South Kuta hotels in Benoa

Pros: Loved the villa lobby and the service

Cons: Not many restaurant options. Only one restaurant outside which wasn’t that nice. Other restaurants feel like you eating in the mall..

Pros: Just utterly outstanding all around. Excellent quality of all services, installations, cleanliness, maintenance and dining. Beautiful setting with an almost private beach, and many exotic swimming pools.

Pros: The staff were nice and friendly, if not a bit invasive with many questions that made it hard to relax sometimes. The lobby area was very nice with lush sofas and lots of restaurants.

Cons: room, breakfast buffet, money deposit... Before Mulia we stayed at Kempinski Apuna hotel and so could compare two 5 star hotels. I had always heard good reviews about the breakfast buffet in Mulia and we decided to try. First, we booked our room at Mulia via booking.com 6-7 hours prior to check-in. When we arrived at the hotel the receptionist was very surprised, they didn’t expect us at all, despite having made made a full payment and reservation online. So we then wasted about 30 minutes of our time at the lobby while they dealt with it. They didn’t offer water/coffee/tea while we were waiting. Secondly we had to pay 2 million deposit, even though in Kempinski it was optional. They charged us in dollars, not in rupees as they stated, and we lost some money due to currency conversion. Also no one told us that the deposit would not be transferred back until 2 weeks after the end of our stay. Breakfast buffet stations were pretty stock standard and poor variety. They have a huge banquet room but they open it only for lunch, so there were just few pastries. There were not enough condiments in the room and just one package of coffee. The towels and robe were dirty, the room was moist and with a slippery floor, and we couldn’t change the AC temperature.

Pros: It was marvalous as we experienced with The Mulia Bali second time. We stayed exactly three years ago and this time we stayedin three different locations (Ubud, Uluwatu and Nusa Dua) to have an idea about different facilities, and the result ::: The Mulia is the best amongst them far distance by all means, staff, facility, service, quality, breakfast&dinner, etc etc...

Cons: None

Pros: The pools were inviting The food was excellent

Cons: No complaints

Pros: super good linen of bed set, towel, bath robe (but we are not allowed to wear it outside the room

Cons: improve the hospitality and kindness of staff & security guard, too many rules & security guard for the guest that impact to unpleasant stay, room wifi was too slow.

Pros: Amazing restaurants, amazing food, amazing views, great pools , comfortable bed great space room.

Cons: We stayed 2 different hotels before where the staff were SO nice & always smiling. Most at Mulia were lovely, some at the ocean pool bar not that friendly..

Pros: Went for our honeymoon and hands down it’s the best resort we’ve both stayed at. Absolutely amazing. Nothing is too much trouble for the staff.

Pros: Great location, secure area, close to shops restaurants etc., clean rooms, great pools, gorgeous beach great for snorkeling, excellent spa.

Cons: Concierge had limited contacts/knowledge of activities in the area, particularly dive companies to contact for bookings. Expensive compared to the rest of the island. Restaurants overpriced, especially the drinks. Beach is nice but they allow people to come up to you and try to sell you trinkets, which is fine but many of them are very persistent/pushy and it isn't conducive to a relaxing beach experience. There was construction going on when we were there (March 2015), and the noise detracted from our spa experience.

Pros: Brilliant Bali hotel. Great location, service and resort layout, peaceful!

Cons: Bed was very hard and pillows difficult to move around. Did not sleep well, was the only thing in the entire resort that wasn't great.

Pros: The pools

Pros: Food excellent with plenty of choice.

Cons: Price of wine and drinks very high.

Pros: Staff is excellent

Pros: Access to beaches and swimming pool. The room is a bit outdated. Staff are nice.

Cons: The room is outdated. Not enough lights in the riom at night time. Hardly see when packing luggages at night time.

Pros: They have old building they but me in the old. And I took to the s.f then he moved me to the new First and last time for me to stay there

Cons: The sound proofing in the rooms was very poor. Each time someone walked by our room, we could hear every footstep and every conversation. At 7am in the morning we were woken up rudely by the sound of a cart being pushed outside. We requested for a room change and were provided one in a more quiet wing of the resort, but if guests walked by, their voices and footsteps could still be heard. The resort had very poor value for money. We ordered a pizza for room service and were told that we had to either pay an extra 65000 rupiah for the delivery to the room, or go to the restaurant to pick it up ourselves. The daybeds on the beach that are owned by the resort come with a usage charge of 150,000 rupiah. All the hotel's restaurants were also generally very pricey, even by Bali's standards. 65,000 rupiah coconuts, anyone? Finally, the entire resort felt dated and clearly in need of a facelift.

