Hotel Liebesglück - Genießen zu Zweit

Location

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Location

Very old accommodation

Breakfast was nice; fresh roles with diverse toppings and fresh cream butter.

We were not heartily welcomed, and the purser seemed hurried to tell us everything; the information she gave us later turned out to be incomplete and inaccurate. She rudely interrupted our conversation, picking up the phone without apologizing for an interruption. The dinner options for the evening were severely limited: we could choose from three main courses, one of which was a pasta, and the other two were identical (Schnitzel/porc), except for an optional addition of cheese sauce. The idea of the spire room was great, only the execution... an old dusty carpet, halogen lighting that falls out of its sockets and is in dire need of cleaning, bath water conduits that froze over, not allowing for a shower (-15 degrees Celsius meant very chilly water!!), a noisy slated roof that kept us awake all night even with ear plugs, due to strong wind, a clumsy heating system that is either too hot or too cold, etc. we were compensated for the faulty shower (-€50), but paying €440,- for two nights for a room that should supposedly be 4 stars is utterly ridiculous. This hotel is in dire need of a reorganization/update. When we left, there was a different purser who actually was very friendly. Alas, for us the damage was already done. I would not recommend this hotel. Instead, I would go to Berglenne, a charming place where we had dinner and plan to go to next time we are staying in Winterberg - a bit further away, but excellent service and quality of food!