Nusa Dua Retreat

The rooms were nice, large & spacious.

The location isn't the best. My partner and I stayed here for the convenience of a wedding at Pandawa Estate. It was a disaster. We were scheduled to stay for 4 nights We were the only couple in the whole complex (I think there is about 30-40 villas within the complex) which made it feel eerie from the beginnning. The first morning we walked down to the restaurant for breakfast at 9.30am. There was no one or food in the restaurant. We walked to reception to ask what was happening and there was no food, there excuse was that it was a la carte menu for the morning and that they will make it to order. We went back to the restaurant whilst reception scrambled to ring someone to go to the restaurant - we sat in the restaurant for a further 10 minutes, no one showed up so we decided to leave. The second day our toilet didn't flush for 3 hours - there was no water available. We went to the wedding and arranged for the plumber to fix the toilet. After we got home from the wedding, there was no water to either the shower or toilet. The next morning, we checked out and requested for our money back on the next two evenings. The staff was co-operative and apologetic but I would not recommend to stay here to anyone.