Melbourne-Ardenlea Hotel

Hotel is very tired and although it is cheap ,bathrooms were showing signs if mould . Carpets had been taken up and there was litter in corridor and carpet grips were there. We asked for heatin on but it was not working and in one room there was no radiator. I t smelt damp and there was cobwebs. No light bulbs in sidelights.

Nothing apart from the day that we left!

The room was dirty, there was slime all around the taps and in the shower, the beds were uncomfortable, carpet was dirty. The bed was right next the window and the smell coming off the curtains when the window was open was vile! We left the accommodation 2 days early as it was not a pleasant place to stay. We were told by the staff on reception that they would have refunded us if we had booked direct and that we had to go through booking.com. 3 weeks later and they have refused the refund! Absolute waste of time. This place either needs a damn good refurb or closing down

It is nothing like their photo's. The breakfast room does not look clean, not a cloth on any table. The whole hotel is filthy dirty.

The whole hotel looked dirty, the cupboard door in our room was falling off, the shower curtain only had 3 hooks and was hanging off. There were stains on the carpet and dirty floor in bathroom. The bath panel was hanging off. The heater in our room did not work and it was cold. The wallpaper in the hall was torn, carpet cleaners and hoses were just left in passageways. In the night the water pipes made a horrific noise which lasted a few minutes but continued all night. Needless to say we got up early the next morning and left. I have so many photo's of the awful place to get a refund.

staff were great and had a good laugh with them

tired decor and basic breakfast but what do you expect for £ 17.50 a night each!