Staff made the difference in this hotel.
Kwaz did a great job before we got there. Andrew did a great job checking us and checking us out. Housekeeping also did a good job keeping the room in order.
Toilet tank was wobbly so toilet seat would come crashing down unexpectedly.
Good location but a little dated
We liked the view of the river and Riverwalk and being downtown. Riverwalk is great for running, walking, and people watching. Room rate was a good value.
Hotel is a little out of date and neets renovations. Next time will probably stay closer to convetion center and Amalie Arena.
Sheraton Tampa pluses and minuses - Cleaning a big minus
Checking in was excellent. Jairo - at the front desk - did a superb job. Day manager on duty once really solved my problem in regards to charging my GPS - excellent customer service. Valet Parking people were superb in providing customer service - they really like what they are doing - no matter the time of the day.
Cleaning people forgot to refill restroom with toilet paper. One day beds were not made up, and forgot to refill in-room coffee maker with bags of coffee for next day.
Bathroom ceiling in bad shape
Fantastic view with snacks at all hours
The club level rooms with river view are gorgeous! Located in between two bridges that light up and right in the middle of River Walk, it is a great stay. The club lounge has breakfast in the morning (eggs, grits, bacon, sausage) and snacks throughout the day. Bottles of water and soda cans available too.
The staff was always very friendly, no matter who you dealt with. The hotel was clean, well staffed, efficient and quiet.
Mold was actually dripping from bathroom ceiling. Phones did not work. Vending machine on floor did not work. Was charged for valet twice. Great other than that...
Location to the river walk, and service of staff
I only stayed one night so I cant comment on all the facilities beds were comfortable
Valet only parking. Expensive
Easy Check in
Wouldn't give me the points as booked through kayak :( There night time Bell Staff was just loitering using the facebook on the computers in the Lobby. Not a very good look for the company. He seemed to not care about his job at all.
Something new is better when shared. Experience the Sheraton Tampa Riverwalk Hotel. From our lobby and restaurant to our meeting spaces—you’ll feel a welcome unlike any other. Connect with the people who matter in our eight meeting rooms, salons, and a new ballroom, offering over 12,000 square feet of meeting space. Perfect for weddings, our hotel provides room for up to 1,000 people to toast, cheer, and share your day. After a full day spent with family, friends, and colleagues, settle in for a comfortable evening in our 277 guest rooms including 16 suites—you’ll rest easy between the crisp sheets and plush duvet of our Sheraton Signature Sleep Experience. Step out our doors and stroll down the banks of the Hillsborough River or wander downtown for an afternoon spent in the refreshing warmth of the Florida sun. Make a big splash at our riverfront outdoor pool, and bond with loved ones as you rollerblade along Tampa’s Bayshore Boulevard. Or catch up on a little you-time and spend an hour or two at Sheraton Fitness, open all day and night. Enjoy small-town comforts in a downtown setting at the Sheraton Tampa Riverwalk Hotel.
Based on 1,901 reviews
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