Hotels near Tucson airport

Pros: Staff were very friendly and helpful

Cons: The location of the tv in the room was in an extremely awkward and uncomfortable location in the room

Pros: It was quiet. Good sized room. Clean. Couple of good diner type places within walking distance. Close to the airport. Would definitely consider staying again.

Pros: The room was great! We didn't realize it came with a kitchenette.

Pros: Good location at a good price. Staff very efficient and helpful

Cons: No blanket. Had to keep room very warm to sleep

Pros: The Staff was friendly and helpful. The room was clean, and the bed was comfy. Full size fridge and microwave. Enjoyed The Flat screen TV and Free Internet. The outdoor pool was nice.

Cons: There was no outdoor jacuzzi or spa. Breakfast was lacking, but I understand, due to COVID.

Pros: Fantastic room and everything at this hotel was very clean

Cons: nothing

Pros: The room included many amenities needed for an extended stay. Staff members are friendly and accommodating. This has been an excellent choice while relocating.

Cons: Limited continental breakfast

Pros: Outstanding customer service and cleanliness.

Pros: Room was very clean and fresh looking.

Cons: Beds were quite hard and would have liked them to be more comfortable.

Pros: Fantastic room! Great and helpful front desk personnel.

Cons: No.

Pros: Very close to the airport.

Pros: Decor

Cons: Not offering honeymoon surprises as promised

Pros: Clean, safety conscious, comfortable, well appointed room.

Cons: Grab and go breakfast needed some oj.

Pros: The comfort safety lot's of family all around the hotel safety protocols convenient stores in minutes drives casino very close very big rooms microwave stove and fridge all very useful pool it's all very nice.

Cons: Nothing it was better than I expected.

Pros: Location. Desk clerk was very helpful and friendly. Maids were smiling and pleasant. Maintenance people do a good job. The lobby, halls and room were nice and clean. The price was fair and the location good. I liked the little lobby grocery.

Cons: I was in room 119, without the bath fan on, a bit sewer gas comes into the room. also the outside window faces a patio where smokers smoke, the smoke still com Covid makes travel more of an ordeal, as you know. I do not know how to make it less so.

Pros: THERE WASN'T ANY BREAKFAST, WHEN DOWN EARLY FOR GRAB N GO, EVERYTHING WAS GONE! EVEN THOUGH IT WAS LABOR DAY WEEKEND.THE HOTEL KNEW HOW MANY GUESTS WERE STAYING THERE, THEY WERE OUT OF EVERYTHING, NO CEREAL, MILK, JUICE, FRUIT, OR ANYTHING! HAD ASKED TO SPEAK TO WHOEVER WAS IN CHARGE. BUT NO ONE WAS THERE! TALKED TO THE YOUNG FEMALE AT THE FRONT DESK. SHE WAS NO HELP. SHE DIDN'T KNOW MUCH ABOUT ANYTHING! CALLED THE SUPERVISOR. A COUPLE OF DAYS LATER, IT WAS THE SAME PHONE NUMBER AS THE HOTEL FROM THE BUSINESS CARD. NO ONE ANSWER THE PHONE JUST KEPT RINGING! CALLED AGAIN, IT JUST RANG....

Cons: EXTRA MORE ITEMS ORDER FOR BREAKFAST, THE HOTEL LOOKED LIKE IT WAS FULL. SO THE MANAGER, STAFF, KNEW HOW MANY GUESTS THEY HAD AT HOTEL. BUT STILL DID NOT HAVE ANYTHING FOR BREAKFAST TO SERVE THEIR GUESTS!! VERY DISAPOINTING THAT WAS 1 OF THE MAIN REASONS WE BOOKED THIS HOTEL. BECAUSE BREAKFAST WAS INCLUDED. EVEN THOUGH COVIC 19- SOCIAL DISTANCING, & WEARING A MASK WAS WHAT WE WERE DOING UNDER THE CIRCUMSTANCES. NEED TO BE MORE AWARE OF THEIR GUESTS NEEDS.

Pros: The location and hotel staff

Cons: The cigar smoke in the elevator and hallway. Our tv didn't work for several days. Would have like the sheets changed , had to ask for clean towels and garbage removal.

Pros: The front desk staff was remarkable. She brought us a blanket and had to come and fix our tv.

Cons: Dishes still in dishwasher . Felt they should have been cleared out and put away.

Cons: It would have been better if more people was allowed in pool area. But other then that it was awesome stay.

Pros: The room was very modern, with lots of storage and places to sit or work. The full kitchen included a dishwasher as well as a cook top, toaster, and full size coffee maker.

Cons: The "breakfast" was nothing more than an orange, a small box of juice, and a cheap fruit bar. VERY DISAPPOINTING! and NO SHUTTLE! I'm so tired of hotels using the Kung-flu as an excuse to stop providing basic hotel services.

Cons: Staff did not make up bed every day Staff did not clean room on Sunday

Pros: The suite was equipped with dishes and silverware.

Cons: Their pet fee, at $100, was a total ripoff! At that lofty sum they shouldn't be permitted to bill themselves as "pet friendly"! They alleged they had to do a "deep clean" after animals had been in the room due to future guests with allergies etc.

Pros: Rate. Full kitchen.

Cons: Internet options on TV did not work. Old mattress. Sink leaked. No local shuttle. Only shuttle to airport. Breakfast was mediocre.

Pros: The staff was friendly

Cons: The beds.

Pros: Clean and comfortable room. Good bed. Good size bathroom. Lots of kitchen space for size of room.

Cons: Wifi wasn't working. Made staff aware of this w/o results. TV reception issue made it unwatchable. Noise from the nearby freeway was pretty constant. Some sketchy characters in the parking lot. The hotel is closer to a 2-star than 2 and 1/2 star property.

Pros: Location was good, can't hear planes

Cons: very noisy stomping above us, kept us up all night. then we got moved to another room, which was on the top floor in a corner so we thought it would be quiet, however we got an unwanted wake up call at 2:30 am!!! will never stay there again

Pros: Have always loved staying at this hotel but...

Cons: Daughter woke up with bites on legs.

Cons: When traveling REST is the most important thing. With a 1 and 11 year old we had to exit the hotel at 1:30am for a fire alarm for and stand outside. After 3 more alarms I finally got to sleep at 4:30am. On checkout the staff didn't even offer an apology.

Cons: Car broken into

Pros: Full frig and kitchenette

Cons: Floor sound insulation

Pros: Leaving. The staff is great. The owners are cheap and are a disgrace to the Marriott brand. The granite in the bathroom probably cost more than the mattress. I'm not kidding btw.

Cons: The bed was awful. The decor was a hodgepodge of tackiness. The breakfast was pathetic and barely edible. Insufficient parking when hotel is full. Did I mention that the bed was atrocious. Woke up in pain every day. Avoid this hotel.

Pros: The staff was really friendly and helpful

Cons: We first had a room with a sink that was plugged. They tried to fix it but they eventually had to move us to another room. The fact that the water didn’t flush through means that they obviously didn’t clean it properly...although they advertise this big time.

Pros: We enjoyed our stay for what we were there for, the location was great . The breakfast was as good as it could be with the COVID rules.

Cons: Nothing, we have no complaints.

Pros: It was extremely clean. It was also modern, had an inviting bed, awesome pillows, nice shower and hot breakfast. Nice employees, too.

Cons: No

Pros: Walked from airport to hotel. Huge room with comfy king sized bed and exceptional hot breakfast with very friendly staff.

Cons: Nothing

Pros: The room was very clean. Bed was super comfy and most wonderful pillows!

Cons: Bathroom sink a little sluggish to drain

Pros: Convenient to Airport

Cons: N/A

Pros: The room was clean and spacious. I needed a 3:30 a.m shuttle ride to the airport. The driver was there when I arrived at the lobby and provided excellent service to the airport. Nice place to stay

Pros: The stuff was very friendly and welcoming

Cons: It was very nice

Pros: Comfortable room, went above and beyond to make things comfortable during COVID. Friendly and very helpful. Can’t wait to go back.

Pros: The room were very clean and both the hospitality and housekeeping staff are very friendly, helpful, and attended to all our needs and questions.

Cons: No change machine to get quarters needed for vending and laundry machines.

Pros: They were very kind! Breakfast was good, coffee outstanding! for below - I want a King Bed next time!

Cons: the bed was very soft and hurt my back, air conditioner sounded like rain on a metal roof all night! they didn't vacuum well, found bits of trash on the carpet,not sure how it got in. balcony door knob was very loose, screws almost fell out! Next time a

Pros: Close to airport

Cons: Not many restaurants nearby other than fast food

Cons: Building front and facade were undergoing a facelift; the front entrance was a construction zone that customers had to navigate to enter or exit the hotel

Pros: The room and how comfortable the beds were. Also enjoyed the good food we had at breakfast.

Cons: The construction work going on at the time of my stay.

Pros: Was efficient for the one night stay.

Cons: Not really

Pros: Friendly and helpful staff, great rooms, free wifi, nice pool and convenient transport to the airport.

Pros: Rate & location.

Cons: The section we were in looked old and like a lower quality hotel, but for the rate it was acceptable for one night.

Pros: It was well maintained.

Cons: The employees who maintained the breakfast area were slow and unprepared to deal with the amount to people who were in the dining area in the morning. I really don't like waiting in line just to get eggs that several other people are scrambling for.

Pros: Beds were comfy and front desk was pleasant.

Cons: I was put in a handicap room with my young child. This was hard due to lower door handles and room thermometer as easy access to his little hands. Also made bathing hard with the shower only set up

Pros: The bed was comfortable, room was clean. The staff was nice and efficient . The breakfast was good, though a bit cold.

Pros: We came to the Hampton Inn in a state of anxiety following the sudden onset of severe dehydration and a need to sort out health care , a search for new airline tickets and a need to communicate with family at home. From the moment we walked in the front door until we left the following morning the staff showed genuine caring and incredible patience. From the driver of the Van to the front office manger, Brittney Johnsen the we received thoughtful service that included an appreciation of our emotional state and eagerness to return home. . Eleanor

Cons: There was nothing not to like.

Pros: The room was comfortable and the bed was extremely comfy. There were plenty of outlets, a nice easy chair and a view.

Cons: For these prices they should give you more than one cup of coffee in the room. The housekeeping was kind of shoddy. They didn't replace used cups and glasses. I felt like I was paying to be treated better than I was.

