Prices are in New Zealand Dollars.

Mandarin Orchard Singapore

333 Orchard Road, Singapore 238867, Singapore
+65 6737 4411

Cheapest
rate per night

8.4

Excellent
based on 4,379 reviews
Mandarin Orchard Singapore - Singapore, Singapore
Fri 5/3
-
Sat 6/3
Compare vs KAYAK |

Provider Nightly total
Hotels.com $154
ebookers.com $157
Expedia $157
Hotels.com
ebookers.com
Expedia

Good to know

Value for money

7.8

Distance to city centre

1.2 km

Location rating

9.4

Nearest airport

Singapore Changi

Distance to airport

18.1 km

Rooms

Fri 5/3
Sat 6/3

King rooms

$346+

Bed type
Provider
Total stay + taxes & fees
Unknown
$346

Deluxe rooms

$203+

Bed type
Provider
Total stay + taxes & fees
Unknown
$203
Unknown
$216
Unknown
$222
Unknown
$224
Unknown
$238
Unknown
$247
Unknown
$250
Unknown
$367
Unknown
$444

Reviews

Pros

Cons

Traveller rating

921
449
119
19
3

Time of year

Traveller type

Show reviews that mention

+
  • Mediocre
    Dec 2019
    3.4

    The location was excellent, in the heart of Orchard. And two staff -- Mr Suhaimi at the 5th Floor Reception and the older doorman -- were exceedingly polite and gracious. The staff at Chetterbox were also polite and prompt.

    1. Badly-managed ground floor reception and registration. We arrived at the ground floor lobby and lined up with a number of other people. Only to be told by the young executive who finally served us -- rudely & impatiently -- that this registration counter was only for corporate bookings and we should go up to the 5th floor for all other bookings. If you intend to segregate and discriminate bookings, then perhaps some clear signage and wayfinding would help? Perhaps recognising that he had been rather rude, the young man then said he would register us anyway. He couldn't find our booking, asked to see the confirmation email, and then couldn't seem to wait the one minute it took me to call it up on my phone. 2. Poor manners at the 5th floor reception We came back at 1.30 pm and went straight up to the 5th floor reception, as instructed, to collect our keys. Chaos as there were many waiting to check-in. I lined up at what I thought was the concierge counter to ask what I needed to do if I was simply looking to collect keys rather than do a full check-in, and was barked at by another impatient man at the [unlabelled] counter to the side of me. Thank goodness for an older gentleman, Mr Suhaimi, who stepped forward to answer my simple question, promptly issued the keys, and assured us that our bags would be in our room, which it was. Kudos to Mr Suhaimi for being so well-mannered in a sea of rude Mandarin employees. 3. Went to our room. The shower cubicle had ugly black electrical tape all around the bottom, presumably to stop some sort of leak. Cheap toiletries. Old, tired fittings that haven't been updated since the late 1990s. Flat, overused pillows. 4. Breakfast the next morning at Chatterbox was dismal. Overcooked noodles, cheap butter, tasteless eggs. And a very small selection of food items that couldn't be called a buffet. 5. Rude service again at check-out, even though we had nothing to pay for and it was a straightforward sign-out. Doesn't anyone ever smile at this hotel? All in all, not worth the price, and certainly not worth our patronage. Don't bother with the Mandarin Orchard, it's way past its prime. There are many other hotels in SG that welcome you with a smile, maintain a good environment and charge you far less.

  • Excellent
    Jul 2019
    10.0

    location and friendly staff

    dual queen size beds would be ideal.

  • Okay
    Apr 2017
    5.7

    Terrible hotel and Service

    Almost 1 hour to check in and no apologies. The bathroom door accidently locked and took 40 minutes to send someone. Also when we went for breakfast my partner was told no slippers permitted. As a lifetime platinum member of Starwood I would suggest management needs a complete overhaul of staff and learn common courtesy. All in all I would never refer anyone to this or any Mandarin property.

