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Hotels near Raleigh-Durham Airport

Hotels near Raleigh-Durham Airport

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Raleigh-Durham (RDU) - Raleigh, NC, United States
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Best hotels near Raleigh-Durham Airport

Cleanliness
9.6
Comfort
9.6
Facilities
9.5
Location
9.6
Overall
9.4
Overall 9.4 Excellent
Based on 321 reviews
Cleanliness
9.6
Comfort
9.6
Facilities
9.5
Location
9.6
Overall
9.4
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
10.0
Location
10.0
Overall
9.0
Staff
10.0
Value for money
8.0
Cleanliness
9.7
Comfort
9.7
Location
9.5
Services
9.7
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Location
9.7
Services
9.5
Staff
9.5
Cleanliness
9.6
Comfort
9.7
Location
9.4
Services
9.4
Staff
9.7
Cleanliness
9.5
Comfort
9.5
Location
9.4
Services
9.4
Staff
9.4
Cleanliness
9.5
Comfort
9.7
Location
9.3
Services
9.3
Staff
9.6

Excellent 10.0
Pros: Nice workers and staff
Cons: N/A
Excellent 10.0
Pros: Friendly entire crew
Cons: N/A
Excellent 10.0
Pros: Breakfast was ordered the day before and available to be picked up at the time requested. It worked well and the options available to choose from were good.
Excellent 10.0
Pros: I was taken back by how clean the room was. You can actually tell the staff REALLY deep cleans the rooms. I was extremely impressed & appreciative of that. The staff was all nice, I had a very relaxing stay. Definitely 10/10.
Excellent 10.0
Pros: Did not eat breakfast
Excellent 10.0
Pros: Clean and updated rooms. Friendly staff.
Cons: No
Okay 5.0
Pros: The decor in the suite and common areas were nice. The nighttime front desk service was nice and almost perfect. Hand sanitizing dispensers in elevators. 24 hr gym with disinfecting supplies were available. Hot and cold breakfast items were available.
Cons: The heated indoor pool was small felt cool to cold temp. Even with covid-19, I felt the pickup and go breakfast could've been better with more choices. Missed being able to get waffles, fresh pastries, yogurt etc.. English muffins were unusually small.
Excellent 10.0
Pros: Clean convenient friendly staff
Cons: No
Excellent 9.2
Excellent 10.0
Pros: We always stay here when we are in town. Cean, comfortable rooms with wonderful breakfast and helpful staff. It's in the perfect location with tons of shopping and restaurants close by. The pool was the perfect temperature for the winter months.
Cons: N/A
Excellent 10.0
Pros: Clean and beautiful modern room.
Excellent 10.0
Pros: Bed was super comfortable and the shower was amazing. Pool was the perfect temperature!
Cons: N/A
Excellent 10.0
Pros: Room was stylish,comfortable, and clean. Check in and breakfast staff very friendly! Excellent Breakfast.
Cons: Some road noise from I 540.
Excellent 10.0
Pros: Good place to be,great experience!
Cons: Honestly I did not see anything wrong,everything was perfect.
Excellent 9.0
Pros: Loved handicapped room with shower. Very friendly staff. Good breakfast!
Cons: No
Excellent 10.0
Pros: Friendly staff, great accommodations!
Excellent 9.0
Pros: Location and cleaniness of the hotel
Cons: It was verynoisy in the hallway one night due to rowdy guests. Things quieted down after 11:00 pm.
Excellent 10.0
Pros: Very nice hotel
Cons: mo
Mediocre 3.0
Pros: Location was great.
Cons: The bedsheets had stains. Replaced with another stained sheet. Disappointed and disgusting.
Excellent 10.0
Pros: Everything short stay
Cons: Did not stay long enough
Hampton Inn & Suites Raleigh-Durham Airport-Brier Creek - Raleigh
Rated no. 1
9.4
Excellent 9.4
Based on 321 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Facilities
9.5
Location
9.4
Overall
9.5
Overall 9.2 Excellent
Based on 486 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
9.5
Location
9.4
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.4
Location
9.4
Services
9.3
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.4
Comfort
9.2
Location
9.4
Services
9.2
Staff
9.4
Cleanliness
9.6
Comfort
9.5
Location
9.5
Services
9.6
Staff
9.5
Cleanliness
9.2
Comfort
9.1
Location
9.2
Services
9.2
Staff
9.6
Cleanliness
9.3
Comfort
9.1
Location
9.2
Services
9.1
Staff
9.5

Excellent 10.0
Pros: My family loved the comfort, the pool area, the breakfast, and being 5 minutes from everywhere we needed. Staff was also very nice ad helpful to explain what I didn’t know. We came from out of town.
Cons: N/a
Excellent 10.0
Pros: Hotel was clean, happy hour a plus. Room was clean beds were comfortable.
Cons: Every thing was nice!!
Excellent 10.0
Pros: Breakfast was great, it was not a grab and like some of the hotels are offering. I was a full hot breakfast and was pretty good. Was available every morning, and the staff was very professional and sanitary.
Cons: Have nothing to complain about.
Excellent 10.0
Pros: Pool and hot tub were nice, breakfast was good, beds comfortable and room was nice.
Cons: Everything was good
Excellent 10.0
Pros: The staff was super friendly and nice. Loved the bar.
Cons: We didn¿t receive any fresh towels the next day. Even though we made sure to straighten up and put up our belongs so housekeeping could keep up their maintenance.
Excellent 10.0
Pros: Suite Room size..and the great breakfast
Cons: No
Excellent 10.0
Pros: Awesome experience as always.
Good 7.0
Pros: The cleanliness and the comfortable bed
Cons: Did online chat at Hilton honors and I specifically asked if they were serving a fuhot breakfast, I was told yes. I asked if the restaurant was open they said yes. At check in was told the restaurant was closed and it would be a box pick up for breakfast
Excellent 8.0
Pros: Always a fan of Embassy Suites.
Cons: Rooms were smaller than we are used to. No breakfast due to COVID.
Excellent 10.0
Pros: How clean it was during this Covid-19 time.
Cons: More food options during the Covid-19 time.
Excellent 10.0
Pros: Very clean room and excellent staff.
Cons: No
Excellent 10.0
Pros: Location, amenities, impressed with room size, kid enjoyed the pool and breakfast was superb!
Cons: None
Excellent 10.0
Pros: The hotel was everything we want in a five star! And even more the entire staff was fantastic!!! We will definitely stay there again!
Excellent 10.0
Pros: Bed was comfortable, room had a lot of space and the breakfast was delicious
Cons: The gym needs some mats to workout on. It's hard to lay on the floor
Excellent 9.0
Pros: Close to everything, staff is extremely courteous
Embassy Suites Raleigh - Durham Airport/ Brier Creek - Raleigh
Rated no. 2
9.2
Excellent 9.2
Based on 486 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.4
Facilities
9.5
Location
9.3
Overall
9.3
Overall 9.1 Excellent
Based on 376 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
9.5
Location
9.3
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.4
Services
9.3
Staff
8.9
Cleanliness
9.4
Comfort
9.4
Facilities
9.4
Location
9.4
Overall
9.1
Cleanliness
9.5
Comfort
9.5
Location
9.3
Services
9.2
Staff
9.1
Cleanliness
9.4
Comfort
9.3
Location
9.3
Services
9.4
Staff
9.1
Cleanliness
9.2
Comfort
9.3
Facilities
9.3
Location
9.2
Overall
9.3
Cleanliness
9.3
Comfort
9.2
Location
8.8
Services
9.1
Staff
9.2