Pros: Nice place to stay

Pros: The location of the hotel was good. Not too far from the places I needed to visit.. No breakfast selections that I would like. There were plenty of good locations for breakfast close by though. The size of the room was good and everything was nice and clean.

Cons: This was my first visit to this hotel. I was comparing it to other casino hotels that I had stayed at in the past. It didn't have some of the nicer aspects that other places I stayed at. The room service menu was quite limited as were the restaurant options in the casino itself. The views weren't quite as nice as what I've experienced in other casino hotels. The hotel was adequate. Large, clean room and close to the event I was attending. The water temperature for the shower on the first night was a bit cool. It improved by the second night of my stay.

Pros: It has a Casino.

Cons: A little too expensive.

Pros: Room

Cons: Extra charge, I thought the price that I paid on the site was final until I got my bank statement. Don't know if I'll do it again. False advertisement.

Pros: We stayed for four days and room was a nice size and very clean. Staff was very friendly,and except for one instance always willing to help with any questions.Hotel was separate from casino. Location was good-freeway could have been a little closer.

Pros: Rooms were newly redone, clean and comfortable.

Cons: The smoke in the casino was the worst - it gave me a headache as soon as I walked in.

Pros: Not much

Cons: Most wverything

Pros: location and staff were definitely exceptional.

Cons: There was a coffee pot and coffee but no creamer or sugar.Im sure I could have called to have it brought but I did not want to make a fuss for such a minor detail.

Pros: Restaurant

Cons: Family next door with kids screaming at the top of their lungs at 1130 pm

Pros: There is not much to work with regarding this hotels best features. I was warned by other reviews about this hotel. Average hotel.

Cons: The gift shop has strict hours and is not convenient to visitors. The dining areas of the hotel are in the casino which are smoking friendly. You breathe in smoke if you eat at hotel restaurant. Buffet is bad. Staff is average. Not for families or kids.

Pros: 2nd time we stayed there & everything was great. Convenience of the Restaurants, Parking , access to it , overall we were pleased Will stay again. Everyone friendly

Pros: The hotel was very nice and clean...staff was awesome!!!

Cons: Our did not have a micro waive, other than that it was great.

Pros: Everything.

Cons: None.

Cons: Horrible staff

Pros: Room was spacious and comfortable. Plenty of pillows.

Cons: Water from hot water boiler was not very hot.

Pros: They spent great deAl of money on the place but the quality is just not there. Room is large but Ac is noisy. They have a nice place but wish they went all the way you can see the cost cutting in the showers dacore. Would stay again and felt it was a good value.

Cons: Toilet seat coming off. Ac was noisy

Pros: Very nice building in a shitty area, run by apathetic Native Americans.

Cons: Staff extremely unwilling or unknowing of alternative activities for families when their security shut down the pool for 8 hours, due to a one hour thunderstorm. If the pool was to be shut down for the night just say so, stop the BS lies of "We might open it later...Keep checking back" The service desk never informed us that there as a fitness facility that families could use, rather she directed us to a strip mall in one of the worst areas of Tucson. The surrounding neighborhood is ghetto and slum-like, on a good day. The morning news mentioned how someone was shot the night we stayed within 1/2 mile of the hotel.

Pros: breakfast was ok, but we cooked some while we were there.

Cons: If covid-19 was over.

Pros: Very friendly front desk lady very nice

Pros: Clean and friendly

Cons: Breakfast was grab and go. No warm breakfast They advertise a full breakfast.

Pros: Clean and nice

Pros: Clean, room layout and furniture

Cons: Staff (maintenance man) was not wearing a mask and did not practice social distancing

Pros: Staff

Cons: Great

Pros: The staff was always very accomodating and polite

Cons: The pool was closed during the majority of our stay.

Pros: Grab and go...down don’t use it. No decaf coffee

Pros: Big room

Cons: Pillows charge 20 at hotel 🏨

Pros: The rooms are incredibly spacious with all the amenities one would need for a stay both short and longer-term

Cons: The pool was closed which is still currently hit or miss among hotels during the pandemic

Pros: Good cleaning and sanitization

Pros: the bed

Cons: the room was to small

Pros: Breakfast i understand is grab and go because of covid 19. With that being said i think you can have better items as well as fresh fruit.

Cons: My truck was broken into

Pros: Due to Corona breakfast was not what I expected but I understand

Pros: It was super clean!

Cons: The only thing we did not like was the price; everything else was really good.

Pros: Easy parking, rooms with full kitchen, clean, healthy options for breakfast, light dinner, wine, and beer offered Monday, Tuesday, Wednesday night (free), and close to freeway.

Cons: Many doors to the building don't open as they should so had to walk around the building to find a door that worked. Staff say they will "take a look at it," but don't. Other little maintenance issue. Mattress old and sagging. Gave me back pain.

Pros: The rooms and staff were fantastic!

Cons: n/a

Pros: Great staff and accommodations

Pros: The staff were all very professional and courteous. The breakfast was great. The room had every desirable amenity, was spotless, and decorated beautifully. Plenty of room for our toddler to play. This was the nicest hotel stay I have ever had!

Pros: I liked everything, the comfort and space and cleanliness.

Cons: The only thing was the AC was very smelly when you first turned it on.

Pros: Our family was traveling and we had 3 rooms for 2 nights and our entire stay was a great experience! The property was clean and modern with many amenities. The staff is what truly made it exceptional. Jade, Monica and Alfonso were all friendly, kind, helpful and had a great sense of urgency. We were truly impressed and wish there was a Hyatt Place in every city!

Cons: There was nothing we didn’t like!

Pros: Comfy room

Cons: Room was not thoroughly cleaned, hairs on the bathroom floor, dirty shower mat and half cleaned windows but other than that comfortable stay

Pros: This property didn’t live up to the Hyatt expectation. I paid $89 for one night so not complaining too much. Rooms were ok.

Pros: Nice friendly staff

Cons: Uncomfortable beds, toiletries lacking, needs updated.

Pros: Great hotel, staff and location. Met my cleanliness expectations.

Pros: Rooms are comfortable

Pros: Upscale interior and healthy grap-go breakfast!

Cons: 5-Star rating; all good to go!

Pros: The mini fridge and sink were a nice bonus.

Cons: The bed was terrible, sheets were grainy and stiff. Mattress needs to be tossed. Bathtub wouldn't drain, I couldn't wash my hair due to it filling with water. There were stains on tue carpet. The TV picture was distorted. No breakfast or coffee. Terrible.

Pros: Easy access to/from hotel, clean room, friendly service

Cons: no pool because of covid.

Pros: location

Cons: Pool and gym was closed because Covid 19

Pros: The hotel staff were very nice and friendly.

Cons: The tub would not drain properly while taking a shower.

Pros: The staff was incredibly helpful and nice! Would definitely go back.

Cons: The elevators needed to be fixed. Wished there had been a microwave in the room.

Pros: Excellent Staff

Cons: Covid restrictions had been lifted (pool use, indoor dining), but this hotel wouldn’t allow pool use or central indoor dining.

Cons: The Tv input to connect game console was not working at all, some of the lights did not turn on (had to plug them in ourselves). The button to the elevator was even broken, which looked very unsafe.

Pros: Hotels seemed used and dirty Not well maintained at all elevator button on5th floor was bunched thru the wall

Cons: The water was lukewarm shower.curtain was not water proof

Cons: my room was only cleaned once during my entire stay

Cons: Things missing from the room, food wasn’t good.

Pros: I liked the 24 hour pizza but price was to high, we can get 2 large some where else for the price of one but staff was so friendly

Cons: we rented a one king bed and it was so loud every time I turned over it made like a knocking sound and bathtub was so clogged I had to pull put a big ball of hair w tweezers

Pros: We arrived at 1AM on a Thursday night/Friday Morning and Luke was so hospitable you would think the hotel was his own personal bed and breakfast. It was very cold out, so he rushed to bring us fresh blankets to transport our sleeping 20-month old into the hotel from the car. He also helped us with all of our bags and made sure we had everything we could possibly need. We've stayed at many hotels on the same road because of our annual visits to Tucson. This place is excellent. The rooms are spacious and clean, and the morning breakfasts are well stocked and unique. I had churro bread pudding for the first time on Friday morning 1/3/20. What a great way to kick off the new year.

Cons: I'm just nitpicking here, but the bathroom vent is not particularly strong as taking a shower or bath heated up and humidified our room for quite some time. The air conditioner was not able to quickly overcome the conditions.

Cons: Pool closed for entire trip, was told to go across the street to swim. Crickets in room

Pros: The location.

Cons: I felt like I was not appreciated based on what I saw and heard from your staff.

Pros: The new room, the staff, and the breakfast.

Cons: I checked in late and when I saw the room, I was tremendously disappointed. The floor was dirty, I mean grease spots on the carpet. The sofa in the studio-type room looked as if an elephant had slept on it. It was all out of shape and should have been replaced long before I came there. When I registered my complaint the next morning, the staff was very understanding and after telling me that the hotel was being re-furbished, they offered me a new room that had just been over-hauled. It looked just like the picture I saw in the advertisement you assembled and it was very clean. The staff was excellent and the breakfast was among the best I have seen and eaten. As long as your customers get a new room, this is a great hotel offered at a great price, staffed with good people

Pros: The staff was friendly, bed was clean, suite area was large and useful for getting work done. Breakfast was good with a lot variety and great coffee.

Cons: The carpeting was stained and not cleaned recently. There were not items on the floor, it was more just dirty and stained. The walls in the hall and the elevator were also not clean.Wi-Fi was slow. At this price point it should have been cleaner overall.

Pros: I always stay at Hyatt but this day I did not like it at all the room was at first floor! I don't know why the recepcionist gave us that room! The room was smelly!

Cons: The room smells! The carpet were stained and the bed clothing was nasty!

Pros: to old fashion need remoteling

Cons: old fashion

Pros: Good breakfast and nicely presented

Cons: Walked into room which smelled like stinky feet. Stains on carpet. Furniture worn.

Pros: The staff was very friendly

Cons: It could have been a bit cleaner. There was an empty soap wrapper in the shower and crumbs in the hall and elevator that were never cleaned up.

Pros: Good location, plenty of free parking, Has the potential to be a really nice facility.

Cons: 1) This was a very dirty facility. The carpeting in the rooms was stained and not even vacuumed well. In the 3 days stay the hall/public space carpet was never vacuumed, not even once. 2) The pool was dirty. The front desk staff didn't care.

