Hotel Dulce Luna

2 stars
7.7
Good
based on 738 reviews
738 reviews
Avenida Benito Juarez #13, 29250 San Cristóbal de las Casas, Chiapas, Mexico
Avenida Benito Juarez #13, San Cristóbal de las Casas, Chiapas
+52 967 674 0049
Wed 29/7
-
Thu 30/7
2 guests, 1 room
Deals from
$33
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
$33
Standard Room, bed type unknown
$40
Standard Room, bed type unknown
$41
Other
Other
Other
Other
Other
Other
Other
Other
Other
Other
Other
Other
Other
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

A 24-hour front desk, tour/ticket assistance, and a front-desk safe are available at this hotel. WiFi in public areas is free. Hotel Dulce Luna offers 18 accommodations with complimentary toiletries. Satellite television is provided. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
7.7
Good
738 reviews

Latest deals for Hotel Dulce Luna

Wed 29/7
-
Thu 30/7
Standard Room, bed type unknown
$33
nightly with fees
Standard Room, bed type unknown
$40
nightly with fees
Standard Room, bed type unknown
$41
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Dulce Luna

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Express check-out
  • 24-hour front desk
  • No smoking

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries

Bathroom

  • Toilet
  • Toilet paper
  • Public bath
  • Shower
  • Private bathroom

Health and safety

  • CCTV outside property
  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV
  • TV

Accessibility and suitability

  • No smoking
  • Upper floors accessible by stairs
  • Designated smoking area

Services and conveniences

  • Express check-out
  • Bottle of water
  • 24-hour front desk

General

  • Family rooms
  • Storage available

Outdoor

  • Outdoor dining area

Laundry

  • Trouser press

Reviews of Hotel Dulce Luna

7.7
Good
738 verified ratings
Wonderful
230
Very good
124
Good
126
Okay
70
Fair
64
Mediocre
34
Poor
90

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, especially its proximity to the ADO bus terminal and downtown, as well as the friendly and helpful staff. Many appreciated the value for price and daily room cleaning. However, several reviews mentioned issues with the bathrooms, such as lack of hot water, poor maintenance, or unpleasant odors. Cleanliness was generally acceptable but not outstanding, with some concerns about linens and humidity. Breakfast and related amenities received mixed feedback, with some guests satisfied and others disappointed by limited options or service. Overall, the hotel is valued for its convenience and attentive service, but improvements in bathroom facilities and cleanliness could enhance the experience.
AI-generated from customer reviews
Service9.5 out of 10
Location9.5 out of 10
Cleanliness5 out of 10
Breakfast4 out of 10
Bathroom1.5 out of 10
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Location

Avenida Benito Juarez #13, 29250 San Cristóbal de las Casas, Chiapas

What's nearby

  • Handicrafts Market216 m
  • Arches of Carmen328 m
  • Foro Cultural Independiente Kinoki0.6 km
  • Plaza de La Paz0.6 km
  • Mirador de la Escuela SolMaya0.6 km
  • Church of San Cristobal0.7 km
  • Mesoamerican Museum of Jade0.7 km
  • Museo del Ambar0.8 km
  • Ex-Convent of Santo Domingo1 km
  • Galeria Studio Cerrillo1.1 km
  • Na Bolom Cultural Museum1.2 km
  • Museo de la Medicina Maya2.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Dulce Luna

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Dulce Luna

  • Where is Hotel Dulce Luna located?

    Hotel Dulce Luna is located at Avenida Benito Juarez #13, 0.6 km from the centre of San Cristóbal de las Casas. Handicrafts Market is the closest landmark to Hotel Dulce Luna.

  • When is check-in time and check-out time at Hotel Dulce Luna?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Dulce Luna.

  • Does Hotel Dulce Luna offer free Wi-Fi?

    Yes, Hotel Dulce Luna offers free Wi-Fi.

  • How far is Hotel Dulce Luna from the airport?

    Hotel Dulce Luna is 45.1 km from Tuxtla Gutiérrez Ángel Albino Corzo. Hotel Dulce Luna is 112.7 km from Palenque.

  • How does KAYAK find such great Hotel Dulce Luna hotel deals?

    KAYAK scours the web for all room deals available at Hotel Dulce Luna in San Cristóbal de las Casas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Dulce Luna and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Dulce Luna.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.1
0.6 km
Tuxtla Gutiérrez Ángel Albino Corzo
45.1 km

Everything you need to know for your stay in San Cristóbal de las Casas

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