Excellent 8.0
Pros: Staffpool
Cons: Pool was not very accommodating no jacuzzi
Okay 4.0
Pros: Staff were friendly and helpful. Bed was comfortable. Room was clean.
Cons: Extremely noisy partying directly below my 3rd floor window until 2 AM. I had to get up at 3 to make an early flight! No evening meal on premises or nearby, had to take shuttle to dinner. No early shuttle for my flight, hotel arranged for taxi which didn’t show, finally took an Uber to airport. Also, there were young adults roughhousing just outside the office trying their best to injure someone...slinging one around and dropping them on the pavement, then smacking them, sitting on then, slamming car door on them...
Good 7.0
Pros: Loved the room layout, huge king bed with pull out sofa. Great having the refrigerator & microwave in the room.
Cons: The parking sucks shared with 2 hotels, No bar/restaurant open on the weekend just M-W, the pool is shared between 2 hotels and its small...so it was too many people to even get a chance to use it.
Poor 1.0
Pros: Kitchen was close I was charged for breakfast but I did not receive one
Cons: Bacon switch hotels I made reservations for the Courtyard Marriott
Excellent 9.0
Pros: Convenient
Excellent 10.0
Pros: Everything was great!!
Cons: N/A
Excellent 10.0
Pros: The environment of my.hotel room, that I really loved.
Cons: Not at all
Good 7.0
Pros: The staff was very friendly.
Cons: The hair in the shower.
Excellent 8.0
Pros: desk staff was really nice and accommodating. The location was excellent.
Cons: The hot water didn't seem to get very hot.I pull the sheets back to get into bed and was stunned to find these little black objects.I ask the cleaning staff for some clean towels for my room, she told me 5 minutes. I ended up getting them myself.
Excellent 8.0
Cons: The hotel did not provide hot breakfast as advertised. They need to update the website to reflect that.
Excellent 10.0
Pros: Everything!!!
Cons: No
Good 7.0
Pros: The sleeper sofa was perfect for my grandbaby. I loved the shower entrance without having to step into a tub with my bad knee.
Cons: The fact that I we had to use only one side of the hotel to get to the other side due to covid other than that it was fine.
Excellent 8.8
Pros: The room was comfortable and clean.
Cons: The maid threw away valuable medication and cleaner that was by the toilet on the floor. It was not empty or in the trash. When I talked to the hotel staff, they treated me like it was my problem and didn't offer any compensation or apology. I was so frustrated by that. The other thing is the wifi issue....We have never had to pay for wifi except on a cruise line out at sea. As a result, we were not able to conduct some business. That is kind of ridiculous. Having said those two things, the breakfast was great and lots of variety, most of the staff was friendly, and the room was roomy and clean and comfortable.
Good 6.0
Pros: Room and hotel was great, coffee was surprisingly good.
Cons: Staff member made it very difficult to check in. Exhibited no interest in helping us and seemed to enjoy telling people "no" and letting them down. Was rude to a couple about their service dogs before being rude to my fiance and me.
Excellent 10.0
Pros: NANo
Cons: No
Excellent 9.0
Pros: It was nice and modern. The nightstand needed to be cleaned by staff. The phone was covering crumbs and sticky places. Otherwise, it was very good.
Excellent 9.0
Pros: Good and happy
Excellent 10.0
Pros: The room was amazing! This room was well worth the money. This will be my go-to hotel when I'm in the Raleigh area.
Cons: Nothing could have been better, everything was great!
Excellent 9.0
Cons: Breakfast staff was only one person, therefore service was very slow.
Excellent 10.0
Pros: Nice spacious clean modern and quiet room
Excellent 10.0
Pros: Friendly staff and clean room!
Cons: Nope.
Excellent 10.0
Pros: Everything was good
Cons: Nothing, you guys have a fine establishment.
Okay 5.0
Pros: Bed was comfortable
Cons: Very dated, run down, not a 3 to 4 star hotel
Good 7.0
Cons: I extended/late checkout time.
Good 6.0
Cons: No free coffee? Could not even get a banana because kitchen is closed? Stupid. For --- a night give me a damn cup of coffee
Excellent 10.0
Pros: Clean, friendly staff
Cons: Pillows
Excellent 10.0
Pros: The staff was very warm and welcoming. The rooms were very clean and cozy....Will definitely be a place for me and my family to stay again!!
Good 7.7
Pros: Hotel was very clean
Cons: Staff wasnt really friendly, I assume its because I booked thru a third party
Courtyard Raleigh-Durham Airport/Brier Creek - Raleigh
Rated no. 3
9.1
Excellent 9.1
Based on 376 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.3
Facilities
9.0
Location
9.5
Overall
9.0
Overall 9.1 Excellent
Based on 198 reviews
Cleanliness
9.2
Comfort
9.3
Facilities
9.0
Location
9.5
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.8
Comfort
9.3
Location
9.7
Services
8.9
Staff
8.8
Cleanliness
9.6
Comfort
9.5
Location
9.2
Services
9.3
Staff
9.3
Cleanliness
9.1
Comfort
8.8
Location
9.7
Services
8.4
Staff
7.8
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
9.6
Overall
8.0
Cleanliness
7.9
Comfort
8.2
Location
9.6
Services
8.8
Staff
9.3

Good 7.0
Pros: Loved the layout of the room. I had a full kitchen with a dining table to eat at, a family/small living room, nice bedroom and bathroom. It was fully equipped.
Cons: I did not like the small “gas station” type breakfast.
Excellent 8.0
Pros: I love my stay there. The staff made sure that everything right for us there
Good 6.0
Pros: My family never ate the breakfast
Cons: I didn't like how it was always something wrong with the room or the dirty pool when I check in for 3 days or more and the Manager didn't bother to fix the problem or refund me,so I left a review on their website
Excellent 10.0
Pros: EVERYTHING
Cons: NOTHING
Excellent 10.0
Pros: Very helpful, friendly staff
Cons: Liked everything
Excellent 9.0
Pros: The location is great and the staff at the hotel were pleasant. Unfortunately myself and others were stuck in the elevator for over 30 minutes and our room keys did not work.
Cons: Unfortunately myself and others were stuck in the elevator for over 30 minutes and our room keys did not work.
Excellent 10.0
Pros: Cleanliness of room and hotel
Excellent 10.0
Pros: Fresh and new, staff was friendly. Atmosphere was great. Suite was very nice, great location, felt safe. I liked the Paul Mitchell products in the shower.
Cons: The bed was a little firm for my liking. I sleep on a pillow top at home. Pillows were good though.
Excellent 10.0
Pros: Beautiful spacious rooms with large desk and plenty of outlets. Large TV that swivels for great viewing everywhere. Nice kitchen area in room. Great breakfast included downstairs.
Excellent 8.0
Pros: The location was great and convenient.
Cons: The room was small and the amenities of the hotel are basic.
Okay 5.0
Pros: I have stayed at the hotel before and the service was great. The hotel is relatively new and fairly up to date.
Cons: The customer service was poor. The front desk receptionist, was rude and disrespectful. As I spoke with her she turned and gave me her back. I requested a late check out & she told me if I wanted a late check out I would have to pay another day.
Excellent 10.0
Pros: the amenities were great, indoor pool, exercise room, restaurant
Cons: liked everything
Excellent 10.0
Pros: very comfortable, loved the quality of the bed. liked the walk=in shower
Cons: shower floor a bit slippery
Poor 1.0
Pros: Big room and nice breakfast
Cons: Charged my card after they said they wouldn't
Excellent 10.0
Pros: Staff!! Hotel employees were all PHENOMENAL! Personable, willingness to accommodate. Just made my stay so enjoyable
Cons: Totally not within the control of hotel, but the traffic noise kept me awake some nights due to it being right off highway
Good 7.0
Pros: Large room, friendly staff.
Excellent 8.0
Pros: Location was close to where I work
Cons: The fan in the room was very noisy. Had to turn it off to sleep
Residence Inn Raleigh-Durham Airport/Brier Creek - Raleigh
Rated no. 4
9.1
Excellent 9.1
Based on 198 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.2
Overall
9.2
Overall 9.0 Excellent
Based on 1,596 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
10.0
Location
9.2
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.3
Services
9.2
Staff
9.2
Cleanliness
7.3
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
8.6
Cleanliness
9.4
Comfort
9.3
Location
9.3
Services
9.3
Staff
9.3
Cleanliness
9.2
Comfort
9.2
Location
9.1
Services
9.2
Staff
9.2
Cleanliness
9.2
Comfort
9.3
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.3
Comfort
9.4
Location
9.2
Services
9.2
Staff
9.0

