Hotel Puerto Palace

4 stars
C/ Doctor Celestino Cobiella Zaera, 2, 38400 Puerto de la Cruz, Tenerife, Spain
Puerto de la Cruz, Spain
+34 922 372 460
8.6
Very good
based on 5220 reviews
5,220 reviews
Tue 26/5
-
Wed 27/5
2 guests, 1 room
Deals from
$105
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
$105
Standard Room
$122
King room
$254
42 more Hotel Puerto Palace deals
42 more Hotel Puerto Palace deals
Restaurant
Other
Bathroom
Other
Pool
Other
Other
Bathroom
Lounge
Lounge
Bedroom
Lounge
Pool
Lobby
Balcony
Banquet hall
Bedroom
Other
Spa
Bedroom
Bedroom
Front desk
Balcony
Bedroom
Balcony
Bedroom
Bedroom
Bedroom
Balcony
Outdoor view
Bedroom
Hallway
Other
Gym
Bedroom
Other
Other
Photos of Hotel Puerto Palace
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This smoke-free hotel features 2 outdoor pools, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Hotel Puerto Palace offers 314 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies or patios. Beds feature down comforters. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. 2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
8.6
Very good rating
Based on 5,220 verified guest reviews

Latest deals for Hotel Puerto Palace

Tue 26/5
-
Wed 27/5
Double room
1 twin bed
$105
nightly with fees
bed type unknown
$172
nightly with fees
bed type unknown
$187
nightly with fees
Standard Room
bed type unknown
$122
nightly with fees
bed type unknown
$130
nightly with fees
bed type unknown
$138
nightly with fees
King room
bed type unknown
$254
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Puerto Palace

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Beach access
  • Fishing
  • Board games/puzzles
  • Game room
  • Cycling
  • Scuba diving
  • Diving
  • Evening entertainment
  • Mini-golf
  • Table tennis
  • Basketball court
  • Hiking

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Tour desk
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box

Bathroom

  • Hairdryer
  • Open-air bath
  • Public bath
  • Private bathroom
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Massage
  • Pool bar
  • Sauna

General

  • Family rooms
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Sea view
  • Solarium
  • Soundproof rooms
  • Telephone

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)
  • Playground
  • Swimming pool toys

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Refrigerator
  • Vending machine (drinks)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Library
  • Shared lounge/TV area
  • TV

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • First-aid kit
  • Safe

Accessibility and suitability

  • Designated smoking area
  • Non-smoking rooms available
  • Disabled access
  • Lift

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre
  • Tennis

Laundry

  • Laundry facilities
  • Laundry service
  • Drying rack for clothing

Bedroom

  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Parking and transportation

  • Shuttle service

Reviews of Hotel Puerto Palace

8.6
Very good
5220 verified ratings
Wonderful
2619
Very good
1302
Good
721
Okay
244
Fair
164
Mediocre
82
Poor
88

Summary of reviews

Guests say
Guests appreciated the hotel's spacious rooms, beautiful and well-maintained pools, and generally good service. The pool area and gardens were frequently highlighted as major positives. However, some guests noted issues with cleanliness, bathroom conditions, and occasional service shortcomings. The hotel offers a pleasant environment especially for families and those looking to relax by the pool and gardens, though some areas could benefit from modernization and improvement.
AI-generated from customer reviews
Pool8 out of 10
Room Size7 out of 10
Bathroom3.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

C/ Doctor Celestino Cobiella Zaera, 2, 38400 Puerto de la Cruz, Tenerife

What's nearby

  • Parque Taoro0.4 km
  • Risco Belle Aquatic Gardens0.6 km
  • Centro de las Orquideas0.7 km
  • Centro de Buceo El Cardumen0.7 km
  • Casa Iriarte0.8 km
  • Sitio Litre0.9 km
  • Plaza del Charco0.9 km
  • Playa del Castillo San Felipe1 km
  • Museo Arqueológico del Puerto de la Cruz1 km
  • Iglesia de Nuestra Señora de la Peña de Francia1 km
  • Castillo San Felipe1 km
  • Museo de Arte Contemporáneo Eduardo Westerdahl1.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hotel Puerto Palace

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Puerto Palace

  • Where is Hotel Puerto Palace located?

    Hotel Puerto Palace is located at C/ Doctor Celestino Cobiella Zaera, 2, 0.7 km from the centre of Puerto de la Cruz. Parque Taoro is the closest landmark to Hotel Puerto Palace.

  • When is check-in time and check-out time at Hotel Puerto Palace?

    Check-in time is 16:00 and check-out time is 12:00 at Hotel Puerto Palace.

  • Does Hotel Puerto Palace offer free Wi-Fi?

    Yes, Hotel Puerto Palace offers free Wi-Fi.

  • How far is Hotel Puerto Palace from the airport?

    Hotel Puerto Palace is 22 km from Santa Cruz de Tenerife Tenerife-Norte.

  • Does Hotel Puerto Palace have a pool?

    Yes, Hotel Puerto Palace has a pool on-site.

  • How does KAYAK find such great Hotel Puerto Palace hotel deals?

    KAYAK scours the web for all room deals available at Hotel Puerto Palace in Puerto de la Cruz and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Puerto Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Puerto Palace.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Radisson Resort & Residences Tenerife - Adults Only8.9 Excellent (1,364 reviews)0.18 kmAdults only, Outdoor pool, Fitness centre$191+
4-star hotel
Hotel Tigaiga9.2 Excellent (1,693 reviews)0.29 kmOutdoor pool, Restaurant, Bar/Lounge$257+
2-star hotel
60% cheaperGlobales Acuario6.8 Good (1,626 reviews)0.44 kmOutdoor pool, Restaurant, Bar/Lounge$65+
4-star hotel
Hotel Elegance Miramar6.7 Good (593 reviews)0.53 kmFitness centre, Restaurant, Coffee machine$200+

Cheapest

See cheapest stays in Puerto de la Cruz
2-star hotel
62% cheaperTejuma7 Good (1,632 reviews)0.57 kmRoom service, Free Wi-Fi, Wi-Fi available in all areas$62+
2-star hotel
60% cheaperGlobales Acuario6.8 Good (1,626 reviews)0.44 kmOutdoor pool, Restaurant, Bar/Lounge$65+
1-star hotel
58% cheaperHotel Don Cándido8 Excellent (2,009 reviews)0.53 kmOutdoor pool, Free Wi-Fi, Business centre$69+
3-star hotel
46% cheaper
Penthause Apartment Villa Rosalva
0.59 kmSnorkelling, Outdoor pool, Bar/Lounge$88+

Most recommended

See most recommended stays in Puerto de la Cruz
4-star hotel
Hotel Tigaiga9.2 Excellent (1,693 reviews)0.29 kmOutdoor pool, Restaurant, Bar/Lounge$257+
5-star hotel
Radisson Resort & Residences Tenerife - Adults Only8.9 Excellent (1,364 reviews)0.18 kmAdults only, Outdoor pool, Fitness centre$191+
5-star hotel
Gran Hotel Taoro
8.5 Excellent (67 reviews)0.57 kmSnorkelling, Outdoor pool, Fitness centre$400+
4-star hotel
8% cheaperAluasoul Orotava Valley8.5 Excellent (1,775 reviews)0.58 kmAdults only, snorkelling, Outdoor pool$150+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
0.7 km
Santa Cruz de Tenerife Tenerife-Norte
22.0 km

Everything you need to know for your stay in Puerto de la Cruz