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- Breakfast included (received more eggs then normally offered) - hot water immediately available - parking place in front of the hotel available
- parking place not closed - room to small
Excellent value. It's a charming little hotel if you get he right room, could be depressing if you don't. Ask for a room with a window facing the street, it makes all the difference. The girl at the front desk was fantastic. I arrived early and was given a room. It was an inside room and had no window. I asked for a different room and she gave me a room facing the street (those rooms have small step out balconies and windows). This is a no frills place on a street a few blocks from centro, but offers great value and an excellent staff. Clean. Friendly. Free continental breakfast. I was happy with it and would stay there again (as long as I can get a room with a window). Early check in time at 1:00 was a major bonus.
No a/c in the room so if that's a priority, you will not be happy. Inside room had a fan. Outside room had ample air flow from outdoors. Small bathroom but good hot water and water pressure, so it was not an issue. In a good neighborhood, but not in the middle of the action, so you'll need a taxi or walk a few blocks. No English from the staff I met. It didn't bother me because they were friendly and let me fumble through my Spanish, but if English is priority, you might be out of luck.
The hotel is confortable, even if not refined in every detail, and the bed is very good. The food of the restaurant combined with the hotel is good and the room service is available and free. The WIFI is good. I had a lot of problem in connecting my PC to the net, DNS wasn't resolving anything, but the staff solved the problem in 10-15 minutes. Positive!
Unfortunately in the hotel there was a group of young guys that made a lot of noise, both evening and the morning, and the staff didn't intervened to raise down the volume. My room didn't have a window to the outside, but only an internal one. The staff does NOT speak english. I don't have much problem because, being italian, I understand spanish as the two languages are quite similar but if you work in the world of tourism you MUST know and speak english. The position of the hotel is in a bending hill. I didn't park in front of it because I judged making operations to park too dangerous for the risk of other cars coming down the road and possibly hitting me.
With a stay at Hotel Imperial in Xalapa, you'll be within a 10-minute drive of Juarez Park and University of Latin America. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby.
based on 350 reviews
Things to know
- Friendly atmosphere
- Near city centre
- Professional service
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Most popular landmarks
- Diego Rivera Gallery 1 km
- State Theatre 2.2 km
- Clavijero Botanical Garden 3.4 km
- Cofre de Perote National Park 25.1 km
|Xalapa-Enríquez Jalapa||13.6 km|
|Veracruz Las Bajadas||87.2 km|
|Veracruz - Central de autobus||90.5 km|
|Puebla City Puebla - Terminal de Autobuses||144.3 km|