Excellent 10.0
Pros: Everything was great 💖
Cons: Nothing
Mediocre 2.0
Cons: The room was not thoroughly cleaned. My significant other arm got attacked by a bed bug which caused us to leave earlier than anticipated.
Okay 4.0
Pros: Clean
Cons: WiFi
Excellent 10.0
Pros: Excellent hotel! Shuttle driver went above and beyond! She was wonderful!
Cons: The only downside was the front desk clerk that checked us in. We checked in after midnight & she was NOT pleasant at all. Other than her everyone else was excellent!!
Excellent 10.0
Pros: comfortable bed, spacious room, breakfast options, safe and easy parking
Excellent 10.0
Pros: Very clean and comfortable. Easy check-in and parking. Spacious rooms.
Cons: The design of the shower door made it so that the floor would get soaked when opening the door after using the shower.
Excellent 10.0
Pros: The hotel was very clean and the room was very nice for a quick trip passing through Raleigh for the night.
Cons: n/a
Excellent 10.0
Pros: Clean, new and very convenient to the airport. Never heard a plane during my stay there.
Cons: No
Okay 5.0
Pros: The room was a great size with having a younger kid with us. The shower was really nice as well.
Cons: The pool hours were very inconvenient. The bar sometimes was opened and other nights was not. We had to take a taxi because the hotel shuttle couldn¿t run 15min earlier. There was no booklet with information for tv channels, ordering food etc.
Excellent 10.0
Pros: Room was spacious & clean. Breakfast great & definitely was planned for safety dining during a pandemic.
Excellent 10.0
Pros: Friendly staff, clean rooms, newer hotel, complimentary continental breakfast
Excellent 10.0
Pros: Great location close to RDU
Cons: We were told that the shuttle runs every 30 minutes however in our case it did not our flight wasn't until 5:00 p.m. in the last shuttle was at 11:00 a.m. so we had to sit at the airport for many hours
Okay 4.0
Pros: The location was very convent and allowed my family and me to move about the city freely.
Cons: Some of the gues throw a party on the outside lounge with loud music until about 1 or 2 am.
Okay 4.0
Cons: The staff burst in the room and I still haven¿t received my deposit back.
Excellent 10.0
Pros: Very nice hotel and very clean. The staff when I checked in was extremely friendly.
Excellent 10.0
Pros: Room
Cons: Pool hours
Excellent 10.0
Pros: So classy and clean!!
Excellent 10.0
Pros: The room, the view, and how clean is was .
Cons: I loved everything.
Mediocre 3.0
Pros: Cleanliness was excellent
Cons: One elevator and unprofessional staff
Good 6.0
Good 6.0
Pros: A beautiful hotel. Most of the staff are very pleasant
Cons: This time around I was moved twice to another room and the last room had hair in the shower. One of the staff was very rude and showed a lot of attitude and charged my card additional fees
Excellent 10.0
Pros: Breakfast was better than most places you say.
Mediocre 3.0
Pros: The pool- oh that's right- they didnt tell us until after check in that its closed.
Cons: No pool and lots why we booked there!
Good 7.0
Pros: The location.
Cons: The swimming pool was not open during our stay. Disappointed in housekeeping. Breakfast wasn't as good as it was in previous stay.
Hyatt House Raleigh / RDU / Brier Creek - Raleigh
Rated no. 5
9.0
Excellent 9.0
Based on 1,596 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
9.2
Location
9.0
Overall
9.6
Overall 8.8 Excellent
Based on 405 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
9.2
Location
9.0
Overall
9.6
Cleanliness
8.7
Comfort
8.6
Location
9.1
Services
8.9
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.3
Cleanliness
8.2
Comfort
8.9
Facilities
10.0
Location
8.3
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.7
Overall
9.3
Cleanliness
8.3
Comfort
8.3
Location
8.5
Services
7.9
Staff
8.6

Excellent 10.0
Pros: Everything and I Love Ken
Excellent 10.0
Pros: I love the style and the lodge kind of feeling the entire hotel gives.
Cons: Dinning room was closed and bar closed way too early
Excellent 10.0
Pros: I liked everything!
Cons: No
Excellent 10.0
Pros: The staff and cleanliness.
Excellent 10.0
Pros: It was clean, well kept, smelled good, all those things that make you feel comfortable.
Cons: No free continental breakfast? As is true for every hotel, the food prices are too high.
Excellent 10.0
Pros: Clean, good service, good cookies. Quiet and comfortable.
Cons: No microwave in room
Excellent 10.0
Pros: Cleanness, Customer Service and Location
Excellent 10.0
Pros: Everything
Cons: It should be a microwave in the room
Okay 5.0
Cons: There was a used bar of soap presented as new. The room just wasn't up to the level expected from Doubletree.
Excellent 10.0
Pros: The woman at the front desk has a tremendous customer service.
Cons: Not at all
Excellent 9.0
Pros: Location was quiet
Excellent 8.0
Pros: Cleanliness and hospitality.
Cons: No microwave in hotel room.
Excellent 8.0
Pros: Clean and friendly.
Cons: Lack of microwave in room.
Excellent 8.0
Pros: Nice room with two double beds, refrigerator, and large bathroom. The free cookies at check-in were also nice.
Okay 4.0
Cons: The room was not properly cleaned.
Good 7.0
Pros: Fitness center
Cons: The room was not clean.
Poor 1.0
Pros: Location
Cons: Rooms are very nasty and I feel like I should geta extra night somewhere else for free I spent money and it was terrible
Mediocre 3.0
Pros: The bed was adequate for the amount paid.
Cons: The light in the entranceway was broken, so the only available light was on a random lamp. Further, there was a loud banging sound for over an hour at 6AM which sounded like someone had duct taped a dryer to the room's wall; you could hear everything
Poor 1.0
Pros: Location
Cons: The air conditioning didn't work in our room. We were moved to a different room in the middle of the night that was in bad shape and not the same category of what we'd paid for. The front desk was rude.
Good 6.0
Cons: Access from road
Good 7.0
Pros: The hotel was very very busy but still quiet. Also right next to the freeway but amazingly noise free. Hotel staff was exceptionally friendly and helpful without exception
Good 7.0
Pros: I have mixed feeling about this hotel. I have stayed here a few times. The staff is great. The pool is also nice and lets not forget the free cookies. The location is also great with many options to eat and lots of parking.
Cons: Hotel is dirty. Room is dusty and housekeeping just does a rushed job. They supposedly cleaned the room but they left no soaps, or coffee stuff, and dirty glassware. My credit card info was also stolen from a vending machine. I expect better.
Good 7.0
Pros: Location
Cons: Didn't like the room for the price I paid
Good 7.0
Pros: The staff members were very kind and respectful.
Cons: The toilet was broken at the first room we were given. The second room we were given had a broken toilet after housekeeping came and my husband had to fix it.
Good 7.0
Pros: Location
Cons: Room furniture was damaged and dated.
Good 6.0
Pros: Nice workout area. Excellent parking. Friendly staff.
Cons: Without discussion, I was put into a room with a handicap shower - a little odd.
Good 7.0
Pros: The setting, porch and back patio seating were very nice.
Cons: We felt the rooms could be updated.
Okay 4.0
Pros: Lobby was ok Breakfast was ok for $10
Cons: Old small hotel rooms No USB ports Smelled
Good 6.0
Pros: Location, nice room and cookie at check in.
Cons: Television selection. Hilton hotels have always had plenty of selection and variety. Not this hotel. Do not understand.
Okay 5.0
Pros:  
Poor 1.0
Pros: It was red hair every where in the bathroom and on the bed the sheets was not changed
Poor 1.0
Pros: Highway convenience and great cookies
Cons: I was up most of the night due to the fact that I was unaware of a football team staying at the hotel and they ran the halls all night long until 2:30 in the morning. I ended up checking out at 3:00 am because I couldn't take the noise anymore.
Okay 4.0
Pros: We had stayed there once before and had a very good experience.
Cons: We were on the second floor and when we walked in there was a septic stink in the room, trash on the floor, and the water barely dribbled out of the shower head. We could not adjust the temperature to a suitable it was either lukewarm or scalding hot.
Mediocre 3.0
Pros: Pool
Cons: Bed and pillows very uncomfortable .
Poor 1.0
Pros: location
Cons: Housekeeping banged on my door and woke me up before 9am despite 12 noon checkout; TV reception awful; TV remote didn't work more than 6 inches from TV. No microwave. Definitely NOT a 3-1/2 star property...2 star at best.
Poor 1.0
Pros: Nothing was great about the hotel.
Cons: Rude front desk. Loud A/C. Car alarms going off in the middle of the night. Slow elevators. Pillows were mushy. Bed mattress had zero support. Bad room layout. Ugly furniture. Starbucks was not staffed when we arrived to buy coffee on our departure A.M.
DoubleTree Raleigh Durham Airport at Research Triangle Park - Durham
Rated no. 6
8.8
Excellent 8.8
Based on 405 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
9.0
Location
9.1
Overall
8.0
Overall 8.8 Excellent
Based on 207 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
9.0
Location
9.1
Overall
8.0
Cleanliness
9.4
Comfort
9.4
Location
9.3
Services
9.0
Staff
9.4
Cleanliness
9.2
Comfort
9.1
Location
9.2
Services
8.8
Staff
9.1
Cleanliness
9.4
Comfort
9.2
Location
8.9
Services
9.4
Staff
9.7
Cleanliness
8.6
Comfort
8.5
Facilities
9.0
Location
8.5
Overall
8.0
Cleanliness
9.0
Comfort
8.9
Location
8.5
Services
7.6
Staff
8.7

