Pool not heated, premises not clean
Hotel would be good for a business traveler on a budget. It’s close to I-95 and walking distance to a few chain restaurants. And many business travelers might not be as concerned with the amenities issues.
Specifically chose this hotel because it claimed to have a heated indoor swimming pool. It was filthy and ice cold. We notified management and basically nothing was done about it. But had that been the only maintenance issue, I would have offered a better rating. While the staff were nice, they are not empowered to make any decisions/take any action to provide quality customer service. Unless head managers want to work 24/7/365, they need to start enabling/encouraging autonomy. Overall, this was the least enjoyable stay I’ve had at a Marriott hotel in ages.
Liked hotel so much on my way north that I booked it on my return trip south. THat says it all.
some of the staff was very helpful. others acted like i was bothering them when i asked a question,
room was not as clean as clean as it could have been
Located in one of the South's most charming cities, SpringHill Suites by Marriott Savannah I-95 South is just 12 miles from Savannah's historic downtown area including Paula Deen's Lady and Sons Restaurant, beautiful City Market and River Street featuring local restaurants, shops, galleries and host to many local festivals. Our spacious suites, perfect for short or extended stays, offer many amenities including a pull-out sofa, microwave, refrigerator and large work area. Whether you're in Savannah for work or leisure, enjoy free local call service, high-speed wireless Internet access, HBO. Enjoy Access to all your favorite streaming sites Netflix, Hulu and much more. Start your day with our complimentary full hot Breakfast. Keep your fitness program on track by visiting our exercise center and heated indoor swimming pool. Our Southern hospitality makes your stay worthwhile.
Based on 465 reviews
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