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Hôtel des Arcades
2 stars

Hôtel des Arcades

52 Rue Des Carmes, 76000 Rouen, Normandy, France
Rouen, France
See location+33 2 76 27 67 62
6.0
Okay
based on 878 reviews
878 reviews
Provider
Provider for Hôtel des Arcades
Provider for Hôtel des Arcades
Provider for Hôtel des Arcades

Photos of Hôtel des Arcades

Overview

Rating
Rouen hotel in Rouen City Centre Free newspapers and free WiFi in public areas are available at this smoke-free hotel. Hôtel des Arcades offers 17 accommodations with blackout drapes/curtains. Rooms open to balconies. These individually furnished accommodations include desks. Bathrooms include showers, complimentary toiletries, and hair dryers. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Rating
6.0
Okay
Based on 878 verified guest reviews

Latest deals for Hôtel des Arcades

Mon 24/3
Tue 25/3

Amenities at Hôtel des Arcades

  • Room service
  • Free Wi-Fi
  • Free toiletries
  • Pets allowed on request. Charges may apply.
  • Hairdryer
  • Non-smoking rooms available
  • Balcony
  • Desk
  • Storage available
  • Daily housekeeping

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.

Basics

  • Free Wi-Fi
  • Free toiletries

Bathroom

  • Hairdryer

Outdoor

  • Balcony

Workspace

  • Desk

General

  • Storage available

Health and safety

  • Daily housekeeping

Services and conveniences

  • Room service

Reviews of Hôtel des Arcades

6.0
Okay
878 verified ratings
Wonderful
80
Very good
98
Good
167
Okay
106
Fair
168
Mediocre
117
Poor
142

Summary of reviews

Guests say
Overall, guests expressed significant dissatisfaction with their experience at this hotel. The primary complaints were related to the hotel's closed status upon arrival and inadequate service, with many guests feeling neglected and not properly informed. Cleanliness issues were also noted, with guests describing substitute accommodations as old and poorly maintained. The location, although decent for some, did not meet expectations, and the value for money was questioned given the circumstances. Overall, the lack of communication and customer care was a recurrent theme in the reviews.
AI-generated from customer reviews
Location3.5 out of 10
Cleanliness3 out of 10
Noise Level3 out of 10
Value for Price2.5 out of 10
Service1 out of 10
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Location

52 Rue Des Carmes, 76000 Rouen, Normandy

What's nearby

  • Cathédrale Notre-Dame de Rouen190 m
  • Le Gros-Horloge242 m
  • Musee Secq des Tournelles275 m
  • Saint-Ouen Church313 m
  • Musee des Beaux-Arts321 m
  • Saint Maclou Church336 m
  • Abbatiale Saint-Ouen0.4 km
  • Musée de la Céramique0.4 km
  • Aitre St-Maclou0.4 km
  • Jeanne d'Arc Church0.5 km
  • Place du Vieux-Marche0.5 km
  • Tour Jeanne d'Arc0.5 km

Policies

Check-in/Check-out

Check in anytime after 14:30, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hôtel des Arcades

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hôtel des Arcades

  • Where is Hôtel des Arcades located?

    Hôtel des Arcades is located at 52 Rue Des Carmes in Downtown, 0.4 km from the centre of Rouen. Cathédrale Notre-Dame de Rouen is the closest landmark to Hôtel des Arcades.

  • When is check-in time and check-out time at Hôtel des Arcades?

    Check-in time is 14:30 and check-out time is 11:00 at Hôtel des Arcades.

  • Does Hôtel des Arcades offer free Wi-Fi?

    Yes, Hôtel des Arcades offers free Wi-Fi.

  • How far is Hôtel des Arcades from the airport?

    Hôtel des Arcades is 8.4 km from Rouen. Hôtel des Arcades is 68 km from Deauville St Gatien.

  • How does KAYAK find such great Hôtel des Arcades hotel deals?

    KAYAK scours the web for all room deals available at Hôtel des Arcades in Rouen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hôtel des Arcades and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hôtel des Arcades.

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Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
Hotel des Carmes7.6 Good (158 reviews)0.08 km$148+
4-star hotel
Mercure Rouen Centre Cathedrale8.4 Excellent (4,038 reviews)0.09 kmFitness centre, Restaurant, Bar/Lounge$200+
2-star hotel
Le Vieux Carré7.9 Good (2,593 reviews)0.16 kmRestaurant, Free Wi-Fi, Wi-Fi available in all areas$143+
3-star hotel
Hotel cardinal8.3 Excellent (156 reviews)0.23 kmWi-Fi, Flat-screen TV, TV$162+

Cheapest

See cheapest stays in Rouen
2-star hotel
Hotel Du Palais6.6 Good (563 reviews)0.26 kmWi-Fi, Flat-screen TV$119+
2-star hotel
Le Vieux Carré7.9 Good (2,593 reviews)0.16 kmRestaurant, Free Wi-Fi, Wi-Fi available in all areas$143+
2-star hotel
Hotel des Carmes7.6 Good (158 reviews)0.08 km$148+
3-star hotel
Hotel cardinal8.3 Excellent (156 reviews)0.23 kmWi-Fi, Flat-screen TV, TV$162+

Most recommended

See most recommended stays in Rouen
4-star hotel
Mercure Rouen Centre Cathedrale8.4 Excellent (4,038 reviews)0.09 kmFitness centre, Restaurant, Bar/Lounge$200+
3-star hotel
Hotel cardinal8.3 Excellent (156 reviews)0.23 kmWi-Fi, Flat-screen TV, TV$162+
2-star hotel
Le Vieux Carré7.9 Good (2,593 reviews)0.16 kmRestaurant, Free Wi-Fi, Wi-Fi available in all areas$143+
2-star hotel
Hotel des Carmes7.6 Good (158 reviews)0.08 km$148+

Good to know

Value for money

4.0

Distance to city centre

0.4 km