Good to know
|Distance to city centre||2.0 km|
|Nearest airport||Toronto Pearson Intl|
|Distance to airport||18.4 km|
|"Butler service was excellent"||(in 13 reviews)|
|"The staff is very accommodating."||(in 37 reviews)|
|"Very nice location and wonderful room."||(in 22 reviews)|
|"The room service food was not great"||(in 3 reviews)|
|"The room service food was not great"||(in 8 reviews)|
Time of year
Show reviews that mention
|bed linens||in 17 reviews|
|double beds||in 10 reviews|
|easy access||in 4 reviews|
|galleries and museums||in 2 reviews|
|great food||in 8 reviews|
|great hotel||in 36 reviews|
|great location||in 33 reviews|
|michael the manager||in 2 reviews|
|room facilities||in 37 reviews|
|room size||in 49 reviews|
|rotting away||in 2 reviews|
|service is excellent||in 19 reviews|
|staff is great||in 50 reviews|
|taller buildings||in 4 reviews|
|toronto||in 5 reviews|
The hotel is beautiful and the rooms are amazing very clean and cozy the mini bar is quality.Location is amazing close to everything you can think of.The salt pool is relaxing and open 24hrs to guests.
Value for the money. Rude desk clerk. Room not prepared per reservation. No stairway to the second floor where the only bathrooms for the ballroom are. This is a fire hazard. Expensive breakfast that took a long time to get and was not correct.
Staff was horrible. For a 5 star hotel. They need better people
The manager is not very honest to put it mildly
Location is great and the Rolls service, and the driver, are amazing.
The Arms falsely advertises a Sunday Brunch that does not exist at their hotel. I have complained to the management about it numerous times and they told me last summer they were going to change the website and yet, it's still there. I understand that I am not the only one to complain about it. Every room service order we had was messed up and did not match what the menu said. They also charged me for turn down service and food I did not receive. The turn down service was, frankly, shocking. A big pile of sheets and pillows left in the corner of the room, dirty dishes left in the room, towels just left in a big pile on the side of the bathtub. I was so stunned I took photos! I spoke to the front desk about the service and the inappropriate food charges and they did nothing about it, just charged my card for it all anyway.
The Windsor Arms Hotel is located in the heart of Toronto, Ontario and within a five-minute walk of the Yorkville Avenue shopping district and the Royal Ontario Museum. This 5-star historic hotel is less than a mile from Toronto Island Airport and 12 miles from Pearson International Airport. It offers 28 non-smoking guest rooms and suites along with a business center, conference facilities, and a pool.
The suites at this hotel range in size from 500 to more than 2,000 square feet in size. The space includes individual heating, cooling, and humidification with a private bathroom including a separate shower and jacuzzi tub. These suites have musical instruments for guest use like acoustic guitars, electric baby grand pianos, and harps. Rooms include opening windows, complimentary high-speed wireless Internet, a large work desk, and 320 thread count bed linens.
This hotel features personal butler service and private butler pantries. There is 24-hour room service, turndown service, a minibar, and complimentary Nespresso for guests. All rooms have personal touches to make for a luxury experience for guests.
The Gatsby is the restaurant located at the hotel and offers a seasonal menu along with a wine list with over 700 options. It is open for lunch and dinner. The hotel also hosts a Sunday Brunch with a roast beef carving station, seafood tower, and fresh pastries. Bottomless mimosas are complimentary with the purchase of a buffet meal.
based on 838 reviews
Things to know
- Friendly atmosphere
- Great menu
Policies vary by room type and provider.
FAQs when booking at Windsor Arms Hotel
Where is Windsor Arms Hotel located?
Windsor Arms Hotel is located at 18 Saint Thomas Street in Downtown, 2 km from the centre of Toronto. Royal Ontario Museum is the closest landmark to Windsor Arms Hotel.
When is check-in time and check-out time at Windsor Arms Hotel?
Check-in time is 15:00 and check-out time is 12:00 at Windsor Arms Hotel.
Does Windsor Arms Hotel offer free Wi-Fi?
Yes, Windsor Arms Hotel offers free Wi-Fi.
Does Windsor Arms Hotel offer free parking?
No, Windsor Arms Hotel does not offer free parking.
Does Windsor Arms Hotel offer free airport shuttle service?
No, Windsor Arms Hotel does not offer free airport shuttle service.
How far is Windsor Arms Hotel from the airport?
Windsor Arms Hotel is 4.4 km from Toronto Island.
Can you bring pets to Windsor Arms Hotel?
Yes, Windsor Arms Hotel is a pet-friendly hotel.
Does Windsor Arms Hotel have a pool?
Yes, Windsor Arms Hotel has a pool on-site.
Most popular landmarks
- Royal Ontario Museum 346 m
- University of Toronto 0.8 km
- Art Gallery Of Ontario 1.7 km
- Kensington Market 1.7 km
- Toronto Eaton Centre 1.8 km
- Nathan Phillips Square 1.9 km
|Toronto Island||4.4 km|
|Toronto Pearson Intl||18.4 km|
|Toronto Union - Bus||1.5 km|
|Toronto Union Station||2.7 km|