Hotel Africa

Great infrastructure and location, and very poor service although we have left remarks but never had been improved...Rude staff except the reception and food hygiene problems

Service, poor ventilation

Nothing, the hotel staff were rude and the hotel was disgusting. This hotel has no concept of what a paying guest is and needs to be closed down. I am writing a formal complaint to their head office

I booked my arrival and had check in confirmed by booking.com however when I arrived an extremely rude man advised me that I needed to wait an additional 2 hours before I could check in. The general attitude of the staff was nothing more than disgusting. Once. Was finally let into my room I of course took a shower after travelling for 20 hours. Shockingly then I opened the bathroom door a member of staff had let themselves into the room for no apparent reason. This hotel has no understanding of privacy. They do not value or care about paying guest infact they instult them. I have travelled all around the world but I have never been stopped with my wife by security because they thought she was a street girl, these disgusting people do not even deserve my attention however! Please be aware that if you stay at this horrible and needlessly expensive hotel. You will be insulted, staff will let themselves into your room when ever they feel like it, they will give you a bill that does not match booking.com and worst of all they will insult and interrogate your wife as if she’s I she a prostitute! Don’t bother talking to management because they simply do not care. This hotel does not deserve any recognition and I sincerely hope these disgusting people find an alternative career that suits their disgusting behavior, possible a prison