Pros: Nothing

Cons: Filthy!

Pros: Nothing

Cons: A/C was noisey..couldnt sleep Check-in staff was not considerate or helpful at all. Will never return

Pros: Breakfast and food, Starbucks and pool.

Cons: Toilet didn't flush properly, hand-held shower head didn't work, asked for towels by the pool because they were out and we nearly froze waiting for the staff to bring them.

Pros: ONLY STAFF IS VERY HELPFUL.

Cons:  

Cons: Dirty.........really dirty.......

Pros: The staff was very friendly and efficient.

Cons: They advertised 24/7 service for sandwiches and various other food choices and they did not have it.

Pros: The staff was very helpful.

Cons: It was two nights of doors slamming and people above us running back and forth. People on our floor were also door slammers. Fortunately our last night there (Sunday night) was much more peaceful.

Pros: new tv, helpful staff

Cons: assigned yo a room next to elevator, lot of noise imposible yo sleep or rest, personnel just did the beds, did not pick Up trash all carpets very old, did look dirty on hallways and rooms

Cons: We reserved king size bed but was not available.

Pros: The size of the room and layout.

Cons: The first room we were given was not cleaned well. There were crumbs in the living room area, dust on the kitchen counter, and long airs in the restroom floor and on the toilet. No coffee served during breakfast because their machine was broken.

Pros: Staff was 100%. We liked that the room had 2 separate areas, we needed it.

Cons: Facilities were outdated! Especially for the price. The pool area was very small and the water was filthy; once we got in-we got right out. There was a large group of people there acting like it was their personal pool and when some of them left, they got in a vehicle (all wet) and drove away as if someone just let them in and they were not guests. Also the toilet/shower area was super cramped and dirty. There were ants crawling around it was terrible. I wouldn't even shower there. The tv was really old and it wouldn't work right so we didn't even watch anything. The breakfast was so GROSS. My daughter wouldn't even eat. The food was flavorless and even the coffe was terrible. I paid over $100 for one night and it feels like a complete rip off. I WILL NOT stay here again.

Pros: 1. Nothing around that area. 2. I have to go to front desk to get a towel because only one staff working on Saturday.

Pros: Location is good

Cons: Cleanliness is bad. Floor need clean. Too much wrinkle on bed.

Pros: Close to airport. Staff provided shuttle. Kind and friendly staff. Great breakfast quality and quantity.

Cons: Wrinkled linens. Dusty walls and decor.

Pros: It was a nice room, the price was pretty good, the breakfast was also pretty good.

Cons: The TV although a good size had poor reception on all analog channels and few digital channels. Relaxing with entertainment was a key reason for choosing so I decided to rent a movie, the price they were charging was obscene (I think it was around $19).

Pros: The staff were amazingly friendly. Greeted warmly each day. When I needs the mini fridge replaced in my room, it was replaced within minutes. Great service.

Pros: The staff

Cons: N/a

Pros: Breakfast is limited following covid19 regulation

Pros: Bed is lumpy. Shower has water all over the place the shower curtain not able to contain the water. Needs a bunch of towel on the floor to prevent water from leaking

Pros: The price

Cons: Hollow doors that you could hear everything from the hall! Pool not working in Arizona🤬

Pros: Location was very close to the airport, close enough to take an evening walk to. Beautiful, comfortable spacious room, one of the best LaQuintas we’ve stayed in. Restaurant Finnegans in the hotel next door.. also walking distance.

Cons: After a long drive more walking distance restaurant choices would be nice

Pros: Location so convenient to the airport not to far from any eatery... nice, clean & quite....even provided a brown bag breakfast snack that took the edge away (apple,muffin,yogurt,coffee & oj) Staff was helpful & friendly I would definitely stay there aga

Cons: Nope.... loved every moment of my visit and all that came with it

Pros: Bathtub.

Cons: There was a hidden fee (deposit)of a $100 there your site doesnt tell you about and it takes 3 days to be refunded. So, We we are short funds for our trip. Also, there was no where to sit outside to smoke.

Cons: A lot of hallway noise

Pros: Room was spacious, pretty quiet being next to an airport.

Cons: The pillows.

Pros: Close to airport

Cons: Only that there are not restaurants, gas stations, or convenient stores nearby.

Pros: Cleaning, smell and service !

Cons: I like everything!!

Pros: Nothing it wasn't a good experience 😕 we always stay at La Quinta and this time it was bad dirty, outdated

Cons: It was bad over all

Pros: clean, spacious room

Cons: no coffee or breakfast although advertised

Pros: That it was quiet and comfortable.

Cons: There was only soap and 1 shampoo. I thought there would be conditioner too,, since I didn’t have any hygiene with me.

Pros: Parking,feel comfortable,clean Friendly staff. Room essentials and how clean the room is

Cons: No

Pros: I have stayed before few times and enjoyed staying there. Due to Covid-19, breakfast was not served. This hotel is better than Sheraton cross a street.

Cons: None

Pros: Zero I picked for saying very clean due to Convid19 pandemic Signs on door 2 wear masks and employees did not wear mask Yvonne walks around like no Covid . No mask Old hotel. Gross and dirty bugs in bed don’t clean right. Beds from 2006. Manager!

Cons: Wyndham hotel legal dept. I called to complain about manager. The whole hotel has no class or customer service. I see it closing soon. If something isn’t done soon. I would fire manager and Asst Manager. They never called back. More!!!!

Pros: The cleleness

Cons: No

Pros: Room was nice

Cons: The AC was very noisy when it shut off and on. Sink didn’t drain correctly very slow

Pros: Best thing I loved about this Hotel was checking out.

Cons: 1st- as I was waiting to check in, the receptionist ignored me and helped someone who arrived after I did. 2nd- I have a bad back and making me stand so long while helping guests arriving after me. 3rd- My itinerary said breakfast included,NOPE!

Pros: Decent

Cons: Stayed 5 days no housekeeping when arrived room only had 12 sheets of toilet paper on roll had to go to front desk to get toilet paper. No refrigerator or microwave

Cons: Room was smelly n muggy

Pros: Clean and efficient and easy to check in!

Cons: No breakfast and the fire alarm went off at 5am

Pros: Clean room , friendly staff

Cons: No breakfast because of COVID-19 not even a breakfast to go. Would have liked to have seen a breakfast to go option.

Pros: The staff was great.

Cons: Bedding had spots on it the shower curtain had a hole. Dusty.

Pros: The size of the room.

Cons: The receptionist was rude one of the mornings. I don't remember what day, but the other ones made up for it.

Cons: I was not near as clean as I thought it should be.

Pros: Quiet and clean

Cons: For some reason they charged me an additional $75 on top of the room rates! When I called the office no one answered! So I’m out $75 And I don’t know why?!

Cons: Room was not cleaned prior to our stay

Pros: Availability of room in a short notice...

Cons: Advertisement of breakfast included and not available, no Access to pool... also advertised! ! Not good business period!

Pros: The beds were very comfortable the room was roomie

Cons: The noise level was really bad other guest either fighting or having a party all night. I call the front desk and was told they would look into it. I canceled my reservation for 4/30/20 and requested a refund for 4/29.

Pros: The staff

Cons: Obviously a cheap remodel with worn chairs and curtains falling off rods. Leaky faucet in tub, planes and train very noisy.

Pros: Staff! The staff is incredibly friendly and accommodating.

Cons: You can hear conversations, TVs, & guests being intimate through the walls. Disappointed that there is no effort to be environmentally focused: reg flow toilets & shower, styrofoam plates, single-use plastic cutlery, no option to reuse towels, etc.

Pros: Pet friendly and no fees for pet to stay

Cons: Nothing

Pros: Location

Cons: Way to many dogs barking, thought I was staying at city dog Park

Pros: The room looked nice and clean at first glance. The staff was also friendly. The breakfast was okay.

Cons: During my stay I was bitten by bugs a total of 16 times(7 times on my face). Still waiting to hear back from management.

Pros: I do enjoy that it was so clean it kept nicely.

Cons: The manager were so rude! We were put on a floor where it was super loud and my dogs kept barking because they kept hearing the doors shut and elevator. My husband went to ask if we could please be moved to a quieter room. He said no.

Pros: Closeness to airport

Cons: Cleanliness

Pros: Set up was great. Easy check in and out.

Cons: House keeping parked her cart right outside my door and I had put the do not disturb sign on my door . Purposely kept knocking on my door.

Pros: Everything

Cons: Nothing it was great

Pros: Friendly staff, yummy continental breakfast, rooms block out any sounds and all around a great hotel.

Cons: The lady working the continental breakfast was not very friendly. Seemed very irritated having to work around people. But the people working the front desk made up for the unpleasant employee.

Pros: Wonderful staff. Clean and comfortable bed.

Cons: None

Pros: good value comfortable bed quiet easy access from airport

Pros: Breakfast was over before 9. When I asked about it, I was told the kitchen was closed.

Cons: There were people in the room next to us that were up talking, laughing and making a lot of noise all night. I was in town for my aunts funeral and made my day much harder with little sleep.

Pros: Leroy the bartender was one of the friendliest people you would ever want to meet. The food in the restaurant for the price was exceptional.

Cons: I didn't like leaving.

Pros: Entire Staff was friendly and helpful. Good restaurant and bar. Easy to set climate controls.

Cons: No freeway noise but Valencia Road has loud cars and trucks at times.

Pros: Nice clean comfortable

Cons: I cannot say anything bad about property by customer service horrible. Overcharged me without any notification. They don’t want to admit mistake about charges applied to my stay. I am still on the process of the disputing all charges.

Cons: Fire alarms kept blasting off in the middle of the night. After guests returned inside and about to finally sleep again at 3:30am then sirens went off two more times. Zero concern from management.

Pros: Very clean

Pros: Clean, comfortable beds & pillows.

Cons: Meals weren't served on the weekend.

Pros: The rooms were very clean and up to date. Beds were comfortable.

Cons: We chose this hotel because they advertised airport shuttle service. I understand due to COVID-19 they aren’t running that. However, I do believe they should remove that from their amenities until they are. Also cleaning every other day.

Pros: Clean and kept looking very nice professional and courteous staff and service

Cons: No

Pros: Friendly staff, cleans room, great gym

Cons: The only thing that bothered me, that would make me not go back, was the wifi. I couldn't get any connection and had to use most my data over the couple of days I was there.

Pros: Very clean and employee at the front desk was so sweet and helpful

Pros: Nice rooms at a fair price. Go for the suite, it's only ten dollars more.

