Ideal for exploring the Washington sights
Everything was spot on, nothing was too much trouble.
TV system was being upgraded so there was no access to in-room films at all, just all the usual uninteresting TV channels.
We likes the decor and the cleanliness of the hotel. The hotel was in a good location for sightseeing.
Housekeeping forgot to clean our room in the morning so we had to call and ask that they come at night when we were out to dinner. The pillows were also really too soft without much support. And we didn't realize until we got there that the overnight parking fee was $59 per night....kind of a lot when you gross everything up we might have been better off at another hotel location with less expensive parking! Once you are there though you are stuck with it. Ugh. Next time.
The Bellhops were amazing! So helpful and polite!!!
Staff was fantastic!
The staff at the hotel went out of their way to please us. In particular: Mr. Herb Wright greeted us daily with his million dollar smile and was always ready to be of assistance. Mekdes Pierce, Nathan and Limlin worked so hard each day in the lounge for breakfast and appetizers/dinner. They were so kind no matter how busy they were.
Absolutely not one thing. It was an outstanding hotel.
They offered to an upgraded room with a view for more $ Room had no view. AC broke , took 1 full day and multiple sells to get it repaired.
Wonderful, Wonderful, Wonderful!!!
This is such a grand hotel. We spent 4 wonderful days here, great staff, exceptionally clean rooms and great views.
Front desk staff on more than one occasion Very small rooms
Bicycle stolen from lobby
I came down to ride my bike to all the museums and monuments. When I presented my claim ticket for my bike to the bellman my bike had been stolen. I spent 4 hours in the lobby filling out a police report
The sofa sleepers
Excellent location. Beautiful view of the Washington Monument from our room. Staff was friendly, knowledgeable and helpful.
Experience luxury and sophistication at JW Marriott Washington, DC. Perfectly located in the heart of downtown DC, on Pennsylvania Avenue, our impeccable hotel places you close to all our capital city offers. Stroll down the National Mall, near our hotel, to tour memorials and historic monuments, visit the International Spy Museum or climb the steps of the Lincoln Memorial. Within our hotel, you'll find spacious rooms, many with views of the city, and featuring plush, custom bedding and upscale amenities. Enjoy flavorful dining in our popular restaurants, stretch your muscles in our 24-hour fitness center or go for a run in nearby Rock Creek Park. Our expansive meeting and event facilities, complete with a full-service business center and a team of planning experts, are designed to assist you with all you need to make your function a success. Whether visiting for work or enjoying a getaway in the district, we look forward to welcoming you to our hotel in downtown Washington, DC.
Based on 3,384 reviews
Value for money
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