Prices are in New Zealand Dollars.

Hs Hotsson Hotel Queretaro

Blvd Bernardo Quintana 8300, 76090 Santiago de Querétaro, Queretaro de Arteaga, Mexico
+52 442 404 9900

Cheapest
rate per night

9.0

Excellent
based on 336 reviews
Hs Hotsson Hotel Queretaro - Santiago de Querétaro, Queretaro de Arteaga, Mexico
Thu 3/12
-
Fri 4/12
Compare vs KAYAK |

Provider Nightly total
Snaptravel $89
Hotels.com $92
Expedia $92
Snaptravel
Hotels.com
Expedia

Good to know

Value for money

8.7

Distance to city centre

3.9 km

Location rating

8.8

Nearest airport

Santiago de Querétaro

Distance to airport

18.7 km

Rooms

Thu 3/12
Fri 4/12

Deluxe rooms

$92+

Bed type
Provider
Total stay + taxes & fees
Unknown
$92
Unknown
$92
Unknown
$105

Queen rooms

$99+

Bed type
Provider
Total stay + taxes & fees
Unknown
$99

Standard rooms

$89+

Bed type
Provider
Total stay + taxes & fees
Unknown
$89

Reviews

Traveller rating

23
11
0
2
0

Time of year

Traveller type

Show reviews that mention

+
  • Good
    Nov 2017
    7.7

    Not great value for money

    Great restaurant

    The rooms were too small, gym too basic, min bar had free beverages but I still had to pay for many water bottles because it was not restocked frequently enough. About 60% more expensive than Fiesta Inn Cento Sur but not worth it.

  • Excellent
    Feb 2016
    10.0

    Very nice, clean and modern hotel.

    Rooms are well equipped, modern and comfortable.

    The beds are a little bit too soft.

  • Good
    Jul 2015
    7.1

    Nice hotel, very modern with all the necessary ame

    I love the Hotel itself, it's very modern, very clean, bell services, front desk and the bartenders were all very kind and did their best to accommodate me during my 9 night stay. Room service was absolutely horrific, but they did manage to give me two complimentary orders for their shortcoming. However, the good stops there.

    I ordered room service everyday at least once a day and something always seemed to go wrong. Everything was right on the ticket, but the cooks seemed to not care about the quality of the food they produced. For example, I would order pancakes one day, and they would come with a side of fruit. The next day, I ordered pancakes again and they didn't come with fruit and were cold. In another instance, I ordered breakfast and asked for a smoothie which includes strawberries. They ran out of strawberries so instead of telling me that and asking me if I'd like to order something else, they bring me a completely different smoothie the doesn't include strawberries. Their reasoning is that they didn't have strawberries and they took initiative by providing an alternative. That left me speechless. But the worst of all from room service was one night when I placed an order. 30 minutes later, I called about my order and they told me to give them 10 minutes. After another hour passed I got impatient and went downstairs to complain. When I came back, my food was finally in my room and their explanation for the long wait was that they never received an order in their system. Now, housekeeping... Never in my life had I dealt with such terrible housekeeping. Everyday, I would hang the housekeeping sign on the door and call the front desk requesting housekeeping as I left my room to explore the city. When I would come back to the Hotel, I would come back to a dirty room that was never cleaned. I had to change rooms twice due to coming to a dirty room in the middle of the night. Then when my room would get cleaned, the same dirty wet towels I had used the day prior, would be rolled up and put up in the bathroom instead of being replaced by clean towels. Same thing applied with the sheets. Beds were made but sheets weren't changed. I had to call them to change my sheets and towels a couple times. This is a very nice hotel, but their housekeeping and room service are the worst I have ever dealt with. I would come back to this hotel, but not until their housekeeping and room service improves.

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About

Overview

HS HOTSSON Hotel Queretaro offers 5-star accommodation, plus an outdoor pool, free Wi-Fi and a kids club. It also provides a playground, a 24-hour reception and laundry facilities.

There are a range of amenities on offer to guests of the hotel, including a terrace, room service and a business centre.

There are 150 rooms at HS HOTSSON Hotel Queretaro, each offering all the necessities to ensure a comfortable stay.

Queretaro International Airport is less than a 30-minute drive from the hotel. Autonomous University of Queretaro, 105 Campestre Torre A and El Cerrito are also a short car ride away.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

based on 336 reviews

9.2

Cleanliness

9.2

Comfort

9.1

Staff

8.7

Value for money

Check in

15:00

Check out

13:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

ATM on-site
Business centre
Wake-up service
Wi-Fi available in all areas
Internet
Daily housekeeping
Extra-long beds (> 2 metres)
Fax/photocopying
Family rooms
Concierge service
Grocery deliveries
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Heated pool
Room service
Smoke alarms
Hardwood or parquet floors
Heating
Special diet menus (on request)
Contactless check-in/check-out
Tour desk
Hypoallergenic
Physical distancing in dining areas
Physical distancing rules
Process in place to check health of guests
Interconnected room(s) available
iPhone dock
Outdoor pool
CCTV in common areas
Kids meals
CCTV outside property
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Express check out
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Mountain view
24-hour security
Air-conditioned
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Outdoor furniture
Airport shuttle (surcharge)
Pets not allowed
Free parking
Staff follow all safety protocols as directed by local authorities
Playground
Coffee shop
Private bathroom
Garden
Private check-in/check-out
24-hour front desk
Designated smoking area
Storage available
Private parking
Free valet parking
Free Wi-Fi
Radio
Non-smoking rooms available
Terrace/Patio
Disabled access
Beach towels
Linens
Towels
Safety deposit box
Rooftop
Seating area
Lift
Shower
Slippers
First-aid kit
Snack bar
Sofa
Alarm clock
Soundproof rooms
Soundproofing
Bidet
Breakfast in the room
Bridal suite
Telephone
Toilet
Toilet paper
Safe
City view
Towels/sheets (extra fee)
Coffee machine
TV
Upper floors accessible by lift
Desk
Dining area
VIP room facilities
Dining table
Walk-in shower
Wardrobe or closet

FAQs when booking at Hs Hotsson Hotel Queretaro

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Photos

All photos (35)
Building (2)
Bedroom (4)
Pool (2)
Lobby (3)

Location

Most popular landmarks

  • Estadio Corregidora 1.4 km
  • El Cimatario National Park 4 km
  • Museo Casa de la Zacatecana 4.2 km
  • Plaza de Armas 4.3 km
  • Museo Regional de Queretaro 4.4 km
  • Jardin Zenea 4.5 km

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