Cons: airport shuttle was bad...over one hour for a five minute drive.

Pros: Friendly and helpful staff. Clean room.

Cons: VERY noisy in-room air conditioner.

Pros: airport shuttle

Cons: the staff did not receive confirmation of payment timely

Pros: The location was just what I needed for my stay and the staff was awesome

Cons: It was a very nice place

Pros: Breakfast was ok, but with COVID it’s not ideal anywhere.....so we weren’t surprised.

Cons: Breakfast, but I am sure it will be when this pandemic isn’t as bad.

Pros: The location

Cons: There was no good breakfast there is no Wi-Fi and it was not clean my satisfaction

Pros: Nice room and grounds. Friendly staff, especially the ladies serving breakfast.

Pros: Very clean and the beds were really comfortable!

Pros: Hot breakfast was dished up by a very friendly employee, due to Covid restrictions. Then there was a variety of cold breakfast items like cereal and bagels etc. Thank you

Cons: The air conditioning/heating unit in our room malfunctioned about 5 hrs after check in. There was no maintenance person on the property to come and fix it. The maintenance person came out the next afternoon and just pushed the reset button (which we had already tried) and stated that thats all he can do.... so we didnt have any heat or ac for our 2 night stay and had to resort to opening the windows which gave me terrible allergies....

Pros: It was nice and clean and the staff was great. Will use again when we go back that way

Cons: Bed. Looked and felt comfortable but wasn't

Pros: Nothing

Cons: Extremely dirty Needle was out like someone was sewing Old fries on pull out couch

Pros: Roms were great, check in was a piece of cake! Check out the same! Staff was an A+.

Cons: big stain on carpet but it had been cleaned.

Pros: Staff was amazing from the receptionist to the housekeeping.... one of the best grab and go breakfast.... Everything was great during our stay!

Pros: The staff was the best, amenities were beyond expectations, this hotel stay was the best ever. Will book again.

Pros: Cleanliness and nice breakfast

Cons: Needs a little updating but still felt clean

Pros: It was all perfect. Would definitely stay there again

Pros: Everything!

Cons: Breakfast could've been better

Pros: Staff was friendly and it was clean.

Cons: Room was extremely hot the first two nights until we ran the air conditioner. There was confusion about the way the reservation was booked.

Pros: It was clean and modern, excellent curb appeal, beautiful pool and outdoor area. The staff was kind and accommodating. Will definitely stay again!

Cons: Rooms could use updating, but they were clean and very nice.

Pros: We like the suites and breakfast selections.

Cons: The hair conditioner pump was either empty or did not work. I left a note for housekeeping but it still did not work on our second night. We also had a hard time finding a place to eat. This I know is out of your control but I probably wouldn't stay her

Pros: Cleanliness Room layout

Cons: The breakfast could be better.

Pros: Near airport with a good breakfast

Cons: No housekeeping on weekends. Standard room has a mini queen bed.

Pros: The bed was very comfortable.

Cons: Not a fan of the handicapped ready hotel room.

Pros: Location is good. I like that they include breakfast.

Cons: The room had a funny smell and the TV kept loosing signal and turning off

Pros: Location is great. Amenities are nice.

Cons: I did not like being placed in an "Accessible room" because the hotel was "sold-out" I had a reservation well in advanced, and checked in before midnight.

Pros: the best i like was the breakfast complete and variaty, but there as only one waitress so isnt sufficient for the amount of people that we are and

Cons: i expect to hace a double queen matreess and instead i have a one queen bed so my daugther sleep in carpet

Pros: Very clean and using all the precautions due to Covid-19

Cons: Not applicable

Pros: Great walking areas available

Cons: They had ceiling fans and it didn't work

Pros: Breakfast was ok. Good location. Was easy to get to.

Cons: The bed was not to comfortable. Need new mattress.

Pros: Didn't hear too much airport traffic. The king bed was so comfortable, I slept for 8 straight hours.

Cons: Due to COVID-19, not everything was available.

Pros: I had booked an double room and it was not given to me.

Cons: That the double room was not available.

Pros: It was very clean!

Cons: The toilet would take multiple flushes or clog just to flush toilet paper you used to take a pee.

Pros: Breakfast was poor, but we understand Covid limitations.

Cons: Room has a slightly older, tired look to it.... but it was fine for our purpose.

Pros: The room was clean, quiet and comfortable. Hotel staff was friendly and very helpful! Location is close to the airport with convenient takeout eateries.

Cons: Covid-19 has taken away those fantastic cinnamon rolls and delicious coffee!

Pros: Rooms were clean, and staff was very friendly.

Cons: No.

Pros: The entrance

Cons: The pool

Pros: The room and beds were good.

Cons: During COVID-19 don’t expect to get the great breakfast that you normally get from Holiday Inn. The breakfast they gave us was all pre-packaged. We could hear our neighbors, both beside us and above us.

Pros: Very clean and comfortable property. Did a good job with breakfast items during this Covid-19 period.

Pros: Very clean clean rooms friendly service

Cons: No

Pros: Free Wifi & Breakfast

Cons: Rear parking lot could use more lighting ... also would have like the housekeepers to check & refill the body wash containers before our check in.

Pros: The desk clerk was very helpful and courteous. She really made us feel welcome.

Pros: Location near Interstate 10 and variety in breakfast items. Also close to few varieties of restaurants. Seems the hotel is not that old.

Cons: No complaints👍🏽

Pros: It was clean

Cons: No

Pros: good hotel

Cons: nothing

Pros: close to airport

Cons: too old hotel but expencive

Pros: Very clean

Cons: I have nothing I didn’t like, everything was perfect.

Pros: Comfortable location

Pros: I was given a handicapped room! The door would get stuck & the shower was very uncomfortable!

Pros: Close to airport and clean

Cons: No

Pros: The room and facilities were really clean. The staff was very helpful and informative.

Cons: it was all good.

Pros: The room was clean

Pros: The balcony

Cons: The bed was comfy. Lots of room & all staff I had contact with was wonderful.

Pros: Very clean and great price

Pros: location and fulll kitchen big room

Cons: No ice; price gouging on snacks; staff not wearing masks

Pros: The younge lady with green eyes i liked her the most ahe is so gorgeous

Pros: Overall it was a very unpleasant experience very unprofessional staff

Cons: Pool

Pros: Na

Cons: Cleanliness . One of the beds was used but linen was not replaced. Staff corrected right away but still left disgusted by it . Some fixtures and furniture was damaged .

Pros: Location

Cons: The clerk at check in was rude she wasn’t wearing a mask. Once i entered the room I noticed the bathroom doorknob was broken it smelled like urine. I requested a new room I was given a room 2 doors down that was worst and missing microwave. Not wor

Pros: It was clean.

Cons: Very unsafe we got two vehicles broken into and things stolen. Hotel was no help. Said there were signs that don't hold them responsible. The signs were faded and hard to read so we did not see it just one. No security cameras. Will never stay again!!!

Pros: I liked the courtyard and the bistro. Also, parking was free.

Cons: The bathroom has no fan that you can manually turn on.

Pros: Handicap parking near room.

Cons: No free breakfast.

Pros: Clean and comfortable.

Cons: Shower too strong

Pros: Front desk was very helpful.

Pros: comfortable beds. Very strong shower.nice furniture and desk.

Cons: Room interior paint feels dated, no USB charging ports. The shower water is too strong, feels a waste of water, too easily splashes out of the tub.

Pros: Pool area

Pros: The ease of access to this location.

Cons: The amount of time I had to wait to have a room key re-magnetized. I had to call the property just to get the lady who was working attention.

Pros: Price and location

Cons: The lotion had already been used

Pros: My fiance & I are treated very well here. The manager is a very kind young lady. She accommodated us with our needs. Staff is very nice too. Bed & pillows are very comfortable. No disturbances from others. Happy with our stay so we extended.

Pros: Overall nice place to stay

Cons: They charged us for water bottles that we were told were free

Pros: Great staff. Proximity to airport. Shuttle is great. Housemen and maintenance staff are top notch.

Cons: Mattress was horrible. Room needs to be renovated. Gym is too small. No microwave in room. Expensive laundry. Poor breakfast offerings.

Pros: We'll check in was nice, super friendly staff and the room....well I hate to complain...but the bathroom was full of tub water, towels were damp and floor in bathroom had water on it....cleaned up myself...and front desk ordered fresh towels

Cons: Overall I feel the room itself and bed was super and cleaned...but bathroom...not at all ..I feel someone forgot....but I had no choice to just clean myself as I booked at last minute and was super tired....but I hate complaining....

Pros: Was quiet & peaceful

Cons: Needed new carpet & bathroom updates

Pros: Price and ubication.

Cons: Cleaning.

Pros: It's in an easy to find location.

Cons: The rooms were very old looking, had a musky smell, there was a huge cockroach in our room when we came back, it was noisy at night and we could hear everyone walking down the hallways all night. I wouldn't recommend this hotel and it shouldn't be rated 3

Pros: Nothing

Cons: Yes. The front office swiped my card twice. The guy seemed to know what he was doing. I had over 170 dollars of charges. Not temporarily charges. I had to call back 5 times. I got a portion of the refund.

Pros: Location near I10

Cons: Was not a 3 1/2 star Breakfast was not complementary as most of this star Several little things were not clean Papers on the desk were stained

Pros: Nice pool and front desk staff

Cons: Hotel needs a remodel. Dark and dated

Pros: Nothing at all

Cons: I received horrible service at this hotel. My room was never cleaned. I asked several times to have the room serviced and no one came. No new towels, nothing was done. Manager said she would refund me and she didn't do it. Terrible service!!!!!!!!!!!!!!!

Pros: It was fairly quiet and inexpensive.

Cons: The room was not that clean and the location was right next to a busy intersection.

Cons: This hotel make extra charges in my acount and no say for what

Pros: Patio area. Restaurant available after a long drive.

Cons: Not much selection for food in restaurant. I ordered flatbread margarita pizza-no basil. Traditional sauce-too spicy for wingsCarpet in room was dirty. Door was very hard to open at patio door. Bed was too soft for a Marriott.Not many restaurants close

Pros: Room was clean

Cons: Needs updating! BAD!!

Cons: TV didn't work and we have pictures of bed bugs

Pros: It is very clean and Covid protocal in place.

Cons: It is conviently located to the Airport the staff are very nice and the Covid protocal is in place. We would definetly stay again the beds are good but the pillows leave a lot to be desired Isabella is very nice at check .

