Good to know
|Distance to city centre||1.8 km|
|Nearest airport||San José Juan Santamaria Intl|
|Distance to airport||12.5 km|
|"Perfect hotel and great experience"||(in 98 reviews)|
|"Amazing free buffet breakfast!"||(in 204 reviews)|
|"Customer service is excellent."||(in 53 reviews)|
Time of year
Show reviews that mention
|breakfast was good||in 297 reviews|
|comfortable beds||in 62 reviews|
|customer service||in 89 reviews|
|downtown san||in 36 reviews|
|gallo pinto||in 4 reviews|
|good food||in 83 reviews|
|japanese restaurant||in 60 reviews|
|lunch and dinner||in 37 reviews|
|nice hotel||in 188 reviews|
|nice swimming pool||in 21 reviews|
|premium level||in 9 reviews|
|room was spacious||in 141 reviews|
|san jose||in 56 reviews|
|shuttle to the airport||in 204 reviews|
|slippers and a robe||in 6 reviews|
|staff were very nice||in 192 reviews|
|swimming pool||in 131 reviews|
Everything was well maintained. Staff was helpful and professional. Grounds and pools were very nice. The presence of 2 restaurants and 1 lounge was a big benefit.
Beds, breakfast, safety are well executed. The grounds are nice. Pool area is very relaxing and enticing. Not surprised as the brand always delivers well.
Check in lady was very short and rude. Little explanation of what the hotel offered. Always they take your documents and walk away, there’s a lot of idle at the desk. It was really busy and one of the clerks was texting on his phone at the desk. The checkout was very similar with a gentlemen who kept going back and forth without offering much explanation of what was happening, it was almost as if he was purposely moving very slow after I told him I needed to know what was the delay because I had to go to the airport. Then he brought the invoice to me and was folding it very slow to irritate me even more. He asked me a very odd question... do you want the invoice in your name or a different name? I’d like to think that billing is to the person or company paying and not some made up customer.
Beside Personal all was perfect
Personal not attentively, not looking for new guest, not reacting in empty glasses, be free at checkin, but sending you through colleague where you have to stand in a row This is not handled like Hotel of such a class
The room service and dinner we had from the restaurant was good. The hotel garden is really beautiful and decorated with nice plants. Outdoor pool was nice and relaxing.
We arrived in the evening, checked in and went to our room. Came back to parking to go for dinner, realised that a car which was parked next us had hit our car. Asked from hotel staff to call traffic police to come, she said she called them and police will be there within 20 minutes. But after 40 minutes, when the car owner came to pick his car, they said police do not come to parking and she had not called them at all. We asked to check the camera but they said it is not possible before 8 am next day! Finally, they let the car owner to go and did nothing for us!!!! They did not have any procedure for such an incident. In general, the hotel is big and staff can not manage such a big number of guests. The breakfast was not good, also the cutlery and plates were not clean. The room assigned to is was smelly and very old fashion. Spa was very dirty and old fashion. You could find mold every where! For sure, it is not considered as a five star hotel!
room neighbor startet to party at 2:45am
The Barceló San José (5-star) hotel (belonging to the Barceló Hotel Group and formerly the Barceló San José Palacio) is located in a quiet residential area of Uruca, just 8 miles from Juan Santamaría International Airport and 3 miles from the center of San José, the capital of Costa Rica. Well connected to the main business, shopping and leisure areas, such as the National Stadium. This emblematic urban hotel boasts great prestige and tradition in the country.
based on 5,735 reviews
Things to know
- Nice building
- Pleasant hotel grounds
- Comfortable beds
Policies vary by room type and provider.
FAQs when booking at Barceló San José
Where is Barceló San José located?
Barceló San José is located at Residencial El Robledal, La Uruca, 4581150 | San José de Costa Rica in Uruca, 1.8 km from the centre of San José. Parque Metropolitano La Sabana is the closest landmark to Barceló San José.
When is check-in time and check-out time at Barceló San José?
Check-in time is 14:00 and check-out time is 12:00 at Barceló San José.
Does Barceló San José offer free Wi-Fi?
Yes, Barceló San José offers free Wi-Fi.
Does Barceló San José offer free parking?
Yes, Barceló San José offers free parking.
Does Barceló San José offer free airport shuttle service?
Yes, Barceló San José offers free airport shuttle service.
How far is Barceló San José from the airport?
Barceló San José is 4 km from San José Tobias Bolanos Intl. Barceló San José is 12.5 km from San José Juan Santamaria Intl.
Can you bring pets to Barceló San José?
No, pets are not allowed at Barceló San José.
Does Barceló San José have a pool?
Yes, Barceló San José has a pool on-site.
Reviews about Barceló San José
Most popular landmarks
- Parque Metropolitano La Sabana 1.1 km
- Museo de Arte Costarricense 1.3 km
- Children's Museum 2.8 km
- Mercado Central 2.8 km
- Melico Salazar Theater 3.1 km
- San Jose Cathedral 3.2 km
|San José Tobias Bolanos Intl||4 km|
|San José Juan Santamaria Intl||12.5 km|