Excellent 8.0
Pros: Location and quietness.
Cons: My bathtub wouldn't drain.....
Excellent 8.0
Pros: The facility was in a great location. Minutes away from eateries and shopping. Staff was extremely friendly and helpful. I could stay here anytime.
Cons: We were really looking forward to a good, relaxing time in the hot tub and pool which is one of the reasons we chose this hotel; however, the hot tub wasn’t working and the pool water was unusually dirty. I expected clean, somewhat clear water with a smell of chlorine. My friend and I were very concerned about this and debated for a very short minute if we should still get in and ultimately decided we didn’t want to take that risk.
Good 7.0
Pros: I liked the cleaniess
Cons: The beds were uncomfortable and the pool was too small
Poor 1.0
Cons: First the advertisement was way off! The pics online different from what you get- the pool was like jacuzzi size and water was extra cold. The room I ordered online was for a king size bed and pull-out sofa and all I got was the bed, so when I checked my reservations it only showed the king bed and that’s NOT what I reserved- my second room was for handicap and I didn’t ask for that because I’m not handicap. Pictures of the rooms were different online, wall color, looked bigger and again I originally reserved the king with pull out bed but can’t prove that being my reservations don’t show what I actually ordered! But my sister went with me and she saw what I booked! I seen pictures online of the sofa beds and kings after we was already there-I had to look to make sure they really had those rooms online- but yeah me personally I would not return.
Excellent 10.0
Cons: Not enough parking on the lot
Excellent 10.0
Pros: Everyone was so helpful
Cons: No
Okay 5.0
Pros: Lobby staff was very nice and efficient.
Cons: Highway noise all night my room was on the highway side Hotel needs new carpet and some updates
Excellent 8.0
Cons: Cleanliness and locatipm
Excellent 8.0
Pros: It was convenient, we were able to make a last-minute reservation, and the pool was open, as the advertisement stated.
Cons: The pool water had way too much chlorine in it.
Excellent 10.0
Pros: Response of staff
Excellent 10.0
Pros: Location, room was clean. The staff was very cordial and helpful.
Excellent 10.0
Pros: Great location close to food and entertainment. Nice staff. Clean property
Cons: Hotel is perfect
Excellent 10.0
Pros: Staff awesome they even gave me a 3pm Clare checkout since my flight was at 4:30p. Facility in excellent condition. Very clean. Will stay here weekly now for business.
Cons: Everything as great
Excellent 10.0
Pros: Staff, location, room and amenities
Cons: Fairfield Inn & Suites advertized hot tub, but after arriving found out closed due to Pandemic.
Excellent 9.0
Pros: Excellent service and nice room.
Cons: NA
Excellent 9.0
Pros: Nice staff. Problem with HVAC consistent heating of room. Cold room and building and cold air blowing in elevators. Winter season.
Cons: Heating of room problem.
Good 7.0
Pros: Security and room size were most pleasing.
Cons: Housekeeping staff very intrusive in the morning, during check-out.
Good 7.0
Pros: Location
Cons: Pool / hot tub was closed. Was counting on it for exercise. If a pool and hot tub are probably the safest place if sanition levels are correct....regardless of covid. Really??
Mediocre 3.0
Pros: Good location for my needs.
Cons: There was a small sharp spike sticking out from a mattress that scratched daughter's leg. Informed front desk & ID'd the area for removal. Nothing was done about it even after 2 communications with front desk. Disappointing service to be sure!
Good 7.4
Pros: The cleaniness and the price
Cons: The sheets on the bed feel like sandpaper They need someone to run shuttle at all hours A single women having to call a taxi at late hours is not fun,
Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek - Raleigh
Rated no. 7
8.8
Excellent 8.8
Based on 207 reviews
Details
Reviews

Cleanliness
9.1
Comfort
9.1
Facilities
8.0
Location
8.9
Overall
6.0
Overall 8.7 Excellent
Based on 218 reviews
Cleanliness
9.1
Comfort
9.1
Facilities
8.0
Location
8.9
Overall
6.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.5
Services
8.7
Staff
8.8
Cleanliness
9.2
Comfort
9.3
Location
9.3
Services
9.1
Staff
9.3
Cleanliness
9.1
Comfort
8.7
Facilities
6.0
Location
8.8
Overall
2.0
Cleanliness
9.2
Comfort
9.4
Location
9.1
Services
9.4
Staff
9.2
Cleanliness
8.1
Comfort
8.2
Location
8.0
Services
8.1
Staff
8.3

Excellent 10.0
Pros: We love this hotel. My partner and I love this hotel. The bathroom is very nice, bed is so comfortable. The pool is great too. Staff is very kind.
Cons: N/A
Excellent 10.0
Pros: Cleanliness. Friendly staff.
Cons: Have to pay for breakfast
Excellent 8.0
Pros: I liked how clean, an friendly the staff was, I loved the jacuzzi an my daughter loved the pool.
Cons: I didn't like the fact that breakfast was not included with my stay, an the charge was $10 per person to eat breakfast, which the breakfast was definitely not worth the $10.
Excellent 10.0
Pros: Restaurant and dual shower heads
Cons: None.
Excellent 10.0
Pros: Everything thing else was fine
Cons: There was only pork for breakfast and we don't eat pork so we had to go out for breakfast.
Excellent 10.0
Pros: The pool
Excellent 10.0
Cons: The staff did not greet me. I greeted them.
Excellent 10.0
Pros: Clean, great location.
Cons: There was nothing I didn’t like about the property
Excellent 8.0
Pros: The pool was open for my granddaughters to play
Mediocre 3.0
Pros: Location was convenient to where we needed to be. Quiet street.
Cons: Taking Advantage of COVID-19: No housekeeping during stay-no prior notification. We went for a long day to come back to unmade room, no coffees, trash can full. Restaurant and bar closed, no breakfast. Got cold "grab & go" box. Bad bed, noisy heater.
Excellent 10.0
Pros: Staff was friendly. My room was clean. Coffee and tea was available in the lobby 24/7. Amenities were open!
Mediocre 3.0
Pros: Decor and cleanliness
Cons: Housekeeping on 4th constantly knocked on the door awaking me after I indicated I was still in room, so on 3 different occasions I pressured I assume to leave to room although it was well before 9 am.
Okay 5.0
Pros: Location
Cons: I love staying At Marriott but this particular one did not have a fan in the bathroom. It was a very cold night at the heat did not work properly.
Excellent 10.0
Pros: Front desk workers were so accommodating & friendly housekeeping.
Cons: Loved everything about this place.
Excellent 9.0
Pros: Hotel exceeded my expectation and staff was very friendly.
Good 6.0
Pros: The jacuzzi
Cons: They did not serve breakfast. For the amount of the room. There should have been breakfast served. No microwave in room as stated in profile.
Excellent 9.0
Pros: This marriott has excellent beds and an updated tv. There is still coffee in the room. The walls are solid and I heard nothing outside the room.
Cons: There could have been more breakfast options than the vending machines.
Okay 4.8
Cons: Hotel maintenance planned for the middle of the night prevented any sleep, very little response from the hotel manager. Not a hotel I would plan on returning to
Excellent 10.0
Pros: Pool i love
Excellent 10.0
Pros: This is one of the nicest hotels I've ever stayed at thank you so much
Excellent 10.0
Pros: Cleanliness. The bathroom, although small, was beautiful. Loved the drain system in the shower. We had a very late arrival and reception was very nice and understood we were tired from our flight and was very welcoming.
Cons: The entrance was not welcoming (although decorated nicely). You walk through the glass doors and there is a wall. You have to go to the right to get reception.
Okay 5.0
Pros: The shower and rain shower head.
Cons: Jacuzzi tub was closed. This is one of the main reasons I booked this hotel. Loud noise next door the first night, but corrected once I complained. I was comped a breakfast which was nice of the manager to do. No fridge.
Okay 4.0
Pros: it was an ok hotel nice lobby and good staff
Cons: they places on a floor during the remodeling and reconstruction and it was noisy messy and unatractive
Poor 1.0
Pros: The room appeared to clean and neat. Note that I spent the night in the dark due to a power outage. The lights did not come on until the next morning at approximately 10:00 AM.
Cons: Please note that the staff at this hotel were ill prepared to deal with the emergency procedures that were in effect when I arrived. The power was off and the hotel was operating on an emergency generator. I spent the night in the dark.
Good 7.0
Pros: The hotel location by the airport was a major plus...the hotel staff were very friendly...room service was timely...overall good experience given that the electricity was out from 9:00pm till I checked out late the next morning.
Cons: It would have been nice if the hotel had some sort of back-up system when their was power failure with nothing to support its guests.
Good 6.0
Pros: Good location, free parking and free wifi, free shuttle
Cons: Ac didn't cool the room, it only cooled the bed area but not the rest of the room, it is a wall unit and i couldnt sleep because it was freezing while it was running and hot when it stopped
Marriott Hotel at Research Triangle Park - Durham
Rated no. 8
8.7
Excellent 8.7
Based on 218 reviews
Details
Reviews

