The staff was very friendly and willing to help or answer any questions. The room was decent, fairly clean, decent size for 2 people. It was within decent distance of just about everything (mall, restauraunts, etc).
The bed was hard, hurt my back and arms. The pillows were so soft though that you sank into them and they did not offer neck support. I found a toe nail in the bedding. The grab and go breakfast is not good. The muffins are so dry I couldn't even finish one.
Overall good experience
Staff courteous, pleasant, helpful. Good housekeeping.
Outdated appliances, bed covers, limited space in the lobby
New and clean room.
Not setup for morning "on-the-go" breakfast and coffee as advertised. Once an item is gone (like coffee) it's gone.
When you stay at Extended Stay America - Rockford - State Street in Rockford, you'll be near the airport and within a 5-minute drive of Midway Village Museum. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator (lift). Free self parking is available onsite.
Based on 137 reviews
Value for money
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