Willemstad Resorts

Pros: Everything

Cons: Breakfast too expensive

Pros: Friendly atmosphere..

Pros: Location to Willemstad was great. Good launching point for sightseeing. Staff was phenomenal.

Cons: No real beach. Close to cruise ship terminal. Food at the restaurant was average.

Pros: Checkin was good. Breakfast fantastic

Cons: Nothing

Pros: Location, Service, Fitness Centre,

Cons: Restaurant was overpriced given average quality. No direct beach availability. Cruise ship terminal close.

Pros: Amazing location! Clean and beautiful hotel. Easy access to parking.

Cons: Restaurant and all services are overpriced.

Pros: Location, staff and flexibility in allowing change in room due to noisy neighbors and possible maintenance issue.

Cons: After reporting noisy neighbors and possible maintenance issue, the hotel could have provided an update to demonstrate resolution of the issue.

Pros: People were fantastic

Pros: I like everything. Tess was very friendly and easy to communicate with

Pros: It was conveniently located near the downtown area. The Beach/pool was kinda cool because it was a salt water pool with a beach feel, I thought it was perfect and I always had a seat!

Pros: Room was clean and nice, hotel is located in a central area with lots of options for shopping and entertainment

Cons: Based on how the hotel is promoted, we were of the impression that it was an all inclusive resort. I was surprised when I arrived and was told that my package was really only for the room and did not include food which affected my budget.

Pros: The infinity pool was awesome! They made a private beach/pool area! The hotel has a great gym and is in a fabulous location.

Pros: I came to celebrate my birthday for along weekend with 2 friends. Property is beautiful and rooms are nice (except for the bathroom issue noted). There were some mishaps relevant to plans my friend made to surprise me for my birthday. I will say the management worked very hard to address the issues that my friend brought to their attention, the staff was SUPER friendly and kind. I really liked them alot. The property is BEAUTIFUL. Truly and the beach is really close. If you like to party the location is perfect and its centrally located to lots of activities and action. The beach is BEAUTIFUL I mean truly beautiful. The massage I had on the beach was FANTASTIC. Definitely do that while you are there.

Cons: The breakfast buffet shut down at 10 am so we felt very rushed to get breakfast. The staff at breakfast was wonderful but they should probably extend breakfast to 10:30 am or 11 am especially on the weekend.There was a smell, pretty horrible, emanating from our bathroom throughout our stay. The hotel staff tried to address it and they aired the room out and it helped some but it smelled like spoiled cabbage. We had to keep the bathroom door open for the entire stay and open the doors when we were in the room to get some relief from it. If we closed the door then the bathroom smelled pretty bad. So going into the bathroom was not a pleasant experience. There were some mishaps with the arrangements my friend made to celebrate my birthday but the hotel staff worked hard to make it right and I appreciated that. I also experienced a lot of miscommunication around my check out. The day staff should communicate better with the evening and overnight staff. Didn't love the iguana that took up residence at the pool and once he jumped in I didn't want to use the pool because they carry alot of bacteria. Overall I had a pretty mixed experience at this property.

Pros: The hotel’s lush landscape provides for a lot of privacy. The beach is amazing; also loved the beach restaurant!

Cons: No issues

Pros: It is exactly as on the pictures, the rooms and facilities are extremely clean and the personnel very friendly. The location is perfect: right at the beach with the choice of 2 different beach facilities, and close to the center of Willemstad with many restaurants. The bar and food service is just exceptional. In short: your carribean dream come true! It’s a 4 star and a half hotel in my appreciation.

Cons: As described in many reviews there is music on the beach, even at night, but if you like to attend the beach parties, this is fine. Best is to ask for a room away from the beachfront if you don’t like that. For activities, best is to also use the internet to organize yourself since the staff is not always efficient. Just a minor inconvenience.

Pros: Great rooms, beautiful beaches!

