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You told me it was 68 euro one night and i paid 80,60 you are thieves
We arrived, nobody was to be seen. We got our key's by pressing the bell and someone gave us a code to open a box with our room keys. Going upstairs, our room was stinking hot. There was no one at the reception, so I rang the bell and asked if it's possible to get a fan, just to be told I can't help you, you have to ask the house lady the next morning. So we had to sit in the room, open the windows and room door to get some fresh air into the room. We also closed the blind on the sunny side to keep the heat out. That should have been done by personnel before guests arrive. Then we tried to connect with the internet. Another disappointment. No internet in the room, just in the staircase half way down the steps. Asking for it the next day at breakfast time, we got an apology and they'll fix this. Just to be disappointed again, the second day it even didn't work at the staircase and talking to the girls the next day at breakfast time again we've been told they have trouble with it for some time. This is not acceptable in this times, especially for international travelers who are away from home for a long time. The second day so, we got a fan to cool our room down, would have appreciated it if we ciuld have got it at our arrival. My partner wrote them an email about our troubles while we still hat wifi the first day, just to be told it's new to them about the wifi, while the personnel told us differently. They should clear up their act before they rent out the rooms and not advertise what they can't deliver.
I liked the breakfast.
More room for luggages. A Real reception with key handling in stead of key box and telephone call in German
delicious clean food... one of the most beautiful places ive ever been
breakfast was 1st , class, and the hotel was only a 5 minute walk to the town centre and we were able to leave our car at the hoteland walk everywhere. very , very good
A stay at REGIOHOTEL Pfälzer Hof Wernigerode places you in the heart of Wernigerode, within a 5-minute drive of Harzklinikum Dorothea Christiane Erxleben GmbH and Museum Schiefes Haus. Featured amenities include express check-in and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
based on 391 reviews
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Most popular landmarks
- Museum of resin 1.2 km
- Wernigerode Town Hall 1.3 km
- Wernigerode Marketplace 1.3 km
- Museum of aviation and technique 1.3 km
- Buergerpark 1.7 km
- Castle Wernigerode 1.8 km