  • Okay
    Mar 2014
    5.0

    Location

    Everything else. Too pricey for what it is. Rooms feels and look old. 3stars most in my book.

  • Good
    Dec 2010
    6.7

    The complimentary upgrade and the breakfast buffet. The room is spacious and the bed is quite big

    Some guests did not adhere to the non smoking rules and it is really quite uncomfortable but overall is a comfortable stay for us.

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About

Overview

This contemporary hotel is situated within a 10-minute walk of Orchard MRT Station. It offers complimentary Wi-Fi, a fitness centre and a swimming pool, and is within walking distance of Orchard Road.

Guests are able to exercise in the well-equipped gym or have a game of tennis at Mandarin Orchard Singapore's outdoor tennis courts. There is also free private parking on site for guests travelling with a car. A helpful tour desk is on hand and Somerset MRT Station is within walking distance, making it easy for guests to discover the local area.

Equipped to ensure a comfortable stay, rooms at Hotel Mandarin Orchard Singapore have slippers, a mini bar and a flat-screen TV. All are air conditioned and feature a laptop safe, an in-room safe and an alarm clock.

Guests of Mandarin Meritus can dine at the award-winning restaurant or start the evening with a drink at the chic bar. Room service is available any time of the day, and a large variety of eateries can also be found close by. Afternoon tea is served in the hotel's cosy café.

Mandarin Meritus Hotel is close to the area's sightseeing attractions, nightlife and shops, and Plaza Singapura Mall is within walking distance. ION Orchard, TripleOne Somerset and The Orchard Residences are also within a 10-minute walk.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

based on 4,379 reviews

8.6

Cleanliness

8.6

Comfort

7.6

Facilities

7.8

Food

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

ATM on-site
Babysitting or child care
Electric kettle
Business centre
Wake-up service
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Feather pillow
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Shops (on site)
Photocopier service
Room service
Smoke alarms
Contactless check-in/check-out
Tour desk
Hypoallergenic pillow
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Hot tub
Interconnected room(s) available
Outdoor pool
Key access
Key card access
CCTV in common areas
CCTV outside property
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Trouser press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Pets not allowed
Free parking
Pool towels
Staff follow all safety protocols as directed by local authorities
Disinfection of high-touch surfaces
Coffee shop
Bathrobe
Private bathroom
24-hour front desk
Designated smoking area
Storage available
Private parking
Shuttle service (additional charge)
Conference rooms
Wedding services
Free Wi-Fi
Radio
Ticket service
Outdoor tennis
Non-smoking rooms available
Terrace/Patio
Disabled access
Beach towels
Linens
Towels
Safety deposit box
Seating area
Lift
Shampoo
Shower
Shower cap
Accessible by lift
Adapter
Slippers
First-aid kit
Additional bathroom
Socket near the bed
Additional toilet
Alarm clock
Bathtub
Soundproofing
Body soap
Bottle of water
Telephone
Carpeted
Toilet
Toilet paper
Safe
Toothbrush
City view
Cleaning products
Dustbins
TV
Upper floors accessible by lift
Conditioner
Valet parking
Desk
Shopping
Dining area
Dining table
Wardrobe or closet

FAQs when booking at Mandarin Orchard Singapore

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Does Mandarin Orchard Singapore offer free Wi-Fi?

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Does Mandarin Orchard Singapore have a pool?

Photos

Mandarin Orchard Singapore - Singapore - Building
All photos (35)
Mandarin Orchard Singapore - Singapore - Building
Building (3)
Mandarin Orchard Singapore - Singapore - Bedroom
Bedroom (16)
Mandarin Orchard Singapore - Singapore - Pool
Pool (1)
Mandarin Orchard Singapore - Singapore - Living room
Living room (2)

Location

Most popular landmarks

  • Orchard Road 0.4 km
  • Fort Canning Park 1.5 km
  • National Museum of Singapore 1.5 km
  • Clarke Quay 1.7 km
  • Sri Veeramakaliamman Temple 1.9 km
  • Chinatown 2.3 km

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