Regency Plaza Aqua Park And Spa Resort

There was nothing to like

I swear that this was the worst vacation i ever had.. from the beginning of my stay, they took more than two hours for checking me in because of breaking down of VISA machine..then when i go to have lunch meal i found that no varieties in food , although the quality of the food was more than poor in all meals..i spent there 4 days and there was a very very bad meals and repeated menu every day .. then when i try to have a break in my second day and i took shower , i surprised that there was no towels in the bathroom and when i called the reception they told me that all towels in the dry clean...Regency was the first hotel i visit which has no animation team..there was no activities on pool or on beach in a very boring atmosphere..and about the staff i would like to say that I didn’t see any professional person there..starting from the reception men who spoke in impolite way with guests to the bar men who didn’t know who to deal with serving drinks to guests..Finally i want to advise everyone in the world if u want to visit sharm el sheikh don’t try ever to check in Regency aqua plaza

The room is big. The kids' pool is nice with some toys

The reception staff were awful. In the first night, I requested extra bed and they promised to help but no response. I called again after an hour and they again promised to follow up but then fallen asleep. In other occasion, they said underestimating words about me thinking I don't understand their language. In contrast, restaurant staff were helpful especially Ibrahim who was always smiling and helping. Another major issue is the limited timing of the aqua and they don't operate them all but one by one. The beach is not sandy.