Hotel Villa Morgagni

Private secure parking on the grounds. Hotel location near a metro station. Breakfast was very good, as well as, the view from your table. Rooms were nicely decorated.

We checked in late on a Saturday evening at 11pm. Didn't tell us there was no Hot water until after we got our keys and started to get ready for bed. The nice gentlemen may have been avoiding an irate mob in the lobby, but nonetheless, should have mentioned before going to the rooms. He said the hot water would be on in the morning. It wasn't. All sunday, no repair, finally, it worked as we were checking out. Too late. It was bad timing, ill give them that. My group of 7, had their first Italian experience in freezing cold showers. Worst part, we were treated like selfish people. I'm sorry, but when you pay for 4 star service, even in Europe, you expect the management to work hard for their money. Get any ol' plumber! We should have left a d gone to another hotel, but when arriving late, that is the furthest from our minds. The do not disturb button on the electronic doors did not work.