Cleanliness
8.9
Comfort
8.9
Facilities
9.1
Location
9.0
Overall
9.1
Overall 8.6 Excellent
Based on 732 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
9.1
Location
9.0
Overall
9.1
Cleanliness
9.2
Comfort
9.3
Location
8.9
Services
9.2
Staff
9.1
Cleanliness
9.0
Comfort
9.3
Facilities
8.0
Location
9.0
Overall
8.2
Cleanliness
8.9
Comfort
8.9
Location
9.0
Services
8.8
Staff
8.8
Cleanliness
9.5
Comfort
9.4
Location
9.2
Services
9.4
Staff
9.6
Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.7
Services
8.6
Staff
8.7

Mediocre 2.0
Pros: The property itself was nice
Cons: The staff was completely Unorganized. The messed up my reservation. Had me check in for my days that I booked, tried to take additional money from me, had me booked under someone else’s name and it was a nightmare trying to check out. I had to Claim fraud because they charged me for a extra day that I would not be there.
Mediocre 2.0
Pros: Free parking
Cons: They had swimming lessons during my stay so, it wasn't any pool access. Wasn't informed about it on the website or prior to check in.
Excellent 8.0
Pros: Clean rooms and lovely staff. The shuttle could take you anywhere within a five mile radius, not just the airport. The layout of the rooms are unique. Lots to do in the lobby. They have a dog adoption program too.
Cons: The free breakfast is limited. You get a voucher for $10 a day. That gets you a hot option( only 2) and a cup of specialty coffee. The other option is cereal or oatmeal. Being gluten free, I had only one option for breakfast. Hopefully with Covid being behind us mostly, they will expand their options .
Good 6.0
Cons: The sheets were really rough and peeling, lites had to take them of the bed to sleep in it! Bathroom door was off track. Only 1 roll of tissue. Room would get hot and cold without touching the thermostat. Our view was awful but I didn’t expect much due to the location. I’m usually not a complainer and we were only here for 2 nights so I just accepted it for what it was but definitely thought it should’ve been better for $300
Excellent 10.0
Pros: The art work and the cleanliness of the establishment. Also, the personnel are awesome.
Cons: Bar doesn't stay open long enough.
Excellent 10.0
Pros: Modern feel, very clean. Staff extremely nice. Small Bar on property was a plus to relax at.
Excellent 10.0
Pros: Clean, modern, supportive staff
Cons: Small refrigerator was noisy
Good 6.0
Pros: Close to airport
Cons: Food not available my first stay there
Excellent 8.0
Pros: Close proximity to restaurants, attractions, and the airport.
Cons: Loud noise in the hallway from doors being slammed, room hadn¿t been vacuumed, and no microwave in the room.
Excellent 10.0
Pros: Location, headed pool, friendly staff
Cons: No
Excellent 9.0
Pros: upscale rooms, very clean, sharp lobby (pool table,food shop, pub, seats), quiet location, nice front desk personnel..
Cons: n/a
Excellent 10.0
Pros: Hotel, heated pool, location
Cons: Nothing
Excellent 9.0
Pros: The room design
Cons: The sink clogged up
Excellent 10.0
Pros: Location, clean, friendly staff
Cons: Checking out
Okay 4.0
Pros: Nothing
Cons: This is an older version of the ALOFT. The WiFi didn't work in my room. I had to keep going to the lobby to use WiFi. The housekeepers were letting the doors hit the locks and making very loud noice. Booking 3rd party the incidental hold is $100.
Poor 1.0
Pros: Nothing
Cons: was not told the deposit would be $100 and had to sleep in my car for that night
Poor 1.0
Pros: Not one thing.
Cons: Got over charged. Breakfast was supposed to be free and it wasn¿t. The front desk clerk was not prepared and was rude. Front desk clerk lied to us several times. The room she gave us was dirty and not prepared.
Excellent 10.0
Pros: Clean. Courteous staff. Will definitely stay there on my next trip!!!!
Excellent 10.0
Pros: Trendy boutique hotel in a convenient location. Next time I'm in town I will definitely stay here again.
Poor 1.0
Pros: Cleanliness and location
Cons: Evening and night front desk staff are very unprofessional and rude. Also I was assigned a handicap accessible room and I'm not handicap. I think it should've been saved for someone who really needed it.
Poor 1.0
Pros: Location for the most part S there is always some type of obstacle involved with this facility.
Cons: I've noticed that most of the staff member at night have doctrine degrees in everything except customer service and treating paying customer with respect. Also I purchased a King Size room but was given a double queen room by Ali which is not what I paid
Poor 1.0
Pros: The Decor
Cons: Horrible experience in a nice decor. Rooms were either unsanitary sinks were extremely clogged coffee makers were nasty and unclean with old Tea bags still inside.
Mediocre 3.0
Pros: The location
Cons: Cleaning staff unfriendly no toilet paper in the room on arrival the shower pressure was horribly low the hot and cold valve on the mixer was loose wouldn’t stay warm valve keep falling down to boiling hot. They ran out of wash cloths on my second
Mediocre 2.0
Pros: The location is great
Cons: The room was not clean. During this pandemic cleaning should be the main concern. The room we were giving was not that, matter of fact it was beyond disgusting! Trash was left from the previous visitors & the bathroom was not clean!
Good 6.0
Cons: I reserved a king loft suite and only to check in and find out that I was given a standard room for the cost of a king suite, I was then transferred to a handicap accessible room which was ok, but not acceptable if there was someone in need of it.
Mediocre 2.0
Pros: amenities much like eu hotel airports - less than 5 minutes from airport - very clean
Cons: wifi and remote control did not work, no cell service inside room or outside hotel (great service inside airport) worst of all? king size bed was worst hotel bed i've ever slept in - it was like riding a roller coaster as if 2 obsolete twin beds mated
Good 7.0
Pros: Good location to the airport. Decor up to date and friendly staff.
Cons: TV did not work. Sounds stupid, but there were no stir stick in the coffee area in the room.
Okay 5.0
Pros: Good staff
Cons: Inconvenience of no microwave in room
Good 7.0
Pros: Location
Cons: I asked the front desk staff member for a quiet room towards the end of the building. He set me up in a room next to the elevator. I had to return to the front desk with luggage in tow to arrange for another room.
Mediocre 3.0
Pros: Location
Cons: It was not worth the price.
Okay 5.0
Cons: Phone not working, TV set up is not working properly. Shower was dirty.
Mediocre 3.0
Pros: The staff was friendly
Cons: There was mold and rust in the grout in the shower. There were black marks on the walls in the room. For paying $--- for one night for a 3 star hotel, I would of expected better conditions. Also the pool closed early and it took an hour to be picked
Poor 1.0
Pros: I smelled something that smelled sour and like mold and couldn’t figure out what it was? I just realized that it was the pillows underneath the pillow case that smelled horrible. I can’t believe that I have been laying my head in them ðŸ�
Cons: Totally Disgusting! I also had to switch rooms prior to that because the house keeper refused to clean the room after being asked for 4 days straight. The front desk staff was polite but the pool has been closed since I have been here!
Poor 1.0
Pros: Nothing
Cons: $100 security deposit Zero amenities Nothing stocked
Okay 4.0
Pros: Great location. Main lobby very nice. Hotel staff polite.
Cons: The bathroom door did not close nor latch. I let the front desk know and they did not offer a new room. Lights mislabeled.
Excellent 9.7
Pros: Comfy bed, cool modern room layout, nice shower. Very clean.
Cons: Some guests in my hall were a bit noisy but that can happen at any hotel.
Good 6.8
Good 7.0
Pros: location
Cons: bathroom and walls were dirty, there was a lube handprint on the headboard
Okay 4.0
Pros: Location is good.
Cons: Hotel use to be very nice but floor was dirty with hair & now water is not free anymore. No free breakfast. Hotel had a dog in lobby next to elevator 24-7 . Not even considering people with allergies.
Good 6.0
Cons: Room was dirty. Floors and bathroom were not cleaned. Bad smell in the shower. Mold was a huge issue, causing respiratory and skin problems.
Good 7.0
Pros: Liked the desk and work area....
Cons: No free breakfast ... and no microwave in room...
Good 7.0
Pros: Recent updates are well done.
Cons: More updates needed.
Okay 4.0
Pros: Location, price, airport shuttle, friendly staff
Cons: Room poorly built with thin carpet and cheap fixtures, including a door that jammed and then the handle pulled off (happened in both my rooms!) They did not come to fix the safe that never worked. Only ONE chair was to be found in the rooms.
Good 7.0
Pros: Room was clean. Maintenance was sent quickly to fix broken bathroom door.
Cons: Called for shuttle ride from RDU. Van drove past without stopping. Tried calling same # back & got a recording asking for a pin#. There was no way to speak to a person! Stranded at the airport. Had to call another Aloft hotel in nearby town to help.
Okay 5.0
Pros: It's a modern hotel
Cons: There were kids hanging out in front of our room at 1230 and yelling and screaming at each other.
Good 7.0
Pros: Convenient to the airport, comfortable king bed, shuttle service (great courteous drivers!)
Cons: Noisy lobby because it is open to the hotel bar. That said t looked like everyone was having a great time. Wis me there was room service and a real restaurant
Poor 1.0
Pros: The bed was pretty soft.
Cons: Yes. The water scalded me in the shower and would not get colder. I had to shower in a different room. There was hair in the shower. I waited on hold for twenty minutes to speak to the manager and he never got on the phone. He did not apologize to me!
Okay 5.0
Pros: Location was good, price was appropriate
Cons: Dirty comforter and the room set up is not ideal, only a sliding door to close off the bathroom.
Okay 5.0
Pros: The interior decor in the lobby.
Cons: Rude front desk clerk. Loud front desk personell both days. Loud people in bar in the front lobby not very family friendly. Room divider wall not good for even temperature in room. Hot on one side cold on the other. TV worked but channel change very slow.
Okay 5.0
Pros: Room looked nice and overall decor was nice
Cons: I called the front desk and let them know the heat was not working in the room. I was told maintenance would come and no one showed up. Was very disappointed in the customer service.
Mediocre 3.0
Pros: 4 miles from my destination. And clean.
Cons: No in-room refrigerator. No micro-wave, anywhere. Not even a continental breakfast, nevermind something involving eggs or waffles. And the ice machine on my floor did not work.
Mediocre 3.0
Pros: Bar
Cons: Bathroom & shower had hair in it. And the room was dusty.
Mediocre 3.0
Pros: Good airport shuttle
Cons: First one had two Beds. 1st bed had some type of crumbs on the bed and the other bed had hairs on it.
Poor 1.0
Pros: This is a newer hotel with up to date fixtures. My room was large.
Cons: Everything good is destroyed by the location back up against a freeway. It was so loud I could not sleep the entire night. Sounded like construction or an airfield. Really should have sound proofed the windows. Plus no restaurant for a tired traveler.
Excellent 10.0
Pros: The hotel was funky, yet inviting. The staff was very friendly. The room was clean, simple and had nice amenities.
Mediocre 2.0
Pros: Cleanliness, amenities.
Cons: The staff.
Excellent 10.0
Pros: I liked the: price cleanliness comfort of the bed and pillows Contemporary decor Staff was friendly
Poor 1.0
Pros: Seemed like the staff there was nice.
Cons: The hotel was without power. Did not get access to the room until around 11pm. Not a good stay
Excellent 10.0
Pros: Very new and clean
Cons: Hotel was not too busy so staffing was short
Aloft Raleigh-Durham Airport Brier Creek - Raleigh
Rated no. 9
8.6
Excellent 8.6
Based on 732 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
9.3
Location
8.7
Overall
9.3
Overall 8.7 Excellent
Based on 129 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
9.3
Location
8.7
Overall
9.3
Cleanliness
8.9
Comfort
8.9
Location
8.8
Services
8.8
Staff
8.8
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.7
Comfort
8.5
Location
8.5
Services
8.8
Staff
8.9
Cleanliness
8.3
Comfort
8.6
Location
9.4
Services
8.6
Staff
8.9
Cleanliness
8.9
Comfort
8.3
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
8.4
Comfort
7.6
Location
8.5
Services
7.6
Staff
8.2

