Prices are in New Zealand Dollars.

La Carabela

Avda. Richard J. Yeoward 3, 38400 Puerto de la Cruz, Tenerife, Spain
+34 922 384 812

Cheapest
rate per night

7.0

Good
based on 959 reviews
La Carabela - Puerto de la Cruz, Tenerife, Spain
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Provider Nightly total
Booking.com $55
Priceline $71
Booking.com
Priceline

Good to know

Distance to city centre 0.9 km
Location rating 8.6
Nearest airport Santa Cruz de Tenerife Tenerife-Norte
Distance to airport 20.8 km

Rooms

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Reviews

Traveller rating

20
25
10
5
0

Time of year

Traveller type

Show reviews that mention

+
amazing view in 36 reviews
area nice in 10 reviews
beds comfortable in 11 reviews
bus stops in 13 reviews
cafes and supermarket in 4 reviews
clean and comfy in 4 reviews
flowers and trees in 4 reviews
good location in 22 reviews
great value in 15 reviews
ground floor in 4 reviews
helpful staff in 12 reviews
hotel staff were very apologetic in 31 reviews
matched in 3 reviews
quiet location in 5 reviews
room beds in 37 reviews
size of the room in 10 reviews
spanish language in 2 reviews
swimming pool in 9 reviews
wifi is slow in 10 reviews
  • Good
    Jul 2019
    6.3

    Cleanliness was very nice. Housekeeping checked the apartment every day and changed towels, made the bed so it was a nice experience.

    There were 2 buildings that the advertisement never mentioned. I booked the apartment in February for a stay in July, paid in advance on the day when I booked it which I will never do again because of this If I cancelled the reservation I would have been charged for the whole stay not for 1 night.Of course I understand it was a discounted rate but after you pay for everything in advance the hotel can do whatever they want as they well know the guest cannot do anything after the payment has gone through..So that was the first and last time when I paid for an accomodation in advance without make sure I will get the room that was advertised or at least something similar.. We were allocated in a basemant room for 10 days....I asked for another room and have been told it is not possible due to they were fully booked. I was upset because we were not informed about that they have basement rooms and 2 buildings( one of them where we stayed is completely different from the pictures that I saw on the website...) when I complaint the staff has shown a bit careless attitude. No compesation was offered at all. I also asked for tv controller and keys for the safe and turned out it is chargeable to use them! Deposit required for them plus using the safe is extra cost. At this point I still was not offered to use the safe in the room as compesation. The staff was acknowledged my problem but did not solve it just informed there is nothing that they could do about it..."excellent problem solving skills"...Well apart from this there was no major issue but I definitely not recommend to book with them If you are planning to suprise your partner with a nice holiday or you are just not using the apartment for take a shower and sleep. Only book this If you need a place to sleep, no more.The location was alright though, not far from the center so that was a positive thing.

  • Good
    Jun 2019
    6.3

    -Location were good colse to centre -Money value for one week really good - cleaners staff were very good

    Actually what I did not like : -There was no network signal at all in the room as the room it was basement. - very poor view outside balcony -WiFi is really bad - one more thing what I really do not understand it yet which is you have to pay €10 deposit for TV remote for using the TV then when u doing check out you will give them remote and they will give u money back.

  • Okay
    Jun 2019
    5.8

    Nice staff, nice quiet swimming pool.

    Impossible to rest! My studio was a few meters from the lobby/bar/restaurant. At 6:30 in the morning the breakfast preparations begin : noise of the cups and plates... After the evening meal, very noisy conversations of the Spanish pensioners (the majority population of the hotel; they shouts more than they speak) accompanied by the sounds of crockery and conversations of the staff until 12:30. If your room is badly located your night will extend at best from 12:30 to 6:30.... I went twice to the reception to ask if it was possible to have a minimum of respect for clients who want to rest. On one of those occasions, I was told that noise is allowed until midnight while on the pool table located in the lobby there is an indication "do not play after 11:00 pm"... Apart from that no board asking to conduct the conversations softly in the bar/lobby after 23:00 in order to respect people who aspire to calm. Other points: no hood in the kitchenette of the studio, VERY uncomfortable mattresses, wifi regularly disconnecting, no hair dryer in the bedroom (which seems to me to be a basic lack), poor light in the bathroom and in the kitchenette ! I am not difficult and I choose cheap accommodation but this time I have to say that it is the worst accommodation I have had since I travel and I have seen a lot of accommodation ! Only time I could sleep a bit properly was at the swimming pool :-(

  • Excellent
    May 2019
    9.5

    Great facilities, nice terasse and excellent location

    Blanket was a bit cold for me.

  • Good
    Apr 2019
    7.5

    Great location really, just a few streets down to the ocean, supermarkets close by. Great terrace and the two pools were very nice as well.

    Was very cold in the room, I slept with all my clothes on and the blankets from other bed to properly be able to sleep.

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About

Overview

With a stay at La Carabela, you'll be centrally located in Puerto de la Cruz, within a 5-minute drive of Loro Park and Lago Martianez Swimming Pools. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.0 Good

based on 959 reviews

8.6

Location

7.4

Service

3.4

Food

2.5

Vibe

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Car hire
Internet
Currency exchange on-site
Bicycle hire
Game room
Indoor pool
Outdoor pool
Scuba diving
No smoking
Restaurant
Bar/Lounge
Tennis
24-hour front desk
Safe
Pool table
Designated smoking area
Terrace/Patio
Lift
Hiking
Library
Concierge service
Laundry service
Coffee shop
Kitchen/kitchenette
Pets not allowed
Storage available
Rooftop
Laundry facilities
Meeting/Banquet facilities
Airport shuttle

Photos

La Carabela - Puerto de la Cruz - Building All photos (40)
La Carabela - Puerto de la Cruz - Balcony Balcony (2)
La Carabela - Puerto de la Cruz - Bar Bar (1)
La Carabela - Puerto de la Cruz - Bathroom Bathroom (3)
La Carabela - Puerto de la Cruz - Bedroom Bedroom (7)

Location

Most popular landmarks

  • Mirador de La Paz 180 m
  • Sitio Litre 0.4 km
  • Jardin Botanico 0.5 km
  • Casino Taoro 0.7 km
  • Risco Belle Aquatic Gardens 0.7 km
  • Lago Martianez 0.8 km

Getting Around

Santa Cruz de Tenerife Tenerife-Norte 20.8 km
Granadilla Tenerife-Sur 41.1 km

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