Great family location
Everyone at the hotel was friendly and helpful, from the front desk person at check-in, to the cleaning lady we saw every day, etc. The hotel's location was convenient for walking and activities. Breakfast daily was nice, especially while traveling with a kiddo. Everything was clean.
The underground parking is a bit challenging. Very tight!
Shower did not work and only one light in bathroom, condition of room and furniture was a little bit below par and tatty.
SF stay 2017
Price was reasonable. room was clean. The room was not big like some of the reviews indicate but OK. Breakfast was included even though its nothing special but give everyone a good start in the morning.
it's quite far away from all the actions are. About 20 min. walk from the Fisherman's Wharf. Not far away if by car or not hilly but it's SF, hills are everywhere! We stayed on the 3rd floor, every morning shortly before 7, we could hear chairs moving around, you couldn't really sleep in if you wanted to. The noise was from the breakfast room on the 1/F. It was very annoying!
Hotel was good, parking garage was not
It is a very clean and bright hotel, nicely decorated for Christmas. Sound proof walls. Cozy room. Good free breakfast. One of the cheapest decent 3 star hotels in SF. Free WiFi.
The parking garage experience was AWFUL. very narrow and low ceilings, with many poles in the way that made it very hard to maneuver. I drove a friend's Ford Explorer which ended up getting multiple dents and scratches from hitting the poles to avoid hitting other cars. If you have a van or truck, DO NOT sTAY HERE. The extra money I saved by staying here ended up costing $500+ in damage repairs. Also, the night staff at the hotel was rude and unhelpful.
Quality and comfort at an affordable price.
Comfortable stay. Lovely staff. Enjoyable full, free breakfast.
No black out curtains in the room.
Very good overall stay
Location close to most everything
The room was clean, good view (we could see the Golden Gate Bridge from our 6th floor room). The staff was very friendly. Parking garage spaces were tight but adequate and a good value at $26 per overnight parking.
If you are a light sleeper, this place probably won't work for you. It was very noisy, outside and inside. We could hear traffic, sirens, and even people talking outside on the street at all hours. Two homeless people on the sidewalk had a loud argument at 5 a.m. regarding a space they wanted to claim for the day to solicit donations and we could hear them quite well. In the room next to us we could overhear their conversations even though they weren't talking loudly. The walls must be rather thin!
Excellent for First Timers in San Francisco
Comfort Inn By the Bay was close enough to the things that we were looking for that we were able to walk from place to place for much of our trip. The staff was very friendly and the hotel felt safe and cozy. Even after we checked out, there was a place for us to safely leave our luggage until we actually left the city.
Location was awesome. Staff so very friendly.
Traffic noise at night
Considering everything around the area is expensive this place wasn't too bad. If all you need is a room in something that looks halfway ok, it will do the job. Nothing flashy but I do give them credit for at least serving sausage, eggs and waffles with the breakfast.
Nothing too bad to say except the front desk people being a bit disengaged but they got the job done. No cool extras like gym, pool, etc. Im sure that's to be expected in a crowded city.
I love the breakfast.
Not much I can say bad.
Clean, comfy, big room, good view, nice beds
Slow wifi, pay for parking $26, expensive $300 a night, ugly carpet, pop corn ceiling
Rest up and refresh yourself at the 100 percent smoke-free Comfort Inn by the Bay hotel in San Francisco, CA. We give you easy access to such nearby points of interest as Fishermans Wharf, Golden Gate Bridge, Moscone Center, Union Square and Pier 39. Get ready to take on the day with such great amenities as free WiFi, free hot breakfast and indoor parking. Behind every great day is a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. The more often you stay with us, the more rewards you earn through our Choice Privileges Rewards program. Parking fee is USD26/car/day. A major credit card and photo ID are required at check-in. Rested. Set. Go.
Based on 1,839 reviews
Value for money
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