Good 7.0
Pros: We required an accessible room and it met our needs and more. The bathroom was more than spacious with a roll-in shower with built-in bench.
Cons: I realize the restrictions due to the pandemic impose limitations on the property's ability to serve a hot breakfast, but the microwave biscuits were HORRIBLE at best. Flavorless and horribly overcooked. The AC unit in our room was quite loud when in cooling mode. Even on fan alone, the unit was noisier than I would have liked. When the AC kicked in, it was like a large truck running just outside our window. Shampoo/soap dispenser in the shower is placed directly above the shower bench, so if/when you need to lean back, you must remember to avoid these metal dispensers or possibly suffer scrapes/ skin punctures. My wife loved the firm bed ... I prefer one a bit less firm.
Okay 4.0
Pros: Good location. Comfortable bed.
Cons: Room was very clean except for white goo on the bed skirt. No people anywhere; had to hunt down the front desk clerk to check in, about 5-10 minutes to find anyone, and that was the only human being I saw during my stay. Felt a little apocalyptic.
Excellent 10.0
Pros: Love the room and my family. Customer service was polite and professional.
Cons: Every thing was good
Excellent 10.0
Pros: I enjoyed everything it was very nice, quiet and peaceful!!!
Cons: N/A
Excellent 9.0
Pros: Great location and very accommodating staff! There was a conflict with our booking but the staff took care of it with no problem and even upgraded our room for the inconvenience.
Cons: Our AC in the room wasn’t cooperating well during our stay but that was overshadowed by our overall satisfaction with our stay. Also expected a hot breakfast but due to COVID, you are given a pastry, yogurt and a fruit in a bag. Slightly disappointing since we chose this particular hotel for its location and breakfast.
Good 7.0
Pros: The staff was friendly and the beds comfortable
Cons: The pillows and the bed where a little old and musty smelling.
Excellent 10.0
Pros: The friendly staff.
Cons: The bathtub/shower had a loose faucet and it took forever to get any hot water.
Excellent 10.0
Pros: Staff very friendly.
Excellent 10.0
Pros: Better than expected. Large modern room.
Excellent 10.0
Pros: The customer service was fantastic, the room was nice and very clean, and the breakfast was good!
Excellent 10.0
Pros: Just perfect
Excellent 10.0
Pros: Very courteous and professional staff. Real hot breakfast with omelets and sausages, not just bread and pancakes. Reception in the afternoon with beer and wine was a nice plus.
Excellent 9.0
Pros: The hotel was clean and staff was friendly.
Cons: Breakfast on the weekend was over at 10. Kind of early than some others that I have stayed at in the past.
Excellent 10.0
Pros: Breakfast was delicious
Cons: Fitness center was undergoing construction while I was there, but other than that it was great.
Excellent 10.0
Pros: Meet and clean
Cons: Staff charge me $10 upon checking and told me this just for security and return upon check out but still not showing as pending transaction
Excellent 10.0
Pros: Location
Cons: I'm Chris but not from Norwalk Ct. Blowing Rock NC
Excellent 10.0
Pros: Room
Cons: No
Okay 5.0
Pros: the staff was very friendly and helpful. The room was very clean.
Cons: It was very noisy. There was a train track somewhere near. The hvac unit had a gap between it and the wall, so the noise was even worse. The bathrooms were clean, but the overall facility had a dated look.
Excellent 9.7
Pros: The bed, and the breakfast wonderful.
Cons: When I first got there it took a while for someone to come to the desk, other than that everything was good.
Holiday Inn Express Hotel And Suites Research Triangle Park - Durham
Rated no. 10
8.7
Excellent 8.7
Based on 129 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
8.6
Location
8.6
Overall
8.3
Overall 8.4 Excellent
Based on 149 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
8.6
Location
8.6
Overall
8.3
Cleanliness
8.6
Comfort
8.7
Location
8.5
Services
8.3
Staff
8.9
Cleanliness
10.0
Comfort
8.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.7
Location
8.7
Services
8.6
Staff
8.9
Cleanliness
9.4
Comfort
9.4
Location
9.0
Services
9.4
Staff
9.6
Cleanliness
8.4
Comfort
8.6
Facilities
8.5
Location
8.3
Overall
8.0
Cleanliness
8.3
Comfort
8.1
Location
8.2
Services
8.1
Staff
8.9