Pros: Excellent service and staff. Beautiful property

Cons: Rooms Need Renovation

Pros: It’s right on the beach and have access to many other property which is good to walk around.

Cons: Towel and bedsheet are not so clean. There r some smell on the towel.

Pros: Feel relax and comfortable

Cons: SPA is always full

Pros: Great location, close to the Bali Collection. Clean room and clean badroom, friendly and helpful staff. Comfortable beds and great air condition

Cons: Guest parking area was swampy/muddy when rainy day...

Pros: overall wonderful

Cons: AC did not work properly. couldnt sleep. next day got room changed.

Pros: I liked the location ...food and service

Cons: Room had cockroaches and shower was broken and to low

Pros: I like everything, thank you!

Pros: Loved everything about this resort. It was amazing. The staff were all amazing. Decorated our room with rose petals, for our anniversary.

Pros: - traditional balinese arhitecture of the hotel - varied breakfast with a lot of options and different cuisine - Facilities in the resort - Nice infinity pool and surroundings

Cons: - old furniture and finishes - not so many things to do around the resort, because the area is a complex of resorts - resort restaurants prices quite big

Pros: It was a great value , great breakfast, gotta keep AC on, and the shower always had hot water

Pros: Everything perfect! The staff, the location, the food. Ayodya Palace is worth booking! I would recommend and definitely comeback!

Pros: The beach, overall resort is great

Pros: Spacious resort. Very friendly staff. Great breakfast

Cons: The rooms need upgrading. They seem a little tired.

Pros: Staff are very helpful and friendly. Room was well presented and clean. Bathrooms were big clean. Beach was amazing. I lived on the bean bags under the umbrella. So nice there.

Cons: Buying beers from the bars were never cold. However, that's everywhere in Nusa Dua, not just this resort. Rooms

Pros: Staff was good

Cons: Some rooms need a serious mold removal

Pros: The gardens, grounds and architecture were stunning and spectacular.

Cons: The buffet dinner by the beach was very low quality despite being quite pricey. The service was also substandard and insincere; we were left to find the room ourselves after check in, there was no offer to make dinner reservations or to introduce the hotel's facilities, the beach activity desk was unoccupied and when we found the responsible person walking around, we got a sales pitch), we received our $16.50 mojito's minus the rum (they got replaced but without a sincere apology). Overall it seems the success of the hotel is based on the amazing architecture and setting, certainly not it's soft touches. It was not holiday ruining stuff, as we had a good time, but we did leave disappointed.

Pros: Outstanding property with one of the best gardens I’ve ever seen in a hotel. It’s a superbly designed hotel with outstanding staff. It’s my second time that I’ve stayed there and it was brilliant, we had the room with the plunge pool which is one of the main reasons that we pick the Sofitel. We’ve tried the brunch they had which was great, also the restaurant Cucina was brilliant for dinner. The Wagyu sirloin was delicious so was the rib eye.

Cons: We had a couple of issues with the bathroom, the toilets were blocked a couple of times and that wasn’t convenient as they couldn’t flush. The sink also had some issues as you can hear the water dripping after using it was and that wasn’t a great noise. We made the staff aware of this feedback and they were taking actions on it. Also we couldn’t really swim in the beach there as it didn’t look that great for swimming. Finally, in terms of value I think that was an expensive choice compared to other hotels but it’s a choice we were ok with.

Pros: Sofitel team how they dealt with our complaints regarding the noise. They were professional

Cons: There was a party till 1:00am and Can not sleep due to the vibration

Pros: Amazing- location, pool, staff!

Pros: Swimming pool was good

Cons: The room booked was a king room, however the provided bed was a connected twin beds which were not comfortable in the middle. Therefore it is not recommended for couples if they expect to sleep close from each other’s.

Pros: Everything was perfect staff very friendly facilities very clean and location perfect

Cons: The food and drinks were too expensive