|""Other than that, great stay!""||(in 12 reviews)|
|"Great location Helpful friendly staff."||(in 247 reviews)|
|""Clean and comfortable rooms, kind staff.""||(in 237 reviews)|
|"No room service due to COVID."||(in 20 reviews)|
|"Worst nights sleep in any hotel ever"||(in 64 reviews)|
|"parking far too narrow and dangerous"||(in 111 reviews)|
|room was nice||in 643 reviews|
|view of the lake||in 637 reviews|
|great location||in 584 reviews|
|friendly staff||in 506 reviews|
|parking was expensive||in 272 reviews|
|beautiful hotel||in 258 reviews|
|great service||in 166 reviews|
|front desk||in 120 reviews|
|bed was comfortable||in 77 reviews|
|room service||in 60 reviews|
|north tower||in 51 reviews|
|per night||in 44 reviews|
|westin||in 31 reviews|
|cn tower||in 26 reviews|
|lake ontario||in 19 reviews|
|great stay||in 17 reviews|
The lobby was large and clean. It was also close to Queens Quay Streetcar Terminal.
My first room had no closet and a tiny tub, even though I was told I was getting a large walk in shower and not a tub. Then my second room (after being moved), which had a closet and a tub, did not have a working phone - BOTH phones didn't work! It's a good thing that we didn't have an emergency!
Amazing hospitality. Staff incredible friendly. Food was amazing.
My particular room had very noisy HVAC unit. No sleep..............
Good location and very nice facility. The rooms were quiet and very dark. Great for sleeping!
There is a perfume smell in the main lobby. It is not necessary. Also, the breakfast at the insight resturaunt is overpriced.
The decor and overall look of the establishment, the politeness and friendlyness of staff.
Booked the hotel with my debit card (i use my debit as a credit card everywhere else). I was not told until i got to the hotel that my debit would not work unless i put down a 300$ deposit down, ontop of my 460$ stay. As a result of this, i had less funds to be able to do what i wanted throughout my stay in toronto.
Really enjoyed my stay at the Westin. Right by the lake loved the view.
Had some construction going on (but never interrupted my sleep) decor was a little older.
Great location, room was a good size, bed was comfortable, staff was very friendly
Parking was $50
Great waterfront location
I love the view of Lake Ontario from the room and the close proximity to the Air Canada Centre and the Hockey Hall of Fame. Very cool to see many of the players in the lobby.
Check in was a little hectic because everyone was trying to check in early before the game.
Friendly & accommodating staff! Great views & location!
The view, the Heavenly Bed , and the friendly & accomodating staff!
The rooms are ( especially bathroom) showing some wear. But still comfortable & nice.
This was located on the waterfront with easy access to downtown. The room was comfortable with nice big screen TV (north tower has been renovated).
Bathroom was small relative the suite size. South tower is not renovated but has slightly better lake views.
Good place to stay
Close to central Toronto, nice view
Everything was expensive, the room, the room serve and the lobby bar
Sleepless night in Toronto
Customer Service Location
First impression- No soap - though housekeeping resolved issue quickly Constant noises Rm 2616. Difficult to have a restful night. Though I would give the place another chance. I believe my issues were just bad luck.
Just a stone's throw from Queens Quay Station, The Westin Harbour Castle Toronto provides a contemporary place to stay, close to Toronto's tourist attractions. It also offers outdoor tennis courts, an indoor pool and a Jacuzzi.
This modern hotel provides family facilities, such as a kids club, a playground and babysitting/child services. Those staying at the property have access to express check-in/check-out, around the clock reception and a meeting room. Recreational facilities at the hotel include massage services, a hair salon and a sauna.
Each elegant room at The Westin Harbour Castle Toronto has its own private bathroom with complimentary toiletries. They all have a spa bath, a refrigerator and a mini bar.
The Westin Harbour Castle Toronto's in-house eatery provides a hassle-free option for guests preferring to dine in. Each evening, guests are able to enjoy a drink in the lounge bar.
For those wishing to dine out during their stay at the hotel, there are a selection of restaurants situated nearby. Hockey Hall of Fame, Toronto-Dominion Centre and CN Tower are a brief walk away.
based on 2,817 reviews
Policies vary by room type and provider.
Guests with existing The Westin Harbour Castle, Toronto reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by 30 June 2020. For guests making new reservations at The Westin Harbour Castle, Toronto for any future arrival date, including reservations with pre-paid rates, between today and 30 June 2020, reservations may be changed or cancelled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
On top of its incredible location in downtown Toronto, the hotel has gained widespread reputation for exceptional service and facilities. Nominated as Ontario’s Leading Hotel on a number of occasions, guests simply can’t get enough. The downstairs ballroom and function area has been used to host plenty of high-profile events including the Genie Awards and international summits.
If you are a fan of embracing life in the metropolis, book a King City View and look out across bustling Toronto. Boasting amazing lines of sight to the CN Tower and neon-lit city skyline, you’ll feel on top of the world in one of these 300 square feet rooms. With the ability to add a rollaway bed for roughly C$ 30 (approximately $23), the expansive accommodation can be reserved for around C$ 283 (approximately $210) per night.
Your faithful companion will be greeted by a comfy sleeping bed as well as food and water bowls on a placemat when you arrive. Complimentary poo bags are provided, with a spacious lawn area at the rear of the hotel ideal for morning walks. Located just across the street from Harbour Square Park and Roundhouse Park, there are lots of opportunities to keep your pet active while away from home.
No trip to the hotel is complete without dining at Toulà, a breathtaking rooftop restaurant situated on the 38th floor. Serving traditional Italian cuisine with a contemporary flair, there is something to suit everyone’s palate. Rising high above nearby buildings, New York can even be spotted from the restaurant dining area on a clear day.
Catching an Uber from Toronto Pearson International Airport is a simple and quick transport option, with the drive taking about 35m and costing roughly C$ 45 (approximately $40). If you don’t have too much luggage, you can catch the UP Express train to Union Station and walk around 12m to the hotel. A one-way train ticket from the airport will cost roughly C$ $12.35 (approximately $9).
Drop in to the fitness center for a blood-pumping game of squash, or have a few swings of table tennis. You can also join in a number of free group fitness classes which include yoga, pilates and aqua aerobics.
The staffed business center provides the ideal place to catch up on some last-minute work. Featuring copying, faxing, printing and messaging services, you’ll be able to stay on top of everything while on the road. Postage facilities are also on hand, meaning you can have overnight delivery and pickup of mail organized during your stay at the hotel. (Prices checked 27/05/19).
The Westin Harbour Castle, Toronto is located at 1 Harbour Square in Downtown, 1.3 km from the centre of Toronto. Scotiabank Arena is the closest landmark to The Westin Harbour Castle, Toronto.
Check-in time is 15:00 and check-out time is 12:00 at The Westin Harbour Castle, Toronto.
No, The Westin Harbour Castle, Toronto does not offer free Wi-Fi.
Yes, The Westin Harbour Castle, Toronto offers free parking.
No, The Westin Harbour Castle, Toronto does not offer free airport shuttle service.
The Westin Harbour Castle, Toronto is 2.2 km from Toronto Island.
Yes, The Westin Harbour Castle, Toronto has a pool on-site.
The Westin Harbour Castle, Toronto has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.