Excellent 9.0
Pros: It was a convenient location to where we needed to be so for that i give two thumbs up ...It was close to food which there was alot of food choices you might miss or be told(easiest way for us or for anyone to search nearby food is by going on Door Dash 😉 trust me...you will thank me later) All in all we enjoyed the hotel. Oh and there are still Covid Restrictions on the date i wrote this. So mask 😷 No Bar No Restaurant but you are still able to sit outside and enjoy the peace 😎
Cons: Just that jts Non Smoking (except outside) We are a little spoiled when it comes to it lol, the thought of just wanting a smoke before bed and having to go all the way downstairs 😂 so use to balconies
Okay 4.0
Pros: Windows and View-windows dirty on the outwide parking easy
Cons: No quilt on bed-I took pictures AC loud Room felt dusty Hallways smelled of smoke Open shower stall...seriously? Obvious stains on floor outside bathroom leading to the bed area
Good 7.0
Pros: Clean facilities, friendly staff, complimentary water because of COVID. Proximity to the airport was very important and it met this need exceptionally well.
Cons: The facilities were clean though a little outdated. Not worth the $129 total for a one night stay in the room
Excellent 8.0
Pros: Everything was clean and staff was great.
Cons: Room could have been bigger. Free breakfast
Excellent 10.0
Pros: The Hotel was was not too crowded and the staff was very friendly and helpful throughout my stay
Cons: No
Good 6.0
Pros: Nice staff, clean room, other than the two mentioned things it was a good stay.
Cons: Overall the stay was fine. The mattresses were quite noisy, they seemed to shift on the frame and squeaked whenever you climbed in or out. Housekeeping didn't check the microwave when they were cleaning the room, someone left their Chinese food behind in a container.
Poor 1.0
Pros: The room was fairly nice and the location was good.
Cons: The staff was absolutely horrible. The maintenance man pulled up in his van and out of nowhere started screaming at me and my party, to "Get out, and You're outta here, we don't deal with your kind" etc etc. I did have a friend in my party that was black.
Okay 5.0
Pros: A place to lay my head after a long day of traveling
Cons: I have a rewards gift card from Hilton garden Inn that I received last year. I was gonna use it on my room price. I booked online so was told. Can not use it for that. Turns out a card that seems impossible to use. Thanks for the useless card hilton.
Excellent 8.0
Pros: Comfortable room
Cons: Prices were high. Would have liked better in room entertainment. A party in the ballroom shook the walls in my room and I couldn’t sleep.
Excellent 9.0
Pros: The hotel was nice and in a nice location.
Cons: No major complaints. Air conditioner did not work at first but  was so accommodating and he was off but he stayed until we had air. He was a very delightful person.
Excellent 9.0
Pros: Closely located to Duke University and an overall nice facility.
Cons: The remote control was missing from the room and the restroom had hair in the shower. Upon arrival the front desk clerk told me my credit card was denied. I confirmed with my bank that the charge was not denied and had to work through this upon arrival.
Excellent 8.0
Pros: Very good hotel. Staff cares, takes good care of you
Cons: Keys weren't wotking very well this past week.
Hilton Garden Inn Raleigh-Durham/Research Triangle Park - Durham
Rated no. 11
8.4
Excellent 8.4
Based on 149 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.9
Location
9.0
Services
8.4
Staff
8.1
Overall 8.4 Excellent
Based on 222 reviews
Cleanliness
8.7
Comfort
8.9
Location
9.0
Services
8.4
Staff
8.1
Cleanliness
8.9
Comfort
9.0
Location
9.1
Services
8.5
Staff
8.2
Cleanliness
8.6
Comfort
8.5
Location
8.9
Services
8.2
Staff
8.0
Cleanliness
9.1
Comfort
9.4
Location
9.2
Services
9.4
Staff
8.3
Cleanliness
7.9
Comfort
8.6
Location
9.0
Services
7.5
Staff
8.1
Cleanliness
8.8
Comfort
8.8
Location
9.3
Services
8.3
Staff
8.5

Mediocre 3.0
Pros: Location
Cons: We couldn't find our unit after our long trip from the east coast and their was no one to contact to help us. We ran around for an hour at 11:00PM in the cold looking for the unit Our air conditioner didn't work and we had no TV . No one answered our calls from our cell phone even on Monday . I had to make a call from the unit telephone in order for anyone to answer. Very bad experience.
Excellent 10.0
Cons: Never meet anyone but would stay there again
Excellent 10.0
Pros: Very peaceful and relaxing, love the wholesome natural look and friendly people. Near Walmart, and had everything inside for you to be comfortable and enjoy your stay. I plan come back every time I am in Raleigh.
Cons: Took me good minute to find lease office to drop key
Poor 1.0
Pros: It seemed like a nice place to stay even tho i never got inside
Cons: The property didn't put the correct zip code associated with my credit card and it was declined and they never told me! I was outside the apartment complex for 2 hours trying to find out why i couldn't get into the apartment before the after hours lady told me my card was declined! But it was a brand new card! And they booked the room with somebody else and never told me nothing! The worst experience i ever had with booking!
Excellent 8.0
Pros: Location
Cons: The water in the bath tub went out slow
Oakwood Raleigh Brier Creek - Raleigh
Rated no. 12
8.4
Excellent 8.4
Based on 222 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.7
Facilities
9.1
Location
8.8
Overall
8.8
Overall 8.3 Excellent
Based on 216 reviews
Cleanliness
8.6
Comfort
8.7
Facilities
9.1
Location
8.8
Overall
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.6
Comfort
8.7
Location
8.8
Services
8.4
Staff
8.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.9
Comfort
8.8
Location
8.6
Services
8.5
Staff
9.1
Cleanliness
8.8
Comfort
8.9
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.2
Comfort
8.3
Facilities
4.0
Location
8.3
Overall
4.0
Cleanliness
8.9
Comfort
8.8
Location
8.3
Services
8.4
Staff
9.0

Excellent 10.0
Pros: Clean and location
Cons: Swimming pool was not clean
Excellent 8.0
Pros: Clean, pool / Jacuzzi open.
Cons: Breakfast could have been better no bread option. Only individual muffins. Same breakfast every morning.
Excellent 9.0
Pros: It nice to have food again in hotels
Excellent 8.0
Pros: It was clean
Cons: Everything looked a bit dated
Excellent 8.0
Pros: The area was okay. The room was a good size. And it smelled nice when we walked into the room.
Cons: The bathroom in my room had multiple strands of hair and the tub was not clean.
Okay 5.0
Pros: Breakfast & coffee was closed after i paid $700+never again.
Excellent 8.0
Pros: Friendly and courteous
Excellent 8.0
Pros: We stayed there for the weekend. Initially checking in was a bit longer than it should but he was by his self at the time. The hotel is old and outdated but it was a nice stay. The pool is only reserved for 30 mins which no one told me but they were happy for that.
Excellent 10.0
Pros: The price and cleanliness.
Cons: There was nothing in the room to identify local attractions, or directions. (food, banks, hospital, etc)
Excellent 10.0
Pros: Amazing room Great price
Poor 1.0
Pros: Free parking
Cons: The room had a damp smell, we were very itchy through the night. The walls in the bathroom were dirty, and the bathroom floor (tub) was sticky. We couldn’t sleep the entire night, and was not confident to use the pool due to poor sanitary conditions of the hotel.
Excellent 8.0
Pros: Great location, great price, great service.
Cons: I saw a couple spiders
Mediocre 3.0
Pros: Close to RTP.
Cons: one side of the building faces the high way. My room was unfortunate on the side. It was very noisy. I did not sleep well.
Good 6.0
Pros: Amenities
Cons: Not very clean, too many people allowed to congregate in the lobby a seating area.
Good 7.0
Pros: I liked the ease of check in, location of amenities, and friendliness of staff.
Cons: The room could have been cleaner, especially in times of Covid. Close parking was limited, and the noise was unexpectedly loud. We had issues with our door/ key as well.
Excellent 9.0
Pros: Proximity to EPA
Excellent 10.0
Pros: Quiet,clean, professional.
Cons: The design of the tub I feel will be a slip hazard based on its design that slops to the middle of the tub. I definitely feel a tub mat and future outlook to not consider the design because it's definitely a slip hazard. All in all I HAVE NO COMPLAINTS
Good 7.0
Pros: The beds were very comfortable
Cons: It was not clean .
Excellent 9.0
Pros: Location
Mediocre 2.0
Pros: The room and bathroom and access to wifi and other necessities
Cons: Limited channel and suspicious characters trying to harass guest
Poor 1.0
Cons: Front desk customer service needs to be retrained on interacting with paying customers. I was hung up on this morning for inquiring about adding my nights stayed to my Marriots Bonvoy acct.
Excellent 10.0
Pros: Extremely clean and smelt good. No stains on the walls or floors. Everything worked perfect. I was extremely pleased with this hotel because the cleanliness and the staff were as nice as could be. Great Hotel.
Cons: No not really.
Excellent 8.0
Pros: Very Clean and convient
Good 7.0
Pros: Location and Price Evening reception staff was friendly
Cons: Morning reception staff was unfriendly Room showed visible signs of wear and tear
Okay 5.0
Pros: The location was convenient.
Cons: The cleanliness of his hotel was poor and in the current pandemic several precautions were not made. The tub in my first room was dirty & I changed to a room with stained towels. There was also a pile of soiled towels in the hallway. I checked in at 2 am.
Excellent 8.0
Pros: Value. Very clean, easy access, low cost
Cons: One of the elevators was not working. This hotel is five floors so one elevator serving five floors meant extended wait times for the elevator
Good 6.0
Pros: Location convenient to airport
Cons: This is not an updated Springhill. I did not notice that when booking.
Okay 5.0
Pros: The manager tried hard to fix the issues and was very helpful . He offered to credit/refund my stay for the issues with the room. The pool time slots were organized. Mostly everyone was polite
Cons: The hotel needs an update. I have seen analog microwave ovens in a long while until I came here. My room was not cleaned throughly. My comforter had blood stains, hair on the bathtub that wasn’t mine, etc.
Mediocre 3.0
Pros: Needs an upgrade
Cons: Pool was broken
Okay 5.0
Pros: Nothing.
Cons: The customer service sucked. The night auditor/supervisor was helpful. But the Male that was there before her, over charged me then tried to lie about. He charged me twice for the room and two incident deposits. I will never return to that location.
Mediocre 3.0
Cons: Very old and outdated. Staff was okay. Had ants in room. Linen was very thin and ruff. Not what I expected from a Marriott SpringHill Suites. Sofa bed was so old and uncomfortable. Made reservation for five, but only set up for two. Sofa had none.
Okay 5.0
Pros: Our room was spacious and clean. Great location!
Cons: The staff were not overtly friendly. My fiancé was five minutes late for the to go breakfast and the front desk person was very rude.
Excellent 10.0
Pros: All of the staff were very friendly and accommodating. I thought the hotel was very nice and clean.
Excellent 8.2
Pros: quiet
Cons: breakfast was bad
Excellent 10.0
Pros: I like the atmosphere of the hotel and the way in which the staff made me feel welcomed into the hotel
Cons: There was nothing that I did no like. To me everything was perfect and I would highly recommend this hotel.
Excellent 10.0
Pros: Everything! The students I took with me had choices of what they wanted to do and had an awesome breakfast to begin their day!!!!!!!
Cons: I can not say that there was anything that I didn't like.....

