Viña del Mar hotels near Casino Municipal

Pros: Location, views.

Cons: A little bit isolated, far from other restaurants, cafes, etc.

Pros: Excellent room, great location and views.

Cons: Average-to-low quality of food and drinks

Pros: The staff, especially during dinner and breakfast

Cons: beds, noise from other rooms and halls

Pros: It was well situated and the staff were excellent.

Pros: Hotel in a nice position !

Cons: Hotel has not a good service ,outside near pool not so clean ! The breakfast poor for 17 usd per person ! The king size bed is standard size not king , for five star hotel at 310 usd per night is ridiculous! We stay the prior week at Enjoy Vina del Mar and for usd 220 we had a mega suite , size 3 time the Miramar ‘s room and a really king size bed !

Pros: All

Pros: The view is beautiful

Cons: The restaurant has a very low level meal, the service was not the best compared to the price so high that I paid for a suit. Their service in general was not good and the massage I took in the spa was also nothing impressive!

Pros: The staff was woderful and the resort is spectacular

Pros: Location is surely the best in town, couldn't be better, very central and easy access. You can do almost everything in vina del mar walking from there and its a pleasant area, with lots of trees and great landscapes. The room is great: wide, nice view from the balcony, AMAZING bathroom with bath and everything you need.

Cons: Dont get me wrong, the place is BEAUTIFUL, but its faaaar from expectations overall. The price is huge, so are the expectations. The staff was a bit rude in general and seemed lost in some situations. A woman from the reception ENTERED in our room after knocking multiple times (we didnt ask for any service so we thought it was in another room). She got almost in the middle of the room questioning that we asked for room service (we never used the room phone at all), then she realised she was in the wrong room. I never ever saw that before, a person joining your room without you opening the door with a DO NOT DISTURB sign at the door. The breakfast is not good at all, a lot of artificial tasted stuff and it wasnt clear it was included (they gave us a receipt to sign in the first they with the breakfast value and room number). We had breakfast outside the hotel in the second day (lovely place btw, vina del mar is full of them, go for it). The swimming pool is COOL, nice rooftop spa area with great view. However, its freezing cold for a winter and you need simming caps (fair enough, but they cost 3 pounds each, not much but given the price we pay for the hotel is quite annoying that you need to pay to use their pool). The room had an annoying smoke smell, we didnt ask to change though because we had a lot of small conflicts/request to the staff, specially payment related (they dont accept local money payment with foreign cards and their rate is awful. Also they only accept credit card, I needed to pay a 20% extra city tax to pay it by debit in chilean pesos). So, yes its a nice well located landscape full place, but for the price I expected a nice two resting day stay in a fancy place and I had much so many small troubles that made it a bit tiring. Do not worth the price at all, imho. We stayed in a cheap but amazing place in Santiago after that. A truly evidence that fancy and expensive not always means great.

Pros: It’s in a great location in the centre of Vina very close to the main beaches and eating areas. Pool on top floor overlooking the sea is great. The beds were very comfortable and the staff very attentive and polite. Also they gave us two interconnecting rooms which was great as we have two little girls.

Cons: They should have warned us the restaurant would be shut during our stay and given a discount as we had to eat our breakfast in a rather horrible windowless conference room as restaurant was being renovated.

Pros: location was great The concierge Marcello was very special was a standout over all previous travels and a tremendous asset to the hotel

Pros: Location

Cons: When you call the front desk for assistance, they do not answer the phone. Had to personally go to the front desk.

Pros: We booked 3 Suites that was very big with a lot of space and nice view !

Cons: The Interior need to be improve is old style forniture ! Breakfast very poor for a five star Hotel ! Omelette and Eggs are not in breakfast including you have to pay extra charge around 6 euro each ! Ridiculous for a five star hotel !

Pros: nice breakfast good service in the morning.

Cons: the stuff in the reception wasnt helpful and not polite, it tooks so long to do my check in and check out. the swimming pool is nice but the windows were completely dirty i couldn't appreciate the view, in the room didn't have towels.

Pros: The breakdast was excellent!

Cons: The bed was a bit small, and it was hard to find an outlet to charge my phone.

Pros: Very friendly staff, clean room and nice breakfast. Good value

Cons: The room was a little bit noisy because it was next to the eating room.

