The location is amazing and the view is incredible.
Im accustomed to 4 and 5 star hotels and I guess at a certain pracie point you expect a certain level of courtesy and customer service and my experience was the worst I have had at the check in. They didnt have a room ready for me for 3 hours past my attempted check in and did not give any good info, right after requesting a refund to go to another resort I suddenly got a room well past check in time.
The location of this resort is amazing and beautiful. The service and staff were very accommodating and helpful with any and all requests. The pool was clean and refreshing and we found it to be a great place to take young kids. Lots for them to do. The movie in the pool night was a perfect idea!
The rooms are a little outdated but still clean. The beds were not very comfortable and probably need to be updated as well.
We were there for 3 nights over Thanksgiving- second year in a row. We had two dogs- large and small- no problem. Weather was high 70's, lot's of families in the multiple pool areas. Seems to be a good place for families. Ate breakfast there 3 days. Excellent staff and breakfast selections. Great locTion and views.
We had a handicapped bathroom. Shower curtain hung out over the rubber water diverted and bath mat and surrounding floor was soaked every morning.
the hotel staff was accommodating and fixed a double booking my kayak.
I was very unhappy with the kayak service, their price is no better and calling the hotel directly and I have better room choice with the hotel directly. Kayak screwed up my last name reminding my middle and last name so thatthe hotel could not find my reservation. This led to a double booking and a possible double charge but staff at the hotel had to fix it I love this hotel and we'll stay again I will never use kayak again.
Daily Resort Charge will be added to the room rate and includes: Guest internet access; 2 bottles of water daily; fitness facilities/classes for 2; 1 hour putting/driving range; 2 hour bike rental daily for 2; 10% off spa services; 10% off General Store shop; local and toll-free calls. Located on 500 acres of serene, colorful high Sonoran Desert terrain in the foothills of the majestic Santa Catalina Mountains, the El Conquistador Tucson, A Hilton Resort offers a magnificent setting. Come experience the rare wonders of our AAA Four Diamond retreat, where plush amenities and superior service combine for an unrivaled experience, no matter what the occasion might be. Whether traveling for business or for pleasure, we guarantee to meet your every need. Resort Features: 428 spacious guestrooms, suites and casitas with Hilton's signature Serenity bed by Serta, deluxe bath amenities and 42-inch flat screen televisions. WiFi is offered throughout the resort. Offering casual dining and friendly service in a comfortable setting, the Sundance Cafe is an exceptional choice for breakfast and lunch. If it's a perfect dinner menu that you're looking for, visit our Dos Locos restaurant where you can enjoy our Nuevo Latino inspired dishes. And if you're seeking a more casual atmosphere for lunch, join us at our poolside Desert Springs Cafe. Enjoy our full service Health Club - featuring Precor cardio equipment, personalized fitness assessments and free weights. Guests can also relax in one of our four swimming pools featuring a 143 ft. waterslide, children's pool and several hot and cold jetted tubs. We offer a variety of spa services. Every service is uniquely customized and created with you to ensure the highest quality of personal service. 45 holes of Championship Golf featuring our 18-hole Conquistador Course, 18-hole Canada Golf Course, and 9-hole Pusch Ridge Golf Course. Ideal for your Meeting and Event Needs: Distinct.Natural.Inspiring - Over 100,000 square feet of flexible, state-of-the-art meeting and banquet space. $2 million renovation on our meeting space. Our new meeting space layout is a meeting planners dream! Great outdoor event spaces, Creative and stimulating meeting packages, Nationally recognized event/convention services staff, The Last Territory - A special event venue taking you back to the old west without boarding a bus. Our 24-hour business center is equipped with computer workstations, copier and fax machine for your convenience. Host a convention in our Turquoise Ballroom, Presidio Ballroom, or plan a more intimate conference in the Coronado Ballroom. With superior catering options and unrivaled decor to complement every occasion, we are an ideal location to host your Tucson wedding. El Conquistador Tucson, A Hilton Resort is the perfect choice for your Tucson, Arizona resort vacation!
Based on 1,136 reviews
Value for money
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