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Riverview Inn and Suites an Ascend Hotel Collection Member

Riverview Inn and Suites an Ascend Hotel Collection Member

6.2
Good

Based on 249 reviews
 
700 West Riverside Boulevard, Rockford, IL 61103, United States
  +1 815 282 3033
Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford, IL, United States
Mon 20/8
Tue 21/8
Compare vs KAYAK |
HotelTonight $120
Expedia $136
Booking.com $136
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per night
Expedia
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Booking.com
per night

Rooms

Mon 20/8
Tue 21/8

King rooms

$136+

Photo
Bed type
Provider
Nightly base price
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King bed
$136 per night
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Unknown
$136 per night
IMAGE
Unknown
$136 per night
IMAGE
Unknown
$136 per night
IMAGE
Unknown
$136 per night
IMAGE
King bed
$170 per night
IMAGE
Unknown
$170 per night
IMAGE
Unknown
$178 per night
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Unknown
$276 per night

Standard rooms

$136+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$136 per night
IMAGE
Unknown
$170 per night
IMAGE
Queen bed
$187 per night

Queen rooms

$136+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$136 per night
IMAGE
Queen bed
$136 per night

Reviews

Pros

Cons

Traveller rating

25
22
33
17
1

Time of year

Traveller type

Show reviews that mention

+
stale muffin
business requirements
poorly lighted
river was nice
good view
star hotel
lukewarm coffee
massage chair in the room
hot tub
poor condition
breakfast included
carpet was nasty
hotel is old
nice staff
dirty windows
foul smelling
snack machines
heated swimming pool
room was clean
pool and exercise room
exterior of my door
sank to the floor
  • Excellent
    Aug 2018
    9.7

    For me the make or break it is 1. the bed & 2. the shower. Both were excellent. The gentleman that checked us in at close to midnight had a great attitude and was super helpful.

    Still some remodeling going on that really stuck out given how nice most of the facility was

  • Okay
    Mar 2018
    4.8

    Under Construction

    The room was good

    Was not advised of extensive construction throughout. Was required to transit dusty dirty hallways. Wife refused to enter. I did not sleep there or use bed. $80 wasted.

  • Good
    Nov 2017
    6.2

    Renovation

    Hotel was very affordable and room was very big. As Far as I could tell everything was clean. We did not need much but the staff was helpful.

    Hotel looks like it is closed. Looks like it was at one time a very nice conference center but it needs a bit of work to get back to 4star. No bar or restaurant.

  • Mediocre
    Jul 2017
    3.1

    Very poor service

    The place is in tatters.

    I left a wireless headphone and a charging block in the room. One hour down the road I realized it was missing and I called the hotel And they cannot located in the room that I was just in. I am 175% sure the items were exactly where I left them so I find it hard to believe they could not find. Items that are no value to someone else, but inconvenience for me to replace

  • Mediocre
    Apr 2017
    3.4

    Fireplace didnt work. Phone not plugged in. Facilities looked worn and delapatated

  • Okay
    Nov 2016
    5.7

    Nice place, spacious rooms , right on the river with a nice view out the windows in the room

  • Mediocre
    Aug 2016
    3.1

    Outdated and sad! Don't touch the food!!!

    The bed was comfortable, lobby was cool and funky.

    First room had a broken window and smelled bad! Continental breakfast included the worst "eggs" ever and rotten milk!

  • Excellent
    Nov 2015
    8.5

    Great customer service

    Customer service was great from the front desk to the breakfast people. Our room was clean and comfortable. New GM was there to help the guest and gave us some information on the hotel history. Decor is not cookie cutter and interesting to look around. Good breakfast.

    A hotel map would be nice as you have to wander to find the pool and bar but it was cool looking at all the little special decor items Needs some updating and deep cleaning. Doors and carpet edges showing lack of care.

  • Poor
    Aug 2015
    2.0

    WORST POSSIBLE PLACE TO STAY

    I booked this hotel online using the pictures they showed of the property as the reason for booking. I was surprised when my wife and daughter arrived at the hotel and were afraid to exit the car to go in. They eventually did go inside and there were HOLES in the ceiling going down the hallway and several rooms were BOARDED up. They looked at the room and decided to go somewhere else. I called to cancel the reservation but they would NOT cancel the first night. They did refund the other 2 nights that I had paid. STAY AWAY FROM THIS PLACE. It is nasty and smells and they will not give you money back once you've booked. Totally disgusted!