Cleanliness
8.2
Comfort
8.5
Facilities
5.0
Location
8.7
Overall
2.0
Overall 8.4 Excellent
Based on 61 reviews
Cleanliness
8.2
Comfort
8.5
Facilities
5.0
Location
8.7
Overall
2.0
Cleanliness
8.3
Comfort
8.8
Location
8.9
Services
8.9
Staff
9.3
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
2.0
Cleanliness
7.7
Comfort
8.0
Location
8.4
Services
8.2
Staff
8.6
Cleanliness
9.1
Comfort
8.8
Location
9.1
Services
8.8
Staff
9.4
Cleanliness
8.5
Comfort
8.7
Facilities
8.0
Location
8.9
Services
8.3
Cleanliness
7.9
Comfort
7.5
Location
8.9
Services
8.6
Staff
9.3

Good 7.0
Pros: The beds were comfortable and clean.
Cons: Could've been a little cleaner. Thankfully, we brought plenty of cleaning and disinfectant supplies. Our balcony sliding door was filthy. The glass wasn't cleaned and the door handle seemed broken so we never tried to open it. The drapes were stained at the sliding door. You can definitely tell the place has aged. The furniture was worn down in the sitting area. Nevertheless, the stay wasn't horrible. The beds were clean and comfortable which is most important.
Excellent 10.0
Pros: Excellent service. Richard at the front desk was amazing a very helpful with activity suggestions. He was super friendly.
Cons: Na
Excellent 9.0
Pros: Quite location. Great staff and hotel is centrally located.
Cons: Nothing. Except maybe an earlier check-in.
Okay 5.0
Cons: There was no soap (COVID needs hand washing)we did not request a handicapped room which we got . We had to use towels to prevent the shower water from running into the toilet area. The room was a bit chilly , I raised the heat to 74, it went back to 72.
Poor 1.0
Pros: My day of checkout was hell. I called and let the hotel know that I had to step out and I wasn’t going to be back at check out time and I wanted to let them know. When I got back 2 female employees and a manager was very rude, yelling and rushing u
Cons: The manager and the female employees that cleaned room 117 was very nasty and rude. I would never spend my money here again
Excellent 8.0
Pros: The breakfast was cold. Understandable due to covid i guess
Excellent 10.0
Pros: Had a good stay i missed the free breakfast but i understand because of the virus.
Cons: The rooms and the stove
Excellent 10.0
Pros: Balcony. Spacious rooms
Cons: Ladybugs In room
Excellent 8.0
Pros: PROFESSINAL
Cons: IT WAS BFINE
Excellent 10.0
Pros: All was great!!! Enjoyed the experience. Will definitely use you again
Mediocre 3.1
Cons: Didn't like how they were doing construction work.. there was so much saw dust in the elevators I felt like I was breathing it. Not mentioning my pregnant wife choked from it. The room had such a bad smell to it me and my wife could barley sleep through the night. The breakfast menu was so small and awful I only drank my orange juice and my wife threw away her hash browns. For $275.00 a night a expected something a little more relaxing and comforting.
Excellent 10.0
Pros: Probably the cleanest Hotel I've been in, in years. Extent staff.
Cons: Nothing
Homewood Suites Raleigh-Durham Airport - Durham
Rated no. 14
8.4
Excellent 8.4
Based on 61 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
8.7
Location
8.9
Overall
8.4
Overall 8.1 Excellent
Based on 99 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
8.7
Location
8.9
Overall
8.4
Cleanliness
6.0
Comfort
7.0
Facilities
6.0
Location
9.0
Overall
7.0
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.9
Location
8.6
Services
8.3
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.0
Comfort
7.0
Facilities
9.0
Location
8.0
Overall
8.0
Cleanliness
8.5
Comfort
8.3
Location
8.9
Services
8.7
Staff
8.9
Cleanliness
8.8
Comfort
8.4
Facilities
10.0
Location
9.0
Services
7.5
Cleanliness
8.9
Comfort
9.0
Facilities
9.5
Location
9.0
Overall
9.5
Cleanliness
8.4
Comfort
8.4
Location
8.8
Services
8.1
Staff
8.0

Good 7.0
Pros: Location
Cons: The hotel showing its age, construction was ongoing
Excellent 8.0
Pros: Good location
Cons: The room was not as up to date as I like. You can tell it's an older hotel.
Poor 1.0
Pros: Hotel is clean and location
Cons: HVAC didn't work properly, big gap between window, all outside air coming thru, remote didn't work, t.v too small
Good 7.0
Pros: The area was very secluded.
Cons: It needs alittle updating.
Poor 1.0
Cons: Window leaking
Excellent 10.0
Pros: met every need and expectation
Excellent 10.0
Pros: Room were spacious, the bed was soft and comfortable. Staff was friendly and knowledgeable. I had a great stay!
Excellent 10.0
Pros: Location and staff
Okay 5.0
Pros: Friendly staff. Front desk made it easy for me to Change rooms when my television stopped working.
Cons: Roach appeared overnight and died before the next morning on my first night there.
Excellent 10.0
Pros: Staff was great as well as the room.
Cons: No
Excellent 8.0
Pros: Location And staff
Cons: Old rooms and uncomfortable beds
Excellent 10.0
Pros: room and staff
Cons: fitness center was closed
Poor 1.0
Pros: Staff & GM
Cons: Dirty, old, misleading regarding place to eat/drink,smelly,horrible manager,stained linens including sheets towels washcloths. EXTREMELY dusty.TV was not working. Did not offer a full refund. DO NOT STAY HERE
Poor 1.0
Cons: Apparently this hotel closed in March and only reopened at the end of July. They have none of the amenities their website promises. No airport shuttle, no restaurant and the staff could care less about guest experience.
Poor 1.0
Pros: Checkout time was at noon.
Cons: This hotel is absolutely awful. Sheraton should be ashamed to put their name on the outside of this building. It is outdated, dirty, and the front staff needs an attitude adjustment. We have stayed in hotels we would never have assumed were better!
Excellent 10.0
Pros: The pool area and the lobby. Hotel is clean and the staff is nice. The sheets were also high quality compared to other similar hotels. Coming back for sure.
Cons: The hallways show their age but the rooms are nice and makenup for the shabby hallways.
Good 6.0
Pros: Staff response
Cons: Noisy air conditioning Clogged sink drain which was fixed promptly
Good 7.7
Pros: Business area location
Cons: Bed was too soft and needs replacing
Good 6.8
Cons: The mattress is very soft as if it is used every month for Sumo Wrestling convention...you sink right in.
Excellent 10.0
Pros: GReat rooms and ammenities!
Excellent 9.6
Pros: Room is very comfortable with enough electrical outlets! Staff is dedicated to customer satisfaction. Great breakfast buffet with the best omelet chef in the world. Two excellent restaurants within walking distance. Central location if you're traveling between Raleigh and Durham.
Cons: A bit pricey.
Excellent 10.0
Pros: The staff were very helpful in providing information and problem solving suggestions.
Cons: The sound system needs a little work and the room sound enclosure.

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