Pros: Breakfast - bagel, fruit, granola bar and yoghurt in a bag at reception. Cold and hot water also provided at reception 24 hours. Water pressure was good. John and Isabella were helpful.

Cons: Internet was so bad couldn’t browse a page. Asked receptionist if they could check another room and she said they were full. Very rude.l and not interested in helping. The GM helped us fix the internet on the 1st day. Spent half the day unable to work from my room. Moved rooms and it was better but not great. Then the people upstairs were banging constantly all day and at 10pm I complained. It became less but still continued. Same noise again, this time complained at 9pm and nothing was done. Noise went on until 11pm. Asked to use the gym, the receptionist “JT” was rude and said don’t know. I asked when can u find out. She said “I don’t know” came back again and advised I was going to make a complaint to HQ and she opened the gym. My wife went down and asked for change for the laundry, same receptionist. She said no change. Had to ask other people staying if they had change. The night manager was friendly. The cleaning staff were friendly. Honestly, if you have bad staff why do you employ them? Just fire them and hire people who want to be in these jobs. They really ruined our stay and we didn’t want to go near them to ask for anything.

Pros: Large room. Coffee available. Nice breakfast.

Cons: No problems.

Pros: Pitiful breakfast.

Cons: Walls were in need of repair

Pros: room was clean

Cons: need better breakfast

Pros: Great place

Cons: Nothing

Pros: Good

Cons: Nothing

Pros: Great place

Cons: Everything is great

Pros: Clean

Cons: Noisy neighbors upstairs woke me up at 1:30 AM

Pros: Cleanliness and professional staff. Offered breakfast in the morning to keep everyone safe.

Pros: I did not like the fact that because I wanted to check in early there was a fee and a deposit that needed to be paid to rent a room. I want my money back, I am currently homeless and i was given a certain amount of money to put my family in a hotel until

Cons: Give me my money back. I paid to protect my reservation and my money should be going back on the credit card. i was charged and they did not even have rooms ready. I was told even with a reservation I had to wait until 3pm. I arrived at 9am or so 9:45,

Pros: Localization

Cons: Nothing

Cons: Broken shower curtain rod. Torn window curtain. Needs major update.

Pros: Close to airport. Light breakfast, but at least they provided something. That was nice. Friendly staff. Shuttle service.

Pros: We liked the size of the room and the location to the front desk. Room was clean and comfy!

Cons: Just a little noisy upstairs the kiddos finally went to bed at 11pm :)

Pros: The staff was friendly and welcoming. Our room and bathroom were clean and I was please.

Cons: We left for the day and spent the night away, and returned to the room. I was disappointed that our room was untouched and the beds had not been made. The dirty towels were still on the floor. We couldn’t even shower. No breakfast.. No breakfast

Pros: Good location.

Cons: We were put in a room near the hotel laundromat or staging area for housekeeping. Staff was extremely loud at about 5am. Cracking up and talking extremely loud. We asked front desk to change our room, but we’re denied. Didn’t even apologize.

Pros: Staff was REALLY great!

Pros: It had laundry machines on each floor that could be used by the guests. Very helpful staff.

Cons: The $150 damage deposit. Especially when you check into a room that smells like smoke. The staff gladly changed rooms for us, but the thought of having to pay for damages from a previous person is not right.

Pros: Location

Pros: Price was good for us. Jacuzzi was open.

Cons: Their advertised free breakfast was free.. but, was only a bagel and coffee. Not good.

Pros: Despite being right by the Tucson Airport, the room was very quiet. I did not hear any airplanes.

Cons: Due to Covid-19 restrictions, breakfast was very minimal. Hopefully they can get back to normal in the near future.

Cons: When we got to room the wall lamp was laying on bedside table.

Pros: the pool was open

Cons: toilet not flushing properly, but another room was given

Pros: Location

Cons: Bed wasn’t clean, smelly sheets and covers!! Whole room was dirty!! Found a cockroach on the bathroom!! I think may look another place to stay next time!

Pros: I loved that it was all non smoking.

Cons: We saw some people hanging outside smoking in the parking lot so we were worried about our vehicle. Luckily nothing happened.

Pros: The guy at the front desk was nice.

Cons: Where to begin… The carpet was gross so I couldn’t takeoff my shoes. There’s people living at the hotel so loud constantly a couple fighting outside my window people going out of the exit door with the fire alarm going off. Peoples car

Pros: The way my housekeeper was very polite.

Cons: They were some strangers who knocked at my door around 11Pm, it seems like there is no security.

Pros: The staff was acomadating very friendly

Cons: They didn't have the breakfast bar which stated on the website that there was one and when there was something wrong they didn't have the right people at the times to fix it

Pros: Staff were very friendly and helpful.

Cons: No.

Pros: Room was nice.

Cons: Ran out of some breakfast foods.

Pros: The hotel was just what I needed at a reasonable price. The bed was comfortable.

Pros: Close to the airport

Cons: I'm guessing this hotel used to allow smoking. The fragrance they used in our room to cover it up was so strong we could taste it. Absolutely do not use this hotel if you have any environmental allergies or asthma.

Pros: It was a Baymont

Cons: Well. Below our expectations for a Baymont at $148 discounted. Holes in wall, exposed wiring on air conditioner and broken ac parts.

Cons: Had to flush toilet at least twice. Maintenance person looked at it and could not fix it. Explained it was filling to fast for the water to go down. Said he was going to talk to his boss about it. Stayed 2 more nights and just had to flush it 2-3 times

Cons: The elevator was kind of risky, I think. Desk reception was very limited and the water pressure was not very good. The water temperature also dropped quickly while in the shower. Bathroom condition could be improved (peeling wallpaper and moldings)

Pros: Location and bed

Cons: The rooms were outdated. Small TV Not the best breakfast options.

Pros: Close to airport, free parking,& friendly staff.

Cons: A little run down for the price. Television sits lower than the bed. In order to watch I had to sit up. Lumpy low quality pillows.Very basic continental breakfast.

Pros: Proximity to airport and rooms were very quiet.

Cons: Computer system wasn't working so it took 25 minutes to check in.

Pros: airport location only

Cons: no airport shuttle at 10 p.m. at night!

Pros: It is location proximity to the airport

Cons: Being charged an extra $50 for incidentals. Just in case I smoke or damage something? Give me a break. I did not eat dinner for that reason.

Pros: Close to the airport.

Cons: I was expecting a bit more for the star level. The room was not as clean or as updated as you would think. The refrigerator did not work. We thought it was just not turned up - so we put it on max and put our food in. It was all bad by morning.

Pros: Location

Cons: The wall air conditioner/fan was extremely noisy and you either were cold or hot and sweaty.

Pros: Nothing

Cons: Everything

Pros: The breakfast was good and they had a super friendly person we really enjoyed.

Cons: Mix up as they moved us to a room without the fold out couch as indicated in my pick, so then we had to pay $90 more to get a room with two beds for our two children. A little disappointing to be charged more for their mistake.

Pros: Outstanding value for money, comfortable rooms, and beds, with all the necessary amenities close by. Some may not share our love for the "sound of freedom", but we enjoyed watching the fighter jets take off in the distance as well.

Cons: I barely got any sleep the bed was the worst, I had a backache all day. The breakfast didn't include any meat because the manager is a vegetarian which shouldn't effect the guest!

Pros: Clean, paid about $68 dollars after takes and stuff.

Cons: Get to breakfast early, if not you'll have cereal and that's about it.

Pros: Low price near airport with a clean comfortable bed.

Cons: Slow internet . Door lock was sticky and could jam open. Loud as (did a good job cooling but very loud)

Pros: Had breakfast served but we didn't stay to eat it. Front desk people were nice.

Cons: The rooms weren't very clean. Kept finding ants crawling around the bathroom. TV and 2 lights in the room didn't work. Non smoking room smelled like cigarettes. Pool outside had cigarette butts in it. Mattress was hard as a rock and made us both keep rolling towards the center.

Pros: My stay was very comfortable.

Cons: There wasn't anything that disappointed me.

Cons: Bathroom was a little on the dirty side. Crud in corners and dirty water in the commode.

Pros: Very good Hotel for the price.....well worth every penny.

Cons: Nothing.

Pros: Very nice staff...close to airport for early flight..price was just right

Cons: nothing

Pros: The staff was amazing

Cons: Shower head was horrible. Sprayed everywhere but down on your head.

Pros: Comfortable bed nice size rooms. Big tv. Patio door to the court yard. It was quiet. Had laundry facilities. Would have liked to have eaten at the restaurant but would not pay $9.00 just for a grilled cheese sandwich. The front desk workers were very friendly but cleaning service needs to step up the pace

Cons: I know we are on certain restrictions but wow. After five days not one person came to our room to get trash bring new towels wash cloths coffee toilet paper. Nothing. We had to retrieve it ourselves the whole stay. We even politely asked for certain things to no avail. there is no reason for that

Pros: Staff at the front desk were friendly and helpful.

Cons: The shower head was horrible in our room. It sprayed everywhere but down on our heads. Other than that, all was great.

Pros: Lobby was welcoming

Cons: We waited until 8:30 pm for our prepaid room then sent to a dirty room. Another guest opened the door to our room while we were sleeping because they were issued a key to our same room. Shower faucet handle was broken. Towels not fully stocked.

Pros: The beds were comfy

Cons: I had to wait forever for my room to be ready and I reserved a suite but got just a regular standard room

Pros: It was quite, staff was friendly and the room was beautiful. My expectations were exceeded and I had a comfortable stay.

Cons: N/A

Pros: Loved EVERYTHING about this hotel. It's clean, gorgeous, affordable, and the room was lovely! Nice big CLEAN King-sized bed with fluffy pillows. A perfect end to an extremely long travel day. Plus, the takeaway breakfast the morning after was FANTASTIC.

Cons: Nope. I loved everything. Would definitely stay here again!

Pros: The staff was polite and very attentive. The room and bathroom were clean. The bed was comfortable and there were 4 pillows to make sure you were comfortable. We also loved that the hotel was 3 minutes from the airport.

Cons: There were only sheer curtains on the windows and the heavier curtains did not have a track to close them. I really did not like the fact that we could not cover the windows to block out the light. The sheer curtains were uncomfortable at night.

Pros: The classiness and gra0y service

Cons: Everything was perfect

Pros: The staff was very friendly and helpful

Cons: The pullout couch was very very uncomfortable and old. They did come help give us another mattress on top of it. It was better but still uncomfortable.

