Staff made the difference in this hotel.
Kwaz did a great job before we got there. Andrew did a great job checking us and checking us out. Housekeeping also did a good job keeping the room in order.
Toilet tank was wobbly so toilet seat would come crashing down unexpectedly.
Good location but a little dated
We liked the view of the river and Riverwalk and being downtown. Riverwalk is great for running, walking, and people watching. Room rate was a good value.
Hotel is a little out of date and neets renovations. Next time will probably stay closer to convetion center and Amalie Arena.
Sheraton Tampa pluses and minuses - Cleaning a big minus
Checking in was excellent. Jairo - at the front desk - did a superb job. Day manager on duty once really solved my problem in regards to charging my GPS - excellent customer service. Valet Parking people were superb in providing customer service - they really like what they are doing - no matter the time of the day.
Cleaning people forgot to refill restroom with toilet paper. One day beds were not made up, and forgot to refill in-room coffee maker with bags of coffee for next day.
Bathroom ceiling in bad shape
Fantastic view with snacks at all hours
The club level rooms with river view are gorgeous! Located in between two bridges that light up and right in the middle of River Walk, it is a great stay. The club lounge has breakfast in the morning (eggs, grits, bacon, sausage) and snacks throughout the day. Bottles of water and soda cans available too.
The staff was always very friendly, no matter who you dealt with. The hotel was clean, well staffed, efficient and quiet.
Mold was actually dripping from bathroom ceiling. Phones did not work. Vending machine on floor did not work. Was charged for valet twice. Great other than that...
Location to the river walk, and service of staff
I only stayed one night so I cant comment on all the facilities beds were comfortable
Valet only parking. Expensive
Easy Check in
Wouldn't give me the points as booked through kayak :( There night time Bell Staff was just loitering using the facebook on the computers in the Lobby. Not a very good look for the company. He seemed to not care about his job at all.
Experience the modern style, trip-enhancing amenities and ideal location of Sheraton Tampa Riverwalk Hotel. Set along Tampa's vibrant Riverwalk, our waterfront hotel allows guests to easily explore Tampa's thriving Water Street District or historic Ybor City neighborhoods. Ensure a restful night's sleep in our hotel's downtown accommodations, offering complimentary Wi-Fi, signature beds and modern amenities. Many rooms and suites also offer breathtaking views of the Hillsborough River, and we offer pet-friendly accommodations. Whether you're visiting for business, pleasure or both, our hotel is a short walk from the Tampa Convention Center and minutes from Amalie Arena, Raymond James Stadium and top downtown attractions. After exploring Tampa, workout in our 24-hour gym, relax by our sparkling outdoor pool, or enjoy New American cuisine at Rivers Edge, our hotel's signature restaurant. With over 12,000 square feet of event space, our waterfront hotel is also the ideal setting for weddings and special event.
Based on 1,986 reviews
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