The Ritz-Carlton Sanya Yalong Bay

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Guest accommodation is disinfected between stays
• All plates, cutlery, glasses and other tableware have been sanitised
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Enhanced cleaning
• Thermometers for guests provided by property
• Safe
• Cleaning products

Things to do

• Bicycle hire
• Fishing
• Board games/puzzles
• Game room
• Golf
• Canoeing
• Cycling
• Scuba diving
• Diving
• Snorkelling
• Bingo
• Evening entertainment
• Cooking classes
• Beauty salon
• Table tennis
• Water sport facilities (on site)
• Windsurfing
• Basketball court

General

• Executive lounge access
• Family rooms
• Garden view
• Hardwood or parquet floors
• Interconnected room(s) available
• Lockers
• Mountain view
• Pool view
• Storage available
• Sea view
• Seating area
• Slippers
• Sofa
• Soundproof rooms
• Soundproofing
• Telephone
• Carpeted
• Tile/marble floor

Services and conveniences

• ATM on-site
• Business centre
• Wake-up service
• Car hire
• Concierge service
• Currency exchange on-site
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key access
• Key card access
• Express check-out
• Private check-in/check-out
• 24-hour front desk
• Safety deposit box
• Bottle of water

Basics

• Internet
• Fan
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Body soap
• Dustbins
• Conditioner

Pool and spa

• Heated pool
• Hot tub
• Indoor pool
• Outdoor pool
• Pool towels
• Pool with a view
• Private pool
• Spa and wellness centre
• Massage
• Pool bar
• Sauna
• Water slide

Bathroom

• Hairdryer
• Bathrobe
• Private bathroom
• Shower
• Shower cap
• Additional toilet
• Bathtub
• Toilet
• Toilet paper
• Toothbrush
• Walk-in shower

Kitchen

• Wine glasses
• Electric kettle
• Kitchen
• Kitchenette
• Microwave
• Tea/coffee maker
• Kettle
• Refrigerator
• Coffee machine
• Dining area

Dining

• Grocery deliveries
• Fruits
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Minibar
• Snack bar
• Breakfast in the room
• Dining table

Family friendly

• Babysitting or child care
• Cribs available
• Child pool
• Kids meals
• Indoor play area
• Kids' club
• Kids' outdoor play equipment
• Playground
• Swimming pool toys

Accessibility and suitability

• No smoking
• Pets not allowed
• Designated smoking area
• Private entrance
• Disabled access
• Roll-in shower
• Lift
• Toilet with grab rails

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Radio
• Shared lounge/TV area
• TV
• Smartphone dock
• DVD player

Outdoor

• Outdoor dining area
• Outdoor furniture
• Private beach
• Garden
• Terrace/Patio
• Grill
• Balcony

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Trouser press
• Iron and ironing board
• Drying rack for clothing

Bedroom

• Extra-long beds (> 2 metres)
• Feather pillow
• Socket near the bed
• Alarm clock
• Cleaning products
• Wardrobe or closet

Parking and transportation

• Free parking
• Shuttle service (additional charge)
• Private parking
• EV charging station

Workspace

• Fax/photocopying
• Desk

Fitness

• Aerobics
• Fitness centre