No internet. Poor breakfast
Close to airport
Staff does not speak english and could not answer basic questions
Like the fact that it was close to the airport to kill my 16 layover in shanghai
didn't even want to take a visit of the city because 99% percent of the Chinese does not know any English at all and very rude. Even with my hotel staff, only 1 out of the hotel crew understand english. And signage and display are all in chinese, it's not western friendly at all
Never spent the night in a noisier hotel room. The people 1 floor above partied til 4:30 am. Had some earplugs with me. Didn't help that much. Can't speak Chinese so couldnt even complain. Next time id definitely request a quiet room
Proximity to airport, cheap rates
I purchased 2 nights (prepaid) through hotels.com so that my wife could stay close to the PVG airport since I needed to leave 1 day ahead of her. After the first night they forced my wife to either pay for the second night again or leave... as she didn't have her laptop with her they actually had her sit at their computer in the lobby and book another night on expedia! Once my wife got in touch with me (I was in the air during this whole ordeal), I sent her the hotels.com booking confirmation showing that we had in fact already paid for 2 nights. When she showed this to the hotel management and asked them to refund the 3rd night, they told her that it wasn't their problem and that she would have to dispute the charge with expedia! I'm not sure if this was corruption or incompetence, but either way we're never staying at this hotel again.
With a stay at Shanghai Airlines Travel Hotel in Shanghai (Pudong), you'll be within a 15-minute drive of Shanghai Sanjia Port Coastal Tourist Areas and Sanjiagang Beach Park. Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is complimentary at scheduled times.
Based on 6,641 reviews
Value for money
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