Cons: That we had to leave :(

Cons: the noise in the room the smell in the bathroom

Pros: Beach Service. Nothing was ever a problem for staff to assist with

Pros: The swimming pool is very beautiful, the service we got was good

Cons: Everything was good

Pros: Greenery in the resort

Cons: Bands were very loud and lasted long into the night

Pros: The hotel and beach were amazing. I cant wait to go back!

Pros: Good location and nice private beaches. Room was big and the bed was comfortable but the interior is looking a little tired and worn.

Cons: If you’re a vegetarian or a vegan and like to have healthy food you have very limited potoroos. Breakfast was over priced and not great.

Pros: Everything !!!! Facility was awesome! Staff was great!! Location was excellent!!

Pros: The buffet has everything you could want, the food is tasty and fresh and staff keep serving teas and coffees. the setting is lovely.

Cons: I think on some occasions they might have needed some more staff in the Schooner bar by the beach - at busy times, it could take a long time to get a drink even though the staff worked as fast as they could, but there were simply not enough of them.

Pros: Very well located with private beach. Walking distance from city center. The best restaurants in town are literally next door. All food in the hotel good as well. New and well equipped gym.

Cons: Item stolen from room and the hotel did not follow up or acknowledge request satisfactorily. Very disappointing.

Pros: Beds comfortable beach lovely service excellent

Cons: All was well

Pros: we like the beach, not too many peoples there. The massages on the beach were spectacular at reasonable price.Big super big ice machine. If you are in a room with sea views maybe you can see dolphins as we did.

Cons: The bed wasn't too firm, my wife and myself slept separated. On the beach could be more sand like the beach in the front ( Lions Dive )

Pros: Quiet resort with a very private beach and great location close to restaurants and bars. Clean spacious rooms with a killer ocean view! Great food and drinks at the pool restaurant and at Limencellos. Free 10 minute shuttle to downtown Punda :)

Cons: No king size beds in the standard suites, a sink in the kitchen would be useful and more shade umbrellas on the beach

Pros: Poolside entertainment was good poolsdie bar/restaurant was new and well used The view of the aquarium was good with free dolphin shows

Cons: The room was very damp and smelly - despite having a dehumidifer

Pros: The facility was clean and very quiet.

Cons: Not all what was promised was provided. The access to Aquarium is not for free as advertised when selecting the reservation. The breakfast is alacarte and the value is questionable.

Pros: Very nice property. Next to the Aquarium. Room was nice. Unfortunately the beds were not very comfortable. Room has a fridge, coffee maker, and microwave. Need to bring your own coffee.

Cons: Could use some updating in the rooms.

Pros: The pools, the location. Friendly staff.

Cons: Some maintenance issues that could not be prevented. Had to change rooms. Housekeeping service was not bad. It could be better.

Pros: the pool

Cons: better wifi

Pros: The breakfast was interesting. The chef special is a good idea, but three of my five none was prepared.

Cons: We stayed there in 2011 for the jazz festival and now again for same, however, the room ( 1080) and the property is tired and needs upgrading. Our stay eight years ago, the facilities were fabulous and we spent time at the lower pool, which now was dirty during our visit. no island literature in the lobby and back then there was plenty. One day no bath mat. The two glasses were never cleaned after our use with red wine.The bench to go in and out of the tub is very awkward for ladies and even for myself, who is 6'2". On my last stay we stayed in a room (with a row) below the dining room and it was lovely and clean. My last visit I rated a 9.5 and now a 5. We selected it because of its attractive design and ideal location. We care about the facility and would like to stay there again, so please upgrade.

Pros: Great location and one of the most beautiful places I have ever stayed. Staff were all incredibly friendly. The room was big and charming. I’d come back here.

Cons: Some minor issues with the plumbing. TV signal was not great.

Pros: Breakfast buffet is good and the ambience staff very helpful and accommodating

Cons: They should have universal plugs and adapters for charging electronics

Cons: The place needs visibly maintainance. Too much rotten wood/doors

Pros: The breakfast was good! Not fantastic! Just good! Excellent location! It was a joy being able to walk and explore then city with ease

Cons: The rooms were a little run down and the aircondition unit in the rooms did not work properly. It never really cooled the room whenever the lights were on.

