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Distance to airport
|"Loved the penthouse suite was amazing."||(in 7 reviews)|
|"wonderfully helpful and friendly staff."||(in 10 reviews)|
|"Very helpful, friendly staff especially Jim."||(in 62 reviews)|
|"No available parking for guest."||(in 6 reviews)|
|"kitchen and cloth washing machine"||(in 2 reviews)|
|"I would suggest vending machines and or room service options."||(in 3 reviews)|
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When we got there, the elevator was not working. They sent us outside and around to another door and up a staircase to a locked door. We never got to our room, because we booked another hotel instead.
Value of stay
Staff under performed and did not meet my needs as a valued customer. The staff delayed me and were understaffed. Made me feel like I was unwanted in my stay.
Everything about this hotel spells class. They cater to their clientele with respect and prompt service.
This hotel was above and beyond the five stars!! The staff was very friendly rooms were extremely clean and it was very close to all of the restaurants and bars!
I'm VERY picky with beds so if there's anything negative to say I would say the beds could be a little more comfortable... Nothing to change the 5 stars I give this place!
Very spacious rooms. Friendly staff
Staff very friendly but many were young and not well trained yet
The Pavilion Grand Hotel offers a taste of Europe with the sophistication of downtown Saratoga Springs steps away. Built in 1819, the original Pavilion Hotel was one of Saratoga Springs most opulent hotels, and a favorite city getaway. The new Pavilion Grand Hotel reflects the history of its namesake as a gathering space, boutique oasis, and chic retreat rolled into one.Located just off the heart of Broadway, Saratogas famous central avenue, which was voted one of Americas Top 10 Main Streets. This small city with a big city feel is the backdrop to the ultimate urban experience, offering fine dining, a city convention center, historical sites, music venues, museums, and our world famous Mineral Springs. Our Saratoga Springs hotel stands out with curated, concierge service through every step of your stay with us. Each of our rooms reflects the hotels modern elegance, with every room boasting a completely unique design and layout. Ranging from 350 to 2,300 square feet, from Traditional King Bed Rooms to two-story Penthouse Lofts, our lodgings are truly. like no other.
based on 269 reviews
Value for money
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Most popular landmarks
- New York State Military Museum 65 m
- The Children's Museum at Saratoga 136 m
- Saratoga Springs City Center 221 m
- Saratoga Farmers Market 322 m
- Congress Park 0.5 km
- National Museum of Racing and Hall of Fame 1 km