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|Value for money||8.9|
|Distance to city centre||0.3 km|
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Great great great. I am very satistafy with service and all about this place. Recommendation
The location was very good, close to all the and hings one needs in St. Vlas. The room itself had a large balcony with a table and chairs enough for four people to sit there. The room was spacious and so was the bathroom with its nice colours. There was a fridge in the room that was working properly.
The lady at the reception desk wasn't particularly hospitable and insisted tgey get the money first, prior to giving me tge keys to the room. When we entered the room the cable tv and wasn't working properly so I went to the reception desk but there was nobody there and had to call them over the telephone. A guy from the hotel came to the room maybe ten minutes later and installed a new cable tv receiver but imagine my surprise when I saw the small label on the device suddesting it was taken from another room. Nonetheless, it worked properly until the last day which was when it was the biggest flop I've ever seen a hotel making. On the morning of our last day we went down for breakfast at 9.45 and there was nothing there. They have taken everything away before the breakfast time was officially over. Not that it was a breakfast to remember for the quality of products was very very poor and it was the same things day after day. I had the feeling they had spent no more than BGN 15 for the breakfast products for all that hotel guests. Maybe ine would think that was a big disappointment but guess what - when we went up to the room we were welcomed by a non-working cable tv because it was shut down from the main plug or maybe they hadn't paid for it for the last days. In addition to that, the Wi-Fi was down too and I even saw a maintenance guy dismantling the Wi-Fi router. On top of that by 10.45 there was no hot water in the hotel. Why should one bother ensuring hot water to their own hotel's guests?!? The bed mattress had such a low quality and was broken. One can feel all tge mattress' springs with every small part of their body. Even though there is officially a private parking at the property, I wouldn't rely on that because it is only enough for about 8 cars. Frankly speaking, I don't think I've had a more disappointing hotel service in my life so far.
Nice place, tasty breakfast.
The room was not so clean. The towels were not changed in three days :(
We had a very pleasant stay at Serenity Hotel, the value for money is excelent, almost amazing. The hotel was very clean, new built, 3 * plus, with marble , with expensive furniture, nice equipet. I totally recommand this hotel.
The staff can't comunicate in english. They don't know even basic english. The parking area is very small and we was blocked by other cars.
Only 300 metres away from the beach, this newly opened family hotel offers a heated pool and air-conditioned rooms with balcony. All rooms at the Serenity Hotel have a mini fridge, while some feature a TV and cable channels. The small and cosy restaurant serves traditional Bulgarian and Mediterranean dishes, as well as Bulgarian and international wines, indoors and in an outdoor garden. Serenity Hotel is located in the famous summer resort of St. Vlas, which offers a unique combination of vast beaches on the Black Sea and the Stara Planina mountain in the background.
based on 24 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Serenity Hotel
Where is Serenity Hotel located?
Serenity Hotel is located at Delfin Str., 0.3 km from the centre of Sveti Vlas.
When is check-in time and check-out time at Serenity Hotel?
Check-in time is 14:00 and check-out time is 11:30 at Serenity Hotel.
Does Serenity Hotel offer free Wi-Fi?
Yes, Serenity Hotel offers free Wi-Fi.
Does Serenity Hotel offer free parking?
Yes, Serenity Hotel offers free parking.
Does Serenity Hotel offer free airport shuttle service?
No, Serenity Hotel does not offer free airport shuttle service.
How far is Serenity Hotel from the airport?
Serenity Hotel is 25.1 km from Bourgas. Serenity Hotel is 58.2 km from Varna.
Can you bring pets to Serenity Hotel?
Yes, Serenity Hotel is a pet-friendly hotel.
Does Serenity Hotel have a pool?
Yes, Serenity Hotel has a pool on-site.