The room was clean and large. Very comfortable. And tv in the bathroom was a nice touch
Gorgeous hotel in a great location of Santo Domingo. The rooms were beautiful and spacious and the staff/customer service was the best I have seen in a long time.
The two main negatives were the food and bathroom. They claim no one has ever had this issue before and they seemed pretty shocked at the situation so I will give them the benefit of the doubt, but the showers that we experienced did not drain. The first room they gave is the shower flooded the bathroom. They were kind enough to give us a new took but the next morning when we went to shower again the same thing happened. As for the breakfast. It was served cold as if they scraped the leftovers of a previous guests plate onto a new plate to serve it to us so that it wouldn't be thrown out.
Experience a one-of-a-kind stay at JW Marriott Hotel Santo Domingo, awarded Best Luxury City Hotel in the Americas by TripAdvisor's 2017 Traveler's Choice Awards. Our lavish escape is situated above BlueMall in the exclusive Piantini District, home to an array of cultural, shopping and entertainment attractions, and close to Colonial Zone, Basílica Catedral Santa María de la Encarnación and El Conde Street. Enjoy stunningly decorated rooms and suites, a state-of-the-art fitness center and an infinity pool with awe-inspiring city views. When hunger strikes, head to Winston Grill & Patio for an inventive menu filled with international flavors, or stop by Vertygo 101 Lounge & Bar, boasting unique glass flooring, for a tantalizing bite in a modern and stylish atmosphere. If you're organizing an event in Santo Domingo, our hotel features seven elegant venues with stunning views and catering service to inspire success. For a memorable visit, look no further than the award-winning JW Marriott Hotel Santo Domingo.
Based on 946 reviews
Value for money
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