Prices are in New Zealand Dollars.

Windsor Arms Hotel

18 Saint Thomas Street, Toronto, ON, Canada
+1 416 971 9666

Cheapest
rate per night

7.4

Good
based on 838 reviews
Windsor Arms Hotel - Toronto, ON, Canada
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK $560
Expedia $568
Hotels.com $573
KAYAK
Expedia
Hotels.com

Good to know

Distance to city centre 2.0 km
Location rating 8.7
Nearest airport Toronto Pearson Intl
Distance to airport 18.4 km

Rooms

Check-in
Check-out

Deluxe rooms

$693+

Bed type
Provider
Nightly base price
King bed
$693 per night
King bed
$715 per night
King bed
$719 per night
King bed
$719 per night

King rooms

$560+

Bed type
Provider
Nightly base price
King bed
$560 per night
King bed
$568 per night
King bed
$573 per night
King bed
$573 per night
King bed
$590 per night
King bed
$613 per night

Double rooms

$579+

Bed type
Provider
Nightly base price
Double bed
$579 per night
Double bed
$582 per night
Double bed
$590 per night
Double bed
$598 per night
Double bed
$619 per night

Reviews

Pros

Cons

Traveller rating

58
20
14
4
1

Time of year

Traveller type

Show reviews that mention

+
bed linens in 17 reviews
double beds in 10 reviews
easy access in 4 reviews
galleries and museums in 2 reviews
great food in 8 reviews
great hotel in 36 reviews
great location in 33 reviews
michael the manager in 2 reviews
room facilities in 37 reviews
room size in 49 reviews
rotting away in 2 reviews
service is excellent in 19 reviews
staff is great in 50 reviews
taller buildings in 4 reviews
toronto in 5 reviews
  • Excellent
    Feb 2020
    10.0

    The hotel is beautiful and the rooms are amazing very clean and cozy the mini bar is quality.Location is amazing close to everything you can think of.The salt pool is relaxing and open 24hrs to guests.

  • Poor
    Feb 2020
    1.0

    Value for the money. Rude desk clerk. Room not prepared per reservation. No stairway to the second floor where the only bathrooms for the ballroom are. This is a fire hazard. Expensive breakfast that took a long time to get and was not correct.

  • Mediocre
    Feb 2020
    4.0

    Staff was horrible. For a 5 star hotel. They need better people

    Staff

  • Okay
    Feb 2020
    5.8

    The manager is not very honest to put it mildly

  • Mediocre
    Jan 2020
    3.0

    Location is great and the Rolls service, and the driver, are amazing.

    The Arms falsely advertises a Sunday Brunch that does not exist at their hotel. I have complained to the management about it numerous times and they told me last summer they were going to change the website and yet, it's still there. I understand that I am not the only one to complain about it. Every room service order we had was messed up and did not match what the menu said. They also charged me for turn down service and food I did not receive. The turn down service was, frankly, shocking. A big pile of sheets and pillows left in the corner of the room, dirty dishes left in the room, towels just left in a big pile on the side of the bathtub. I was so stunned I took photos! I spoke to the front desk about the service and the inappropriate food charges and they did nothing about it, just charged my card for it all anyway.

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About

Overview

The Windsor Arms Hotel is located in the heart of Toronto, Ontario and within a five-minute walk of the Yorkville Avenue shopping district and the Royal Ontario Museum. This 5-star historic hotel is less than a mile from Toronto Island Airport and 12 miles from Pearson International Airport. It offers 28 non-smoking guest rooms and suites along with a business center, conference facilities, and a pool.

The suites at this hotel range in size from 500 to more than 2,000 square feet in size. The space includes individual heating, cooling, and humidification with a private bathroom including a separate shower and jacuzzi tub. These suites have musical instruments for guest use like acoustic guitars, electric baby grand pianos, and harps. Rooms include opening windows, complimentary high-speed wireless Internet, a large work desk, and 320 thread count bed linens.

This hotel features personal butler service and private butler pantries. There is 24-hour room service, turndown service, a minibar, and complimentary Nespresso for guests. All rooms have personal touches to make for a luxury experience for guests.

The Gatsby is the restaurant located at the hotel and offers a seasonal menu along with a wine list with over 700 options. It is open for lunch and dinner. The hotel also hosts a Sunday Brunch with a roast beef carving station, seafood tower, and fresh pastries. Bottomless mimosas are complimentary with the purchase of a buffet meal.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.4 Good

based on 838 reviews

8.7

Location

8.3

Vibe

4.0

Cleanliness

0.0

WiFi

Things to know

  • Friendly atmosphere
  • Great menu

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
Business centre
Car hire
Internet
Concierge service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Sauna
Storage available
Terrace/Patio
Lift
Massage
Laundry facilities
Hairdryer
Steam room
Babysitting or child care

FAQs when booking at Windsor Arms Hotel

Where is Windsor Arms Hotel located?

Windsor Arms Hotel is located at 18 Saint Thomas Street in Downtown, 2 km from the centre of Toronto. Royal Ontario Museum is the closest landmark to Windsor Arms Hotel.

When is check-in time and check-out time at Windsor Arms Hotel?

Check-in time is 15:00 and check-out time is 12:00 at Windsor Arms Hotel.

Does Windsor Arms Hotel offer free Wi-Fi?

Yes, Windsor Arms Hotel offers free Wi-Fi.

Does Windsor Arms Hotel offer free parking?

No, Windsor Arms Hotel does not offer free parking.

Does Windsor Arms Hotel offer free airport shuttle service?

No, Windsor Arms Hotel does not offer free airport shuttle service.

How far is Windsor Arms Hotel from the airport?

Windsor Arms Hotel is 4.4 km from Toronto Island.

Can you bring pets to Windsor Arms Hotel?

Yes, Windsor Arms Hotel is a pet-friendly hotel.

Does Windsor Arms Hotel have a pool?

Yes, Windsor Arms Hotel has a pool on-site.

Photos

All photos (38)
Bedroom (4)
Bar (1)
Pool (1)
Lobby (2)

Location

Most popular landmarks

  • Royal Ontario Museum 346 m
  • University of Toronto 0.8 km
  • Art Gallery Of Ontario 1.7 km
  • Kensington Market 1.7 km
  • Toronto Eaton Centre 1.8 km
  • Nathan Phillips Square 1.9 km

Toronto travel guide

Learn about Toronto on KAYAK

Getting Around

Toronto Island 4.4 km
Toronto Pearson Intl 18.4 km
Toronto Union - Bus 1.5 km
Toronto Union Station 2.7 km

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Hotels Canada Ontario Toronto Windsor Arms Hotel