Pros: Excellent customer service best grab and go breakfast

Pros: There was not a lot to like except for the staff Carmen was helpful was not able to stay because priceline messed up the booking received 2 emails 1st was the king suite the 2nd was a king bed was not able to stay the room of the king suite was not available.

Cons: What could have been better was our reservation was wrong and the amount charged was for the king suite and the room that was actually available was a king bed only not the suite I called priceline and I was told nothing was able to be done very unsatisfied with the process from priceline and the customer rep and the Customer relations person I spoke with.

Pros: Good location,and breakfast.

Cons: Rooms dirty and smelly

Cons: When I checked in they said I could have a late check out but in the morning they cut the time to 30 minutes and they were not busy. The bar closed at 930 and was busy but the bartender was in a hurry to get home and sleep so she could move then next day.

Pros: Location and convenient

Cons: They said they would give me a ride to the airport anytime I asked I was ready to go at 330 am and they said the shuttle was not running so they called me a cab and it cost me 12$ not happy you have a shuttle have a driver for it

Pros: Inexpensive and close to the airport.

Cons: The doors did not close easily. The cards did not work half the time to open the doors. The restaurant had a very strong greasy odor which travelled into the hallway and into our room.

Pros: The staff

Cons: More breakfast options

Pros: The front desk associate accommodations to make It a better experience. They were very nice and helpful.

Pros: location

Cons: Keys and door lock malfunction

Pros: The breakfast is excellent. The staff is very nice and helpful at breakfast. Excellent buffet, an upgrade from the usual cereal, yogurt, hard boiled egg that you find at other places. We started going here because it is "dog friendly"

Cons: My only problem is that they don't empty the trash cans by the entrances. We always arrive late in the evening and they are overflowing. I mentioned this to the desk a year ago when we stayed there. This year same problem.

Pros: Close to airport

Cons: Shower head was partially plugged and water didnt get very hot.

Pros: Great breakfast all over nice

Pros: Nothing.

Cons: No shuttle service until 5 AM. This is an "airport hotel". Good hotels run 24 hour shuttles at airports.

Pros: It was very clean, nice and quiet.. We were greeted right away and taken care of very fast. We had a quiet room toward the rear but all in all it was a very pleasant stay.

Pros: Courtyard

Cons: Room smelled musty

Pros: The food

Cons: No hot water for shower

Pros: breakfast

Cons: worn out matress

Pros: Beds were comfortable and linens were clean. Price was decent but I would probably not go back and choose another hotel instead.

Cons: Room had a funny smell - carpets are old and probably need to be cleaned or replaced.

Pros: Manager was very helpfull Breakfast was ok

Cons: Hotel and room were smell not good Needs Renovated

Pros: Free breakfast. Bar on premises.

Cons: Cleanliness of room. Computer/printer problem in the business center.

Pros: Location and breakfast

Cons: Nope

Pros: It was clean and the bed was very comfortable.

Cons: When checking in I was told the pet charge was $10/per pet/night. In the morning, I received my bill (I only stayed 1 night) I was charged $20/per pet. I asked about the difference & was told, No, its $20/per. They really need to educate their staff.

Pros:  

Cons:  

Cons: This is NOT a Best Western Plus, just a regular Best Western.

Pros: The location was closed to restaurants

Pros: Location

Cons: Card keys and lock not working 100%

Pros: Free shuttle and breakfast.

Cons: Missing ironing board in room. Swing door lock hanging by screws. Could Not be used. Food in room refer left by previous guest. Room smelled of previous guests or workmen. Breakfast was only fair. The potatoes were dry and hard, eggs fair.

Pros: I booked the day for the April 7 and when I got there at night to check in they said they were full and that I had booked for the 8th.

Cons:  

Pros: I have stayed in this hotel before. I like the area.

Cons: Yes!! The bed sheet were stained, had to have them changed. Room was not clean..

Pros: I liked the location. It was convenient to Thrifty car rental, where we had rented a car. The breakfast was good.

Cons: On the whole, I would say this hotel was 'darker rather than brighter.' I am referring to hallways, walls, eating area, and lighting in the room.

Pros: Loved the cleanliness and size of the room. Staff was very accommodating, the pool was lovely and the layout of the hotel is very nice. We paid a lower fee and felt like we were basically and a small resort, at least coming from New York State! Very sad we missed breakfast but overall we had a great stay

Cons: Breakfast ended at 9

Pros: Staff was courteous, facilities were sufficient

Cons: Bedbugs!!!

Pros: The pool area was nice. Although not open it was a pleasant area to walk through. Almost like a park. There was a workman leaf blowing area when we were there. The bed was comfortable. Quite a lot to choose from at breakfast, although unusual to have Chow Mein and fried rice offered at breakfast!

Cons: The overall feeling of the place was that they had cut corners to save money. We got a last minute deal through Kayak and paid just over $80, but online it looks like the usual price is over $200, it is definitely not worth that. The whole time we were there the hallways of the hotel smelt of BO one day and fish the next day! The room had no notepad or pen, no conditioner, bath hat, face wipe etc that you often get in cheaper hotels. Also the directions on the shower fitting did not match the shower. Stains on the bathroom ceiling that could easily have been removed as it was a drop ceiling tile. The towels were the smallest I have ever come across in a hotel. You could not wrap it around yourself and be decent, they were also cheap quality. The sheets appeared clean but the bed cover had obvious stains on it. Breakfast could not keep up with the demand of all the people in the room. We had to keep waiting for everything, although staff did keep letting everyone know what would be coming out soon. Hotel probably needs to hire more kitchen staff.

Pros: Wonderful friendly staff! Everyone I met there was amazing I was taken care of by friendly Cesar and many others. I enjoyed the styling of the room.

Cons: Housekeeping entered my room without waiting for me to answer the door. I think they misread the checkouts list-- but I've been to hotels where the housekeeping staff does this to everybody... not sure which but they were all very friendly and nice. The door keys had some challenges but still opened doors.

Pros: Nothing

Cons: My car was broken into and $500 cash stolen with my wallet right in front of a camera directly in front of the entrance to our room in a few moments between trips to unload the car. Nothing organic or gluten free for breakfast, and got a horrible rash from the hot tub. Staff cared about nothing.

Pros: The pool

Cons: The room was dirty we found a used water bottle under the bed hair all over the bathroom floor and no microwave in the room staff was rude

Pros: Nothing

Cons: Staff is terrible. They double charged my card for the night & also for incidentals & could care less about fixing or even saying they were sorry about it The hotel is rather dated as well. If you are in Tucson steer clear of this hotel & look elsewhe

Pros: The pool was great! The staff was super friendly and the shuttle is super convenient!

Cons: We never got our room cleaned once, the sign was changed to " please make up room" and we never got it made up. We even had to ask for clean towels. Also the pool was over crowded with a bunch of kids and they were being super loud and rude.

Pros: Nice staff...helpful and polite

Cons: Garden blower at 7:00am...not a good idea!

Pros: It was comfortable and clean.

Cons: The reason why we went was to have a nice day by the pool and just relax, pool was dirty green water not clear at all looked like algie we didn't swim at all supper disappointed about that

Pros: We got in late to the airport and the shuttle arrived quickly after we called. The hotel was quiet and the bed was very comfortable. The free breakfast was excellent. No complaints at all; would definitely like to stay there again.

Cons: It is a pretty dark and dingy Sheraton in need of a full renovation

Pros: They beds, bedding and pillows were awesome. The room size was good and the balcony with chairs was really nice. Slept wonderful.

Cons: Checking in went extremely slow and our credit card was charged twice and they couldn’t fix it. The bathroom was a bit small. We got up in the morning to take a shower and there was no hot water. We ran the water in the sank for a few and finally got some lukewarm water. We reported it to the staff. She said that she would tell maintenance. I expected to be offered a discount (or something) since we couldn’t shower. We are needing to stay a few more nights, so we are now, staying at a different hotel.

Pros: Really comfortable beds

Cons: They have really limited the menu at the restaurant but most likely due to Covid restrictions

Pros: Location was good it was quite and check in was quick

Cons: The bed was too soft and bathroom was small

Pros: Everything

Cons: Customer Service Great!

Pros: The bed is the best part as it's perfect for a good night's sleep. Also, pretty quiet room considering the hotel is right by the airport.

Pros: Cleanliness and polite staff

Cons: No laundry services No restaurants or stores or businesses around it

Pros: CONVIENENT LOCATION, When we got to our room, the closet door would not open, the TV did not work. We called the front desk and they graciously gave us a different room. Very good staff!

Cons: corridor carpets were dirty and stained. The hotel was rated at a 3-1/2 star....it was not close to that rating. I would put it at a 2-1/2 star.

Pros: Didn't eat breakfast

Cons: Sometimes the staff member wasn't at the front desk

Pros: Snack shop.

Cons: The Hotel restaraunt was disappointing.

Pros: The option to exit the room through our patio

Cons: Simple not to important, but did mention a light that was out and they never replaced the bulb . Other than that it was a great stay

Pros: The Bed was comfortable

Cons: When we got there they gave us the keys but the room was dirty the housekeeping hadn’t went to the room the bed was soiled and all messed up so we went back and the lady in the front gave us another room. It was a shock that they would send us to a dirty room. After we got a new room it was clean thank god.

Cons: The front desk staff was not wearing masks, rooms were run down, broken door, un working outlet in bathroom, no coffee, loud partying guests.

Pros: The staff was friendly and helpful. Very nice people :)

Cons: When we walked into our hotel room we were hit with a very strong and thick smoke smell that encased the entire room even though it was clearly marked as a nonsmoking room. I went to turn on the room light and no lights came on! Old beds, dingy rooms

Pros: Clean

Pros: Room is nice

Cons: Outside was dirty. Garbage overflowing outside. Scary and dark at night.

Pros: The location was great. We were at the airport in minutes and there was a shuttle. The bar was great for watching the game and the bartender kept it open so we could finish watching the game.

Cons: Not clean at all! The sink was rusty and dirty. Lumpy comforter. Old musty carpet. I didn't feel comfortable taking a shower there. The shuttle driver was nice to wait while we got our food but he didn't wear a seatbelt at all.

Pros: I loved breakfast and the suite is amazing

Cons: The price is alot but worth it

Pros: The price was the best part.

Pros: I didn’t mind the location and the amount of parking was adequate.

