Trilussa Palace Hotel Congress & Spa

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• Process in place to check health of guests
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• Air purifiers
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Thermometers for guests provided by property
• Safe

Accessibility and suitability

• Entire unit located on ground floor
• Entire unit wheelchair accessible
• Multi-lingual staff
• Hypoallergenic
• Hypoallergenic pillow
• No smoking
• Non-feather pillow
• Designated smoking area
• Private entrance
• Pets allowed on request. Charges may apply.
• Roll-in shower
• Disabled access
• Lift
• Accessible by lift
• Allergy-free room
• Upper floors accessible by lift

General

• Family rooms
• Garden view
• Hardwood or parquet floors
• Inner courtyard view
• Interconnected room(s) available
• Lockers
• Storage available
• Quiet street view
• Seating area
• Slippers
• Sofa
• Solarium
• Soundproof rooms
• Soundproofing
• Telephone
• City view

Services and conveniences

• ATM on-site
• Business centre
• Car hire
• Wake-up service
• Concierge service
• Meeting/Banquet facilities
• Room service
• Tour desk
• Key access
• Key card access
• Express check-out
• Private check-in/check-out
• 24-hour front desk
• Ticket service
• Safety deposit box

Basics

• Wi-Fi available in all areas
• Internet
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Adapter
• Body soap
• Dustbins

Bathroom

• Hairdryer
• Bathrobe
• Private bathroom
• Shower
• Shower cap
• Additional bathroom
• Additional toilet
• Bidet
• Toilet
• Toilet paper
• Toothbrush
• Walk-in shower

Dining

• Wine glasses
• Electric kettle
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Minibar
• Snack bar
• Breakfast in the room
• Tea/coffee maker

Pool and spa

• Heated pool
• Spa
• Hot tub
• Pool towels
• Steam room
• Private pool
• Spa and wellness centre
• Massage
• Sauna

Media and entertainment

• Flat-screen TV
• Gaming console
• Cable or satellite TV
• Pay-per-view channels
• Radio
• Shared lounge/TV area
• TV

Parking and transportation

• Airport shuttle (surcharge)
• Free parking
• Private parking
• Shuttle service (additional charge)
• EV charging station

Laundry

• Ironing service
• Laundry facilities
• Laundry service
• Iron and ironing board

Bedroom

• Feather pillow
• Socket near the bed
• Sofa bed
• Wardrobe or closet

Outdoor

• Garden
• Terrace/Patio
• Balcony

Workspace

• Computer use available
• Fax/photocopying
• Desk

Things to do

• Gift shop
• Bicycle hire
• Cooking classes

Family friendly

• Babysitting or child care
• Cribs available
• Kids meals

Fitness

• Fitness centre