Toilet didn’t flush… I got it to flush and it was clogged. Room and common areas not clean, holes in the wall of bathroom, towel holder missing. Not worth the money. Chose it because of the Hilton name but didn’t look like it.
3 stars
DoubleTree by Hilton Hotel Tampa Airport - Westshore
Provider
Provider for DoubleTree by Hilton Hotel Tampa Airport - Westshore
Provider for DoubleTree by Hilton Hotel Tampa Airport - Westshore
Provider for DoubleTree by Hilton Hotel Tampa Airport - Westshore
Photos of DoubleTree by Hilton Hotel Tampa Airport - Westshore
Overview
Located in Tampa, DoubleTree by Hilton Hotel Tampa Airport-Westshore is an easy drive from The University of Tampa and Busch Gardens Tampa. It provides a fitness centre, as well as an outdoor pool, a free shuttle service and a Jacuzzi.
The hotel has 489 rooms and has been recently refurbished. Convenient services include an express check-in/check-out feature and a luggage storage area.
This hotel provides rooms with an en suite bathroom, air conditioning and a TV. Hot drinks can be made with the provided tea and coffee supplies.
In-house dining options include Bistro Italia, which is a convenient spot to enjoy a meal. Guests are able to follow a range of sports on the big screen in the sports bar. At Players Sports Pub, an extensive menu of beverages and snacks can be enjoyed.
Tampa International Airport is a 10-minute drive from DoubleTree by Hilton Hotel Tampa Airport-Westshore. Westshore Plaza is a brief walk away.
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Amenities at DoubleTree by Hilton Hotel Tampa Airport - Westshore
- Fitness centre
- Restaurant
- Free Wi-Fi
- Business centre
- Cable or satellite TV
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
- Hairdryer
- Express check-out
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Designated smoking area
Services and conveniences
- ATM on-site
- Business centre
- Express check-out
- Meeting/Banquet facilities
- 24-hour front desk
Basics
- Free Wi-Fi
- Free Internet
- Air-conditioned
Parking and transportation
- Parking
- Parking (surcharge)
Media and entertainment
- Cable or satellite TV
Bathroom
- Hairdryer
Dining
- Restaurant
General
- Storage available
Health and safety
- Safe
Fitness
- Fitness centre
Pool
- Pool
Reviews of DoubleTree by Hilton Hotel Tampa Airport - Westshore
6.8
Okay
1166 verified ratings
Wonderful
415
Very good
129
Good
148
Okay
99
Fair
111
Mediocre
84
Poor
180
Summary of reviews
Guests say
Guests have noted that the hotel's location is its best feature, being conveniently close to the airport, restaurants, and malls. However, cleanliness is a significant issue, with numerous complaints about dirty rooms and unkempt common areas. The room size is generally appreciated, along with the comfort of the beds. Service received mixed reviews, with several guests noting unhelpful staff, particularly at night. While some amenities are enjoyed, such as the hotel bar and 24-hour shuttle service, others, like the lack of complimentary breakfast and issues with outdated facilities, have left visitors feeling dissatisfied.AI-generated from customer reviews
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6.9 out of 10
461 reviews
7 out of 10
436 reviews
7.6 out of 10
10 reviews
6.7 out of 10
11 reviews
All reviews
Cons (-) We had thee immediate issues at check-in. The price was not as quoted by the Internet nor when we called the facility. The explanation was “they should have told you”. When we pushed, we were told it was a security deposit for incidentals. (New one for me). 2nd, we saw 8 signs to not forget to get our warm cookie. They were out of cookies and would have more after the established check out time. (...
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Pros (+) early check-in
Cons (-) design was chaotic and confusing, no breakfast
Pros (+) It was a nice facility. Staff were friendly. Pool was nice.
Cons (-) Staff were very poorly trained, almost every step of the way things were done poorly or incorrectly. They didn't have my reservation which was made through this booking agency so we were told we'd have to find another hotel with out kids. No apology. Staff were leaving with piles of hotel cookies for themselves as we just sat there with no place to stay for the night. The hotel blamed the booking ...
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Pros (+) Everything was very clean, beds were very comfortable. Staff was friendly and helpful. We requested a pack n playfoe our room for our baby, which was promptly delivered. The bar/restaurant downstairs is HAPPENING and very loud, but seemed family friendly enough.
Cons (-) Balconies on our rooms were nice, but faced a wall. Noisy high traffic area, but if you're looking to stay close to the airport it's totally fine. Rooms are on the small side, so was a bit tough with a young child in tow.
Pros (+) Staff there was extremely helpful and friendly. Even with a booking error on my end, they were right there helping me resolve it and getting us to our room as fast as possible. Definitely recommend staying here and will the next time I'm in town for work or leisure.
Pros (+) Location and available transportation to airport
Cons (-) Stayed at this hotel due to early international flight out the next morning was assigned a room as close to the interstate highway as possible. Needless to say we didn't sleep all night. We were told the hotel was only at 70% occupancy so don't understand why we were given such s terrible room other than booking with Kyak rather than Hilton direct.
Pros (+) The staff member (Marcell) was the most professional hotel staff, very nice and we felt so welcomed thanks to Him!! The room was okay, clean and was nice to go on a quick trip. The price was perfect!!
Cons (-) right by freeway, no mention of that anywhere. VERY LOUD FREEWAY. they gave us earplugs ... its just kindle a crappy chain hotel. yuk.
Pros (+) Staff were kind and attentive. Gym had all the basic equipment that I use to have a decent sweat. Rooms were updated finely. They had plenty of.good choices for meals. And a refreshing water fruit fusion stand at the front entrance.
Cons (-) It was clear, that the hotel was being renovated and maintenance were scattered throughout the hotel. It seemed old in some parts with bad wallpaper . My room area where l stayed, very 80s. But surprisingly, the inside of my room was updated. The balcony was gross.
Location
4500 West Cypress Street, Tampa, FL 33607
What's nearby
- Cigar City Brewing Company1.4 km
- George M. Steinbrenner Field3.5 km
- Henry B. Plant Museum5.6 km
- Tampa Museum of Art5.8 km
- Glazer Children's Museum5.8 km
- Tampa Theater6.1 km
- Tampa Riverwalk6.2 km
- Tampa Bay History Center7.1 km
- Bayshore Boulevard7.2 km
- Florida Aquarium7.5 km
- Lowry Park Zoo8.5 km
- Ybor City8.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at DoubleTree by Hilton Hotel Tampa Airport - Westshore
Price per night. Prices are not fixed and may vary with time.
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Value for money | 6.5 |
|---|---|
Distance to city centre | 6.3 km |
Nearest airport | Tampa |
Distance to airport | 2.9 km |