Pros: The best customer service from the owners and the staff. They are caring, considerate, warm and friendly. They treated me as if i was a family member visiting their home. They always asked if there was anything i needed and were always kind to me. I love the buffet breakfast! The sweet treats were made by Monica, one of the owners, were delicious! Breakfast had a great variety of scrambled eggs, brown and white bread, cereals with and without sugar, fruit, cheese, ham, jam, butter and manjar (dulce de leche or caramel made of condensed milk). Coffee, tea and juice were also provided and brrakfast was served on time every morning from 7.30am to 10.30am.

Cons: The bed wasn't soft, it was hard and the pillows were not comfortable. Maybe my bed was the exception. I didn't complain about it as i was just there for 4 nights and only came to the hotel to sleep, not to take naps. I am used to most hotels having a kettle, cups, tea and coffee in the room and an iron with an ironing board. I have stayed in plenty of hotels around the world and these items have been common to find in a hotel room, except this hotel. However, i am sure that if i had asked for an irom or a hairdryer, the owners would have provided them to me. They also had tea and coffee and snacks available to purchase at the front desk.

Pros: Location and staff

Cons: Rooms are bit noisy

Pros: The personal it is very attent.

Cons: The facilities looks better in photographs. And the bed is old and sound with every movement.

Pros: Friendly staff, good service, great breakfast, close to Viña del Mar highlights, very quiet.

Cons: Bathroom sink leaked water onto floor. Maid took my wife’s nightgown when taking out bed sheets, and it was “lost”, we never recovered it.

Pros: Location, value, cleanliness.

Cons: Nothing to complain.

Pros: The staff are exceptional. They changed our rooms for us and were always accommodating. The restaurant was very good. Breakfast was included and was plentiful.

Cons: In the pictures, online, it looks like this place is on the water. It is not. Between the hotel and the water is a freeway and train tracks (which run all day and all night). The rooms are old and dated, but they do look onto the water. I did not get the room (either time) that I thought I was getting, as per the pictures online and upgrading to a full ocean view suite. It is in a decent location, about 10-15 drive into Vina Del Mar. Next time I would actually stay in the city of Vina Del Mar.

Pros: The hotel staff were all very pleasant and helpful. The first room we checked into had a broken shower head so we asked to be moved to another room and they happily moved us to a larger room with a more spacious balcony. The balcony had a hot tub on the deck which was an awesome bonus and a huge lounge chair. Our breakfast the first morning was served to us on the patio of our room! It was delightful! On our second night the hotel Manager made a reservation at Portofino for dinner and the staff at the restaurant really took care of us, it was one of the best meals we ate in Chile! Muchas Gracias!

Cons: The hotel room has so much furniture for the space that it was a bit cramped to even walk by the bed to get to the patio. I would consider removing the bench below the window and getting a smaller more space-conscious desk. The front desk clerk on Sunday when we checked out did not speak English and so although he was friendly, he didn't understand our questions regarding the billing.

Pros: The bed was very comfortable. The personalized breakfast delivered every morning was exceptional. The staff was very friendly. Lastly, the unobstructed view of the sea-stunning!

Cons: The noise from the freeway, however it is a hotel in the city so that is to be expected.

Pros: no chose of eags to breakfast

Cons: the bathrooms had a very bad smell

Pros: The bed was comfortable and the location is very good.

Cons: The breakfast choice was very poor. The first room we were given was extremely noisy as it was close to a busy road and train tracks. The windows in this case should be double glazed and sound proof. We complained about the noise so they moved us to another room which definitely was less noisy. However, we had issues with the shower (it leaked) and hot water which took them 2 days to repair.

Pros: We booked it as a surprise wedding gift for my brother and sister in law and all the details made it very special for them.

Cons: We have problems with the payment and caused us lot of problems at the time when we were very busy.

Pros: The view and the location are perfect. is very close the beach, casino, restaurants and bars. the superior room is quiet big and spacious. terrace is def an upside with an awesome view to the ocean. big bed.

Cons: the room was very old. needs re painting. new tv. wine openner. it will be a way better hotel if they re model and re paint the rooms.

Pros: The hotel restaurant has very good prices and very good food. The room was very spacious and clean. Totally recommended.

Pros: Excellent service by the staff. They were very friendly and very willing to assist with requests.

Cons: Hot water not so hot, and the hair dryer stops working after one use. Has to cool down to be used again. Also, the TV in the room needs an update, plus the channels were very fuzzy, reception was not clear.

Pros: The bed was amazing, the staff was really kind and helpful.

Pros: Location and the view from room 1202 was really good.