Palacio Ayala Berganza

Quiet quant reasonably comfortable very 80's like going back in time .

Older people on reception not very helpful .younger people the opposite didn't like the fact that the hotel was booked in February and the total cost was taken out straight away 4 months before trip . The bathroom was old fashioned and in need off an upgrade .

The location was very convenient, easy walking access to everywhere but not right in the centre of town so we were able to sleep. The decor was a little dated but the space was good for our family of four. We opted to have breakfast at the hotel and it was a good combination of foods (there is also an awesome bakery near Plaza Mayor that opens early)

Good property security but with only one key it made it difficult for people to come and go at different times.

Beautiful and historical building! Big and beautiful room! Perfect location!

I had a feeling that the reception staff was either not very knowledgeable about the attractions in Segovia or wasn't willing to spend time recommending things. The sound isolation is indeed very poor in the building, but it is understandable since its pretty ancient (XV century).