EXTREMELY POOR EXPERIENCE
After a full day of traveling, when we arrived no one was there to let us in. No one answered the door. No one was at the front desk. After waiting 20 - 30 minutes with my wife and 2 small children, we left to go searching for another place to sleep. When I returned to the hotel the next morning to inform them of my terrible experience, they said that they were there and that I was at fault for not contacting them. And they refused to refund my money. I did not cancel. I showed up. They did not provide service. Thieves and liars.
Located in Rome (Rome City Centre), Lazio Elegance Suite is a 3-minute walk from Villa Borghese and 6 minutes by foot from Spanish Steps. Featured amenities include express check-in, express check-out, and multilingual staff.
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