no extractor fan so very humid and the shower door was so bent it couldn't close properly. And the wash basin was in the middle of the room.. which is strange. The check-out was also a struggle, not because I don't speak Spanish but because the hotel staff make no effort to communicate with you. For the price we paid I was very unsatisfied and unhappy with place. The hotel is beautifully decorated inside and outside- looks like it has loads of potential, but the service needs a lot of work.

Pros: Nice hotel, spacy rooms

Cons: Hotel could have been a better sport charging less for pasta without sauce and cheese, being able to offer salad in the evenings and having more extensive opening hours (before 9 am) at the pool (which was pretty cold)

Pros: Good decor. Big rooms

Cons: Customer service. Wifi didn’t work for few days on my floor and they didn’t fix it despite repeated complaints

Pros: comfortable and safe place.

Cons: they should have a bilingual employee who can understand and speak english most specially to the reception area.

Pros: Closeness to the Bus station, beautiful restaurant with venetian-like arquitecture. The room was clean.

Cons: The rooms are old fashioned and kitsch. Not many electrical outlets.

Pros: We have to be honest since we had a terrible start at the hotel the only things we liked was the breakfast and the helpful way IRASEMA at the fronk desk managed the whole situation ..THIS YOUNG LADY deserves a better position at the hotel she is extremely dynamic has a great carisma and knows every single details of the hotel..For those kind of people we all should give a recommendations..Thanks to her the Management heard all what happened to us and changed the room.. also a big thanks to the Manager Ana Maria for have the touch to make feel us better after so many misunderstandings and for the room change.

Cons: As a Genius Traveller They didn't respect my early check in hours after long irrelevant explanations and 2.40 hrs waiting they gave us a terrible old room with broken sink and dirty corners ; The Hotel Manager changed us later to a better room but this one had a mass of mosquitos ...Terrible !!! the room was on the 2nd floor under the restaurant at 7 am you start to hear how the people coming to the Rest. are moving chairs and the tables you can hear every single noise from the 3rd floor.. If you booked your room with breakfast included then you must give the voucher requested by the restaurant personal which is definitely unpolite , not motivated not even good morning , they confuse the guests explaining the voucher situation or taking something from the menu .. everything look apparently a cute traditional thematic hotel but when you see it with other guys is a big mistake ... DANIEL and MARTHA at the reception are like not motivated to work here and Martha is really unpolite .. a terrible experience ...I took a lot of pictures to prove the status of the hotel and to be honest for the price I paid for a triple room I would better go to Fiesta Inn or try another hotel in Xalapa...

Pros: Unique architecture. Friendly staff

Cons: Limited breakfast choice of included breakfast. Poor acoustics. Can hear noice in the room.

Pros: The posada is located quite close to Parque Juarez which seems like the center of the city - and a really nice area to walk around. So, the location was perfect for what I wanted. The room itself was comfortable - with a fridge and microwave, so it was easy to have food available. The wifi worked well enough for the short time I used it (my laptop absolutely died while I was there). In all, a fine stay in the nice, tranquil city of Xalapa.

Cons: It is a bit humid and there isn't a fan or AC in the room - not uncomfortable, but slightly less comfortable than what I'm used to.

Pros: Accept dogs! It’s very clean, and a nice helpful staff. Great location.

Pros: Spacious room, tiny well-equipped kitchenette, front desk staff very helpful

Cons: Mini fridge is a bit noisy and Rusty, had to ask for a hand towel

Pros: Room and staff

Pros: Almost have price through booking and the breakfast included is absolutely awesome!

Pros: Location, staff