Good to know
|Distance to city centre||2.2 km|
|Distance to airport||32.0 km|
|"Excellent breakfast in beautiful surroundings."||(in 357 reviews)|
|"Really friendly and helpful staff."||(in 605 reviews)|
|"Excellent breakfast Room upgrade was exceptional."||(in 59 reviews)|
Time of year
Show reviews that mention
|bar area||in 98 reviews|
|bed was very comfortable||in 151 reviews|
|bit tired||in 100 reviews|
|breakfast was good||in 494 reviews|
|car park||in 52 reviews|
|excellent hotel||in 301 reviews|
|good food||in 224 reviews|
|great location||in 247 reviews|
|great view||in 26 reviews|
|leisure facilities||in 105 reviews|
|lovely sea||in 102 reviews|
|room was dated||in 483 reviews|
|sea view room||in 132 reviews|
|staff were very friendly||in 807 reviews|
|swimming pool||in 206 reviews|
|train station||in 72 reviews|
Very courteous and helpful staff. Radiator in bedroom very effective and controllable .
Pillows on the bed were very uncomfortable, but were immediately replaced when discussed. Bed not as comfortable as some places we've stayed in. Not very impressed with Dinner - my wife had Chicken Supreme with I think, Dauphinoise potatoes, - & had to ask for another portion due to Type 1 Diabetes which required adequate carbohydrates.
The staff were very helpful. Good atmosphere. The sofa area with the real fire & the pianist playing
Unfortunately, the water pressure in the bathroom was very low at times so no water at all & showerwent cold then stopped. Told hotel staff who were concerned, helpful & gave good customer support
The staff were really excellent and they clearly worked hard. The food was very good and well presented. The public areas proved to be spacious and pleasant.
It is an old building and clearly in need of some (exterior and interior) maintenance. Added to this the room that we had was certainly 'tired'. The wallpaper was dusty and faded and the original decorative work of many years ago was not well done. Like many hotels, the bath/shower has no grab handles for safety and overall the bathroom was also 'tired'. The bed was not particularly comfortable and the mattress springs could be felt. The rear of the Reception Desk area was in need of decoration, it looked untidy and this gives a poor impression. Overall the hotel needs a good decorative facelift. It's a pity really because as mentioned above the staff were excellent and the food good. It's a building in need of investment.
Sea veiw with balcony was amazing and staff were very helpful
Decor was a little tired and dusting along mirror edges for frames etc needed
Breakfast OKj without being exceptional. Staff very friendly and helpful
Big queue getting in to breakfast due to shortage of staff. Hotel had a tired look about it and we sensed that there may have been staff shortages.
With a stay at The Grand Hotel, you'll be centrally located in Torquay, a 9-minute walk from Riviera International Conference Centre and 12 minutes by foot from Princess Theatre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
based on 6,217 reviews
Things to know
- Friendly service
Policies vary by room type and provider.
Reviews about The Grand Hotel
Most popular landmarks
- Abbey Sands 0.8 km
- Torre Abbey 0.8 km
- Riviera International Conference Centre 0.8 km
- Princess Theatre 1 km
- Living Coasts 1.3 km
- Torquay Museum 1.8 km
|Torquay, Devon||332 m|
|Torquay Torre, Devon||1.6 km|