Good to know
|Distance to city centre||0.9 km|
|Distance to airport||20.1 km|
|"Very helpful staff"||(in 26 reviews)|
|"Super clean and quiet hotel near the beach, very relaxing atmosphere and great value!."||(in 6 reviews)|
|"Great value for money near the beach, bars & restaurants, highly recommending"||(in 9 reviews)|
|"The men managers were rude, sullen uncommunicative and genuinely unconcerned with the guests needs."||(in 6 reviews)|
Time of year
Show reviews that mention
|bars and restaurants||in 9 reviews|
|center of town||in 15 reviews|
|clothesline||in 3 reviews|
|good location||in 13 reviews|
|great value||in 15 reviews|
|hot water||in 17 reviews|
|hotel near the beach||in 16 reviews|
|justina||in 4 reviews|
|managers were rude||in 6 reviews|
|near the beach||in 28 reviews|
|nicely furnished||in 9 reviews|
|pots and pans||in 21 reviews|
|relaxing atmosphere||in 6 reviews|
|rented a bike||in 3 reviews|
|room was very clean||in 26 reviews|
|staff were helpful||in 30 reviews|
|water coolers||in 15 reviews|
Very nice and comfortable. Close to a beach entrance
This internet in the room stopped working after the 1st half day and never came back. I was offered the reception WiFi which worked but not as comfortable as being in the room. For working it wouldn't have worked. This is my only complaint, other than that it was great!
- very clean, quiet, good wifi, comfortable, good value for money, spacious
- the toilet flush was not working properly
Clean and easy access to the beach, friendly staff, seems reception is until 22:00, so must inform ahead