Breakfast was good.
Room was not clean. Door was broken and hard to shut. Room smelled horrible.
was not non-smoking
although they said the hotel was non smoking we had people in the room next to us smoking. when we complained about the smoke we were told there was nothing they could do about it.
In general the quality of hotels in Williamsburg is very average. This hotel is no different. Cleaning staff are friendly and try hard but the entire building needs repairs and upgrades. Breakfast was decent but lacking in healthy options.
Front desk staff were less than welcoming. Room has very small TV, no channel guide and very uncomfortable chairs. WiFi is very slow and spotty. Hotel computers are so outdated and slow they're absolutely useless.
Location and price point
The attending manager was a bit kurt and rude during a few questions at checkout. The breakfast seating area is too too small for the amount of guests they hold so much so that the lobby now holds some standing room tables as an overflow but poorly implemented too few to be effective. Also the breakfast area was extremely short staffed as they were constantly running out of food on all days during my stay, guests were on line waiting for items to be cooked and served. I have stayed here before and had a much better experience however even though it was the labor day weekend they should have been better staffed and should have rethought the seating areas perhaps offering outdoor seating as an option.
The hotel was close to the park and close to food etc. but it's a tourist town so there are tons of hotels close by. The staff was pleasant and berry helpful.
The building was very dated, one elevator that took for ever, our room was nothing special the bathroom was left dirty hair on the floor and it was sticky! The breakfast made my boyfriend and I sick.
The Country Inn & Suites - Williamsburg East offers a smoke free hotel with complimentary deluxe continental breakfast for all guests. Unwind at the end of the day in our outdoor pool, picnic area, fitness room or Video Gameroom. All of our guest rooms have complimentary high speed internet access, coffeemakers, hairdryers and cable TV including HBO and HBO2. Located minutes from numerous famous attractions like Colonial Williamsburg, Busch Gardens, Water Country USA, Jamestown, and Yorktown.
Based on 650 reviews
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