Breakfast was fantastic!! The staff was great!!!
The best part was access to the river walk.
No hot tub at the pool
The front desk treatment
I called to extend my room. The agent told me that there were no rooms available, but when I checked online at their website they still had open rooms. I'm still not sure why I was declined to extend my stay. Also, we were unable to lower the air below 68 degrees in our room, and the shower took at least 10 minutes to get hot. Needless to say I will not be back to this location.
The woman who checked us in didn't seem to know what she was doing, but tried acting like she did. She charged our card for $489. When I told her we booked the room for $299 she said, "whatever I have on my computer is what you booked it for". I had to go back later that evening to have someone else adjust it. He was very friendly and saw that it was their mistake within seconds.
great location, we went to the hockey game...couldn't have stayed closer!! it was perfect
pillows were awful, room near elevator very noisy all night long could hear elevators
Excellent pre-cruise hotel
Proximity to everything.
Very bad customer service. Reserved a room with king bed and got one with 2 full beds instead. I paid extra for the one king bed. Nothing they can do.
The Valet staff was professional and very good. The suite was a good size. There was a complimentary breakfast in the morning.
I was completely unimpressed with the hotel. The suite was clean but a hodgepodge of stuff. The furniture in the suite was to big, very hard and uncomfortable, it was like you where sitting on 2x4's. The layout of the furniture in the suite and the suite itself was not well thought out. It was like the pieces of furniture where left overs and just thrown in the suite. The work table was severely lopsided and wobbly, the internet wire was broken. The shower curtain was installed so poorly that it actually hung on you as you took a shower and kept sliding open as it was not level at all. I stayed in this hotel expecting a room with some kind of semi nice water view, which only existed via a not very practical side window in the bedroom. The suite was not comfortable in any way.
Excellent location and friendly staff. Well maintained facility and very nice rooms. Embassy Suites offers good value for our money and we recommend them highly. This hotel has great views of the channel and river. The river walk was super and lots of entertainment and good restaurants nearby.
Only issue was a peculiar rumbling noise when we showered. Seemed like the hot water heater/ plumbing was struggling although we had no problem.
Welcome to our downtown Tampa, Florida Hotel. The Embassy Suites Tampa - Downtown Convention Center hotel is a proud member of the Hilton Hotels Family with a fantastic location close to St. Pete/Clearwater beaches and a great destination for your Tampa Hotel Summer Vacation Packages and Specials. We are directly connected to the Tampa Convention Center, close by Busch Gardens and one of the first Tampa hotels to be included in the Florida GREEN Lodging Program. Tampa Meetings and Events as well as Weddings in Tampa are just a part of the many services we offer our guests. Our Tampa hotel is directly connected to the Tampa Convention Center with our sky bridge. If you are hosting a smaller meeting, why not book it yourself with Hilton's e-Events. You can book up to 25 suites, meeting space and private boardrooms right from your home or office. Food and beverage, audio/visual and other meeting needs can also be booked thru this channel. Downtown Tampa Florida and other area points of interest.St. Pete Times Forum, St. Pete/Clearwater Beaches, The Florida Aquarium, Lowery Park Zoo, The Port of Tampa for your Cruise departures, Tampa Museum of Science & Industry, Tampa Museum of Art. Walk out our Tampa hotel front doors and you'll see the TECO Trolley Line Hub. This is a fun and economical mode of transportation in and around downtown Tampa as well as to Ybor City. You'll experience all the sites in and around the downtown Tampa area as well Ybor City, where you'll find more shopping, dining, movies theaters and an exciting nightlife scene. Click here for more Tampa transportation information. More must see "things to Do" in Tampa.Busch Gardens Theme Park, Adventure Island at Busch Gardens, Tampa Golf Courses, Channelside! For "things to do" in Downtown Tampa's shopping and entertainment district. Tampa Bay Bucs (Tampa's own NFL team!), Tampa Bay Lightning (Tampa's own NHL team!), Tampa Bay Rays (Tampa's MLB team!) Embassy Suites Tampa - Downtown Convention Center - "Everything for a reason"
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