  • Okay
    Oct 2014
    4.8

    Old Beauty Needs Renovation

    The views of the river are beautiful. Beautiful old woodwork in the reception area.

    Walking in, you can tell this resort was once something special but it hasn't been kept up. There is a strange juxtaposition of old and classy with new and tacky. The couches in both our rooms had holes and the stuffing was hanging out. The wallpaper was peeling off the walls. Other furniture as mismatched and old. They seem to be very short staffed so service was lacking. Breakfast food, though acceptable tasting, was empty more often than full.

  • Excellent
    Sep 2014
    10.0

    We enjoyed our stay very much , breakfast was very good .

  • Excellent
    Sep 2014
    10.0

    Everything was wonderful, very courteous staff, breakfast was wonderful. The location is Awesome!!

  • Mediocre
    Jun 2010
    3.3

    The front desk was super in trying to alleviate all the problems we encounter upon arrival and in the next 2 hours.

    At one point in time this hotel was probably a wonderful hotel. It's past its prime now.

  • Okay
    Apr 2010
    5.7

    Consulted Booking.com

    1) The bathroom toilet was not working at all; 2) non shampoo and no conditioner in the room; 3) limited breakfast; location is the most positive feature of this inn.

  • Okay
    Jul 2008
    5.6

    the view and the food.

    the beds,

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About

Overview

Enjoy professional service, chic accommodations and a convenient location at our pet-friendly hotel in Rockford. Amenities include free WiFi, free hot breakfast, meeting space, a fitness center and an indoor heated pool. Guest rooms feature microwaves and refrigerators, premium bedding, work desks, flat-screen TVs and coffee makers. As a guest of our hotel in Rockford, you will have easy access to activities and attractions like the Coronado Theatre, Anderson Japanese Gardens, Discovery Center Museum, Nicholas Conservatory and Gardens, Burpee Museum of Natural History and the Midway Village Museum. Create a memorable stay at our Riverview Inn and Suites, an Ascend Hotel Collection Member. Our boutique hotel offers relaxing guest rooms and friendly staff members that can introduce you to the unique sights and experiences in the local community. Do not forget that you can earn rewards, including free nights and gift cards, with our Choice Privileges Rewards program. Pets allowed. 25.00 USD per pet per night. 2 pets per room.

Choice Hotels

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Internet
Laundry service
Meeting/Banquet facilities
Indoor pool
No smoking
Air-conditioned
24 Hour Front Desk
Safe
Airport shuttle (surcharge)
Free parking
Storage available
Terrace/Patio
Lift
Concierge service
Gift shop
Laundry facilities
Express check out
Hairdryer
Free long-term parking
Wedding services

Photos

Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford - Building All photos (32)
Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford - Bathroom Baño (6)
Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford - Bedroom Habitació (10)
Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford - Building Edifici (2)
Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford - Business centre Centre de negocis (1)
Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford - Building Edifici (2)
Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford - Business centre Centre de negocis (1)
Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford - Dining room Menjador (1)
Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford - Meeting room Conferències (4)
Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford - Outdoor view Vista exterior (1)
Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford - Pool Piscina (1)
Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford - Restaurant Restaurant (3)
Riverview Inn and Suites an Ascend Hotel Collection Member - Rockford - Room amenity Provided by Hotels.com Servei de l'habitació (1)
All photos (32)
Menjador (1)
Vestíbul (1)
Vista exterior (1)
Servei de l'habitació (1)
Restaurant (3)
Piscina (1)
Gimnàs (1)
Conferències (4)
Centre de negocis (1)
Baño (6)
Habitació (10)
Edifici (2)
All photos (32)

Location

Most popular landmarks

  • Burpee Museum of Natural History 4.5 km
  • Coronado Theatre 5 km
  • Jefferson Street Bridge 5.2 km
  • Klehm Arboretum and Botanic Garden 8.6 km

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