Pros: The location, setting

Cons: Maintenance is clearly a challenge. It would be a shame if they have to close

Pros: The food was absolutely delicious and the amenities were fantastic. The museum was the highlight of my stay.

Cons: The wifi was slow...

Pros: The staff was super friendly. The location was so great. Walking distance to great restaurants, Starbucks Cinemas local landmarks. Even a beach in the middle of town. I loved the on site pools. And the tropical surroundings gives you a feel of a tropical forest. Loved oyr stay.

Pros: Perfect stay

Cons: Everything was ok

Pros: Great location, private beach, & 5 minute walk from Mambo beach. -some service is good, some nice workers. -ice cream by the Italian restaurant during the day is the only thing I liked to eat from the entire resort.

Cons: -Ocean front room is literally on the ocean front. Price is way too high for that room considering the view is obstructed by beach chairs, the main pool, & a restaurant. -Room service never brought the correct food, something was always missing & it took forever -We switched rooms 3 times because of issues with our rooms. We had a leak in the ceiling & bugs in our room. -The food was absolutely awful. I literally had to force myself to eat it, just to get nutrients. I’m sorry but burgers, hot dogs, & chicken nuggets every day for lunch is not good food! We tried every restaurant & I wanted to throw up. The sides to dishes were mass produced and cold by the time you got it. The main dishes tasted under seasoned and nothing tasted good. The dessert was dry & they never had what was listed on their menu for desserts. We got cheese cake & the crust was hard. They used the same dry & old dessert that they had in the bakery. Who knows how long that food sits out & is served until it is inedible. -breakfast is buffets only. Most of the resort is food buffets. But breakfast sits out from 0700-11pm. I’m talking warm milk, warm fruit. The fruit even tastes old. I felt sick just trying to eat & get food into my body for the day. It felt awful. -Our mini bar/coffee was never restocked until 6-7 pm when we were trying to get ready for dinner. -People with orange towels that weren’t sun club members were using the sun club side of the beach & there was no accountability of checking who paid to use the sun club side of the beach & pool. -You can’t get room service unless you pay for a Sun Club membership but the room service is HAMBURGERS AND BAD FOOD!! You can’t get food from any of the restaurants as room service or to go. -Front desk called us late at night in the middle of our trip to pay for our room because booking.com didn’t charge us.

Pros: The beach is really nice.

Cons: The towels smelled like vinegar, the spirits are not good quality, the food wasn’t so good.

Pros: Staffs were great! Always smiling, helpful, they were the highlight of the hotel. Big shout out to Dawn of the Bluewater Grill, to Ellie and his great spirit, what a wonderful personality, and to Val that was always available to help when needed. Beach was great. Hotel room always really clean, comfortable beds. Food was great. Entertainment was great too. Highly recommended!

Cons: We were not informed that the main buffet would be closed for renovation. Pool is outdated and needs some renovation. We went to ask about a later check-out and the hotel informed that they had hospitality rooms, we went in the evening as advised and they said that we should call in the morning, around 7am, we called and they informed to go to the reception at 9am, we went there at 9am and were informed that they did not have on that date. We would not mind to not have it, we just expected to be informed earlier.

Pros: The restaurant and food was good. Cleanliness of the hotel was good. An ok all inclusive restaurant.

Cons: When I arrived at the hotel, I requested to check out late since my return flight was 9:00 pm and the check out time at the hotel was 12:00 pm. I was advised that I would have to request again on the day of check out. I did request again as advised but I was told that the room was already booked. The hotel was accommodating and allowed us to stay in the lounge, however, I think they should have accommodated us with the room since they had ample time of being informed of my request.

Pros: The location was one of my favourite being on a beach and just walking distance from the sea aquarium and mambo beach. The staff are exceptional and the coco cafe is open 24/7. U can always get a sandwich or dessert or tea/hot chocolate. Complimentary downtown trip was definitely a plus.