Cons: My room was not serviced for over 12 days. There is no microwave for extended guests. There is a large gap under every room door, you can hear everything going on in each guests room. I couldn’t access my room and the handy-man wouldn’t be i

Pros: I really liked the location it was close to many businesses.

Cons: Was right by the door and there was people in and out constantly making it hard to stay asleep.

Pros: Nice clean comfortable room. Staff friendly and efficient.

Cons: Wifi was so slow as to be unusable.

Pros: Closeness to airport.

Cons: Our room was never cleaned, no clean towels, no emptying of trash cans - no maid service for 5 days. Even after we called the front desk and requested it. Very disappointed in our stay.

Pros: Na

Cons: Was not clean. Hair was in the shower and tissue was stuff back in the tissue box that were taken out. Very loud guests. Very dirty in the rooms

Pros: The hotels overall appearance and the beds.

Cons: The first room we were given was dirty, food stains on the carpet and walls. The lights didn’t work and some didn’t have bulbs. The new room we had was much better and comfortable until the next morning I found a bug on my shower bath towel

Pros: Nothing

Cons: Everything horrible staff and experience

Pros: location and quality of room

Cons: No BREAKFAST AS ADVERTISED, PLASTIC CUPS IN THE ROOM ? FOR A SHERATON ????

Pros: The girl at the front desk.

Cons: Dirty. This is Covid and the bathroom was not cleaned. The faucets, sink and toilet were not cleaned. The toilet paper was not refilled.

Pros: Great cleanliness, especially with covid goinhg on and super friendly staff!

Pros: Price, parking, accessibility to room.

Pros: Staff was friendly. Rooms were big. Very comfortable beds.

Cons: On first night there Covid-19 precautions were not being followed in the pool area which is not very big in size. There were at least 40 people in the pool area. There were adults drinking alchohol inside the pool.

Pros: AC

Cons: We like drinking coffee had to call for coffee and creamer brought us coffee but maintenance guy did not bring creamer after they said they would bring it

Pros: The balcony

Cons: The tv and the bathroom

Pros: Nothing

Cons: I paid for a room with a king bed and was given a wheelchair accessible room with a queen. The shower head only came up to my waist so I wasn’t able to take a normal shower. There was no closet to hang my clothes. The air conditioning unit was loud

Pros: Staff

Cons: Room was dated and the pool was closed. We booked the room with the intentions of having a pool and of course it wasn’t running. The room wasn’t as nice expected.

Cons: The room was not worth the worth what we were paying for it. After the first night we switched our entire stay to another hotel.

Pros: Petrified logs outside

Cons: Pool closed and dirty, restaurant closed, computers broken, everything is dirty and needs a facelift badly. Not a good representation of Sheraton hotels.

Pros: Very helpful and friendly staff. Good size room with comfortable bed. Shuttle service was very convenient.

Cons: The food offered in the restaurant was not good.

Pros: The only thing positive I can say is that the hotel was right next to the airport.

Cons: honest rvw I waited to make sure i wasnt saying anything from emotion just facts. The room was right next to maintenance. We heard loud construction noises super early morning when trying to sleep. The bed was bowing you could see indentation s. Just sad!

Pros: Restaurant had good food, overpriced but very good. Management did try to make up for issues we encountered.

Cons: Old, outdated rooms with below average bedding, ie: thin and over-used sheets. Tiny bathroom. Not enough electrical outlets in main area. Could not blow dry hair in main room 'cause there were no outlets by mirrors.

Pros: The room was clean

Cons: The walls are extremely thin. I was up all night because people were going in and out of their rooms. At one point in time I thought a man was in my room because the neighbor had him on speakerphone at 3 in the morning!

Pros: It was convenient.

Cons: The staff were making a ruckus cleaning rooms after 9PM.

Pros: Great location. Classy lobby. Resort-like atmosphere.

Cons: Nothing.

Pros: It was easy to get to, parking was very adequate

Cons: It was a 2 two, day stay, no refresh of the room, toilet handle was broken, had to take the lid off to flush the toilet, the room door was hard to open, the key ably worked part of the time, the bushes on the patio were overgrown and hard to access

Pros: Microwave

Cons: The room smelled, The toilet paper ran out and conditioner. I calling the front desk no one answered. I figured they would clean the room & I replace the items before my return, and no. Only got clean towels. Everything else same. Not clean Unhappy st

Pros: The staff was friendly

Cons: Older hotel smelled moldy

Pros: The bed

Cons: Rooms are a bit old

Pros: Everything was great! Amazing staff!

Cons: The staff was rude and non helpful. Would not assist in any way, more concerned with making money of customers than customer service.

Pros: Most motels I been to kick u out and harass u at checkout time. Not the four points. They knocked I said I'm sorry we got up late getting stuff out now. Maids even head maid said it's ok take your time! It was awesome! Will go back there! Unfortunately we missed breakfast buffet but bet it was great, will make it next time!

Cons: I loved it all! Wonderful place to stay. Didnt find one thing bad about this place!

Pros: No dogs allowed.

Cons: When I checked in failed to explain how to get a "coupon" for breakfast.

Pros: The location

Cons: I wouldn''t have stayed there, they put a $50 hold on my bank card with out any notice whatsoever. When I spoke to management they said its just $50, and when you check out it will be lifted; well two days after checking out and its still on hold.

Cons: Do not like guaranteed returns in five days. Do not agree

Pros: Nothing

Cons: Bed was hard. No towels in the pool area, had to use hotel key just to get ice. Could not sleep because of loud neighbors upstairs. From 3:00 AM to 6:00 AM! Will not be returning to this hotel.

Pros: The bedding was soft and check in was easy

Cons: Unaddressed issues, tv not working, loud guests, marijuana smell not addressed, water damage to room and light fixtures, unhelpful staff, burnt out bathroom light, keys not working, loud hallway noise pollution, hallway door could be heard through door

Pros: Quick check in

Cons: The closet was very dirty and the entire room just felt dirty.

Pros: Not much. The staff was ok.

Cons: The wifi was garbage. The hotel was for sure dated. Not the same caliber of others i ve stayed at with the same star rating. Toilet float chain kept breaking, just wasnt a nice place. It was closer to a motel, than a nicer hotel.

Cons: The restaurant food was horrible they messed up our orderOver cook my steak and over cook salmon

Cons: Hotel restaurant service Monday morning was horrible. I retrieved my own place mat and utensils. No coffee was offered. And only when I was getting up to leave did the waitress approach me. There were two waitresses working and not that busy.

Pros: Grounds impeccable.

Pros: I loved the rooms they were roomy and comfortable

Cons: The property was nice hit tube was great

Pros: Very friendly staff and offer warm cookies chocolate chip cookies when checking in they are very good

Cons: No

Pros: Breakfast was good, staff was friendly, good location to the airport

Cons: The lunch/dinner was awful, the rooms were old and outdated. They have central air so you have whatever temperature the front desk chooses, and their computer system charged my credit card hundreds of dollars every night until I finally had to check out so that it wouldn’t wipe out my account.

Pros: The location was great. Loved having the sitting room separate from bedroom. Friendly staff. Nice laundry facility in hotel. We stayed at this Tucson airport location two separate times on this trip.

Cons: Too bad covid eliminated breakfast buffet.

Pros: Location

Cons: Bathroom had pink mold in the corners in the shower. Room smelled musty. Looked like it had a water leak prior and they painted over the damage.

Pros: The room space only

Cons: restroom was not cleaned toilet seat. The room was not cleaned well there was dust where the lamp was. The couch does not look clean. There were stains of makeup on the couch bed. The room was cold no heater access. Bad service over all.

Pros: The room had plenty of room. The pool and hot tub in the courtyard was nice.

Cons: My only complaint was we used the pullout coach and there was a dirty sheet left on there. We got new sheets, but that just is not want you want to see when you pull open a bed.

Pros: The front desk staff was great and very accommodating. The room was big and really gave us space to spread out. In terms of cleanliness, they really do a great job to make you feel safe.

Cons: The room was a bit warm for one of our guests and the a/c seemed to only get so cold. Other than that, it was great!

Pros: Location

Cons: It’s not a hotel, it’s a motel. noisy outside. The rooms need to updated, which makes it hard to feel that they are clean even tho they seemed to be. My one day stay turned into 2 days, no one answers the phone including the manager. No retu

Pros: Proximity to airport/ease of locating. Free coffee in A.M. in lobby, motel staff (front desk)friendly/helpful

Cons: Housekeeping service not automatic, had to be requested thru front desk. Hot water from shower head was warm;not hot,no way to amp up and take a good shower. Door lock system failed and was locked out of room for a couple of hours.

Cons: The bathroom was too small.

Cons: tv did not work,sleep number bed did not work,bathtub drain was clogged

Pros: Very clean, friendly staff and convenient location.

Cons: No complaints. Will definitely be staying there when in town.

Pros: They kept the pool open when everyone else we tried were closed.

Cons: The sofa bed was old and so thin you could not sleep on it. We were counting on it but no way you could sleep on it.

Pros: Everything was wonderful. Thanks for the experience.

Cons: None.

Pros: Staff attempted to fix things with offering free concessions.

Cons: The property is grossly over advertised. They offered amenities that are not in fact available. A two bedroom suite should have two bedrooms not two rooms.

Pros: It seemed fairly clean. Wish the pool stayed open later. There where a million kids in it all day till about 930 so that only left half an hour for adults and by then it was kinda nasty

Cons: The pool closes to soon. Adults should be able to get in super early like 4 am for a swim or late like 11 to do a couple of laps. Idk just my opinion

Pros: The Doubletree staff were available, friendly and efficient.

Cons: I was completely satisfied

Pros: The space.

Cons: There we're a few bugs I came across during my stay in my room. I went with a three star property to not deal with bugs.

Pros: clean and very pretty.

Cons: nothing! I was in love with my stay!

Pros: Nothing

Cons: Property run down

Pros: The room was clean and location was perfect

Cons: Front desk personnel , very unprofessional , smoking at the front of the hotel , not providing correct information about the new rules , I told the front desk that I will leave , and she responds go ahead, I couldn’t believe it , I didn’t fe

Pros: Excellent service polite staff, I am looking forward to staying at this location again

Pros: I liked they honored our king bed request and low floor. One tv was not working and maintenance came right away to reset it.

Cons: The front desk lady was a bit standoffish. The refrigerator in our room was not working. we did not notify anyone as we were only staying one night.

