Hotel The Originals Saint-Malo Hotel des Marins

location. Apartment is new.

The actual apartment looks smaller than in their photos. There was a cleaning fee to be charged if you don't take out your bed sheets and vacuum the place before you check out. It is the most unreasonable rules I ever heard from a hotel or even a b&b apartment, and they claim they are hotel apartments but has absolutely no service at all. It is reasonable to ask to take out the trash, but even if you pay for the cleaning fee, which we did, you still have to take out the trash to the bin outside the walls of the city by yourself. No trash bin at their building. There were other trash bins that belongs to the restaurants downstairs in the car park but you are not allow to put your trash in their bins. No elevator, if you don't travel light, beaware! Nobody cares to help you with your luggages. I have requested for lower floor in advance, told them that my dad has a heart issue so it will be a problem to carry our luggages up to higher floor, though my mom and I, two ladies could move them up slowly but is still an issue. When we arrived they just said we are arranged to be on the 3RD floor, and they won't offer help even I asked. Can't compare with hotels but Worse than staying in private B&B, you are on your own. limited parking space and is not easy to park into their parking even there is space. Better stay in their hotel side with elevator or stay in another proper hotel.