Cons: The explorers club for younger children was a no parent zone so even if your child is the only child present at a particular time, you're not allowed to have some fun with them. Which is a pity because the play area is a pretty nice place for some father-son activities.

Pros: The water is very nice. There's a good place for snorkeling just a few meters away from the beach. The Italian and Japanese restaurant are fine. The entertainment team is good.

Cons: The resort is very old and without much maintenance. The quality of the food (specially the buffet) is mediocre. Except for some very nice people, the service is bad. They are making something in the beach, and they start using noisy machines from 8 AM. The beach seems to be artificial. It's small and with a lot of big stones and rocks. No internet in the rooms. You have to go to the lobby (full of people and mosquitoes) and pay to use the wi-fi!

Pros: Beach area is nice. Location to Mambo beach is nice. Only good restaurant was the Japanese restaurant.

Cons: Food quality and cleanliness was poor. General buffet lacked choice, particularly for those of us who dont eat beef or pork, and could be way cleaner.....flies, flies and more flies. My wife found hair 3 times in her food (not hers) on three days from different areas in the resort. Our party of four all got sick from the food on the resort. Italian restaurant should be closed down...smells bad, and was the worst italian food we had. No premium bar available, and for bars that were open, there was only one bartender at a time, so service was very, very slow. Hotel is old and in need of general maintenance and upgrade. Construction ongoing near the main pool area (Sept 2019), so lots if jackhammering, drilling and pounding on what was supppsed to be a relaxing vacation. While I appreciate the need for better facilities, this should have been declared upfront in the booking process like other hotels do, so guests would know what they are signing up for....and even in the check-in, there was no acknowledgement or apology for it from the staff....it's like for them, it wasn't even there and guests should just ignore it. Sorry..I didnt come on vacation to hear jackhammering all day. We paid for an upgraded sea-view room, but basic amenities were missing from the room...no hairdryer, minibar only had soft drinks. Felt like a basic room experience. Wifi very unstable.....kept going and coming...made it difficult for those of us who had to work online. Hotel lobby and cafe area in need of some fans...extremely hot. Nightclub was an absolute dissapointment. Casino carpet needs cleaning. We requested to pay for a late checkout as we had a late flight, were denied, and then asked to complete a customer satisfaction survey.....seriously?? We asked to speak to the supervisor when we were checking out to provide some feedback...it looks like he read the survey responses we provided on the tablet and never came to see us.

Pros: Location, snorkeling, quiet beach

Cons: Up keep of room and property (vanity was falling apart, lamp shades extremely dirty, table at restaurants had hole in them), not enough beach chairs, food was not good, service not consistent, hard to get into restaurants, bar tenders didn't know how to make drinks on menu

Pros: Phantastic location on the beachside! Really helpful and friendly staff, despite wrong details for payment and yoga classes on booking.com!

Cons: The becah could be cleaned a bit more deeply

Pros: The beach was gorgeous, a few rocks by the shore but once you're in the water, its amazing. The beds in the rooms were also comfortable.

Cons: The staff was generally overwhelmed and it is very apparent that they are short staffed and could benefit from hiring more people and training everyone on how to provide excellent customer service. The dining areas were hit or miss, in terms of the food choices and the service. The drinks were all sugary, no top shelf options at all. Don't waste your money at the spa, its overpriced and all they do is rub St. Ive's lotion. I kid you not, both my mom and aunt got different services done and they both said the same thing. My mom even paid extra to add the "hot stone" option to her massage...it was a complete waste and she felt even worse when she left than she did when she first went in. They place you in a dark room, on a squeaky bed...no dimmed lights, no scented oils or candles..nada. Save your money and skip the spa!

Pros: Every one was smiling and kind. lots of fun to do. Delicious food and drinks. recommend you for real. if i go to curacao again, i will definetly stay in here again. Super recomended!!