Cons: Rooms are very old. Felt more like a motel 6 than a Hilton.

Pros: Room setup

Cons: Cannot control room temperature, moldy bathroom and parking lot was dark.

Pros: Good access to airport.

Cons: shows its age.

Pros: Close to where we needed to be

Cons: Loud guest upstairs and air conditioning It was very hot in there, read other reviews and that's their main complaint

Pros: Location

Cons: The room temperature, (too warm). Called front desk and they brought me a box fan.When I complained the desk clerks were rude. You wanna be comfortable in a hotel room, not sweating!!

Pros: Good location.

Cons: Room in disrepair, outdated. One hotel staff person was particularly unwelcoming and did not even offer to help us (senior couple, one on crutches) to get out luggage into the cart and into our room which was quite a long exterior walk.

Pros: It's close to the airport

Cons: Bathroom was dirty and toilet wont flush. Bathroom was too small.

Cons: Fun and sink did not drain. Had to shower in 3 inches of dirty water. 12 dollars for funny eggs. Took 30 minutes to change the batter for waffles. Probably could have had a similar experience at the more 6 next door.

Pros: Low price and decent quality.

Cons: Definitely an older place that needs some updating. Tried to call for room service several times and no one ever answered. Found dirty dishes by the microwave.

Cons: Our bed had bed bugs and when I brought it to staff attention they kept saying the bugs were not bed bugs. I had photos and the bug and compared them to online and they looked exactly the same.

Pros: The patio

Cons: The cleaning staff made up the bed without changing sheets. The sheets had lipstick, mascara and mud on them. All of those things I wiped up with a damp cloth, that's how i knew they were never changed. TV IN the bedroom didn't work.

Pros: The staff. Room and free drink coupons.

Cons: Noisy around room

Pros: Amenities. The pool was nice.

Cons: Restaurant/buffet was not good. A guest got sick in the middle of the restaurant and it took the staff too long to clean up the mess. When I asked the front desk about comping our meal (lost my appetite along with my friend) they did nothing about it.

Pros: I was able to get this hotel for a very reasonable price compared to what was available. Plus it had a microwave

Cons: Apparently it was over booked and we got a room that had a broken sleep number bed that was the definition of a anti-goldilocks bed.... too soft and too hard nothing in between. The tub did not stopper and we used a glass turned upside down to make a bath

Pros: Spacey

Cons: Wi-Fi Can't control temperature inside room (cold) Upgrade would be nice in bathrooms

Pros: THEY HAVE A SHUTTLE TO THE AIRPORT.

Cons: I EXSPECTED BETTER SERVICE FROM A DOUBLE TREE. THEY OUGHT TO HAVE THERE SHUTTLE OFFER ATLEAST 5 MILES LOCAL TRANSPORTATION.

Pros: Parking area

Cons: The female staff needs training on how to respond to customers politely. I would love to see courtesy. Point me to the direction I need to go for my room rather than quickly handling me the key and get off my sight. I need no rushing.

Pros: It's overall a very nice hotel

Cons: I didn't like how I purchased a double tree hotel at a different location (reid park), but was given this hotel as the purchased one

Pros: There was nothing to like about this hotel. The room was filthy. Bugs crawling on the bathroom floor. Disgusting overall. I DID NOT STAY, AND THEY REFUSED TO GIVE ME A REFUND. I wouldn't let my dog stay in a place this filthy.

Cons: There was nothing to like about this hotel. The room was filthy. Bugs crawling on the bathroom floor. Filthy carpet. Disgusting overall. I DID NOT STAY, AND THEY REFUSED TO GIVE ME A REFUND. I wouldn't let my dog stay in a place this filthy.

Pros: The receptionist was very happy and friendly. Great customer service

Cons: Terrible chemical odor in lobby that was absolutely nauseating Room booked for two people, but room had only one bath towel and one wash cloth, no shower mat. Shower adjustable head was broken.

Pros: Nothing. Staff tries but they must be understaffed and led by people who don't care or give them the resources (like clean towels) to make the stay acceptable.

Cons: If I get Covid it's because of this stay -and I'm not living in fear of Covid. There was one dingy towel, the light switches and door handles are disgusting, pool is closed, pillows are yellow, have holes, and had hair on them. Breakfast is a joke.

Pros: Room were clean and comfortable!

Cons: There breakfast, it was kids meal instead, full of carbs!! When you advertising free breakfast!! At least tell them its cheap sack breakfast!! No Coffee either!!

Pros: Location

Cons: Only 1 bath towel for 5 people.Kept adking for more and they kept telling us different stories. Like they ran out,were washing them ect.Do we never got any .Only stayed one night.Not going back.

Pros: I like the manager Sandra

Cons: I think it should be a lot cheaper. The bathtub makes noise feels like you’re going to fall through and the bedding was outdated. Very small TV

Pros: The staff was quick and friendly.

Cons: The comforter was dirty and stained. The pillow cases were dirty. Only 1 bath towel in the bathroom when there were 3 people staying in the room.

Pros: Price

Cons: Horrible experience. Sheets and mattress were heavily stained. WiFi didn’t work. Iron didn’t work. House keeping was on heroin. Loud screaming all the night. Full of gang members in red. Lobby with a guy clapping in his own face and yelling

Pros: Kind staff

Cons: No

Pros: Loved the bed it was very comfortable. Also liked the size and layout of the room.

Cons: Unfortunately the room we were put in had noise issues. All throughout our stay the room next to us sounded like they were remodeling the room. From 10pm at night we would here machines working. Even at 5am in the morning we heard the machines.

Pros: Location

Cons: The toilet had issues;Towels were dingy breakfast bags (orange was not appetizing, breakfast bar was Walmart). No central coffee. Carpet didn’t look clean; Towels for one, had to ask two days for more; would not have rated it 2.5 stars;

Cons: There was only one worn out towel in the room. When I asked for more towels, I got one more worn out bath towel and two worn out wash clothes. The room needed to be vacuumed and the phone didn’t work.

Pros: Location

Cons: Loud people and what looked like homeless around vehicles Dirty floors, bad paint around doors and floor.

Pros: The man behind the counter was a super nice guy and helped me allot

Cons: It was too far away from my home :)

Pros: The bed

Cons: No more breakfast during pandemic.

Pros: Convenient location

Cons: The room did not appear clean. My coffee pot had water in it. My sheets were stained. The carpet was stained. My toilet ran continuously

Pros: The woman who checked me in was lovely & kind.

Cons: I felt unsafe. There was a lady laying in hallway as I left in morning. There was mold in bathtub & toilet. Linens were ripped and looked ragged.

Pros: Friendly staff

Cons: Carpet was old and dirty. The hotel needs a good remodeling.

Pros: It's proximity to the airport.

Pros: The room was very spacious and clean. I felt very comfortable.

Cons: Everything was great!

Pros: Hotel employee and her staff were so friendly, polite and welcoming! 😊

Cons: I have NO complaints!

Pros: Not much

Cons: Couldn’t get any hot water out of bathroom faucet. Tepid at best. Elevator was dirty. No hot water for breakfast tea in dining area. Water was not even warmed. Everything looked like it needed a deep cleaning.

Pros: Staff was friendly and quickly responded to repair needed in the bathroom

Pros: There was nothing to like about the hotel.

Cons: Breakfast. Room Cleaning service. Room service never cleaned the toilet and room apart from putting new towel. Bad sheets were dirty. Towels were torn.

Pros: Nothing stood out, very average.

Cons: The breakfast left alot to be desired.

Pros: Friendly staff and convenient location

Pros: Hotel employee was wonderful that’s about it.

Cons: The room was superficially cleaned. Nothing special it was dusty the floor was dirty don’t walk barefoot Cleanliness is important especially when you have toddlers the bathroom was disgusting with toenail clippings..

Pros: Nothing special

Cons: Breakfast. Wasn’t enough food ready for amount of guests on hand. Couldn’t keep up with the demand so we went out to eat. Spent more money. Frustrating

Pros: Location

Cons: Room smelled like moth balls.

Cons: Booked 7 rooms. One of my rooms was given away by hotel.. I got woke up at 1:38am to come downstairs & figure out why my guess Did not have a room. I prepaid for all of our rooms, was told by front desk guy that he would call police if I left a bad re

Pros: Staff was working very hard, but were under staffed.

Cons: The smell of disinfectant was overpowering.

Cons: air conditioner was very noisy. hard to sleep.

Pros: The breakfast was nice

Cons: It was a little on the dirty size and the gym was too small to do anything.

Pros: OK but rude and indifferent staff - manager hostile.

Cons: HOSPITALITY - none.

Cons: Not very clean.

Pros: Location

Cons: Needs update. Wallpaper peeling from walls etc. Breakfast same ole same ole everyday and not very appealing.

Pros: Rooms definitely

Cons: They breakfast room is small, often is full.

Pros: Location was a plus and price

Cons: There was a strange odor that would linger in my room every time we would come to the room

Pros: Location. This hotel was old a bit run down but clean.

Cons: This hotel is not pet friendly. Had key problems several days in a row needed to be reset.

Cons: My biggest issue I had with the hotel was that they severely lacked parking spaces. I had to park out on the side of the street instead of inside the gated area due to multiple trucks with trailers taking up 4-5 spaces.

Pros: It had beds

Cons: Not pet friendly wven though it is listed as pet friendly, room was too hot on arrival, told the staff and they said give it a few minutes it will cool down and it never did, a/c didn't work real well. Miserable experience.

Pros: The Staff was nice.

Cons: It was rundown and rooms were not very clean.

Pros: Zero

Cons: The carpet was filthy. Bedspread was duty with stains. Walls in hotel hallway were duty.

Pros: This hotel was very nice for such an affordable rate. Very clean, updated and comfortable. Friendly staff, excellent breakfast & 24/7 shuttle to the airport. Highly recommend!

Pros: Absolutely nothing. 1 star at best. Total disappointment, the pictures were a total lie and the experience was worse than any low-end, highway Motel 6 I've been in. It was extremely disappointing and for the price it was an ABSURD ripoff.

Cons: Dingy, dirty, needs major overhaul or to be torn down Carpets, walls stained and gross Smelled bad/musty throughout Air conditioner barely functional and really loud Bed was old, uncomfortable, springs poking out Pictures extremely misleading!!!

Pros: The rooms were very spacious and lovely.

Cons: The hallway carpets desperately needed cleaning

Pros: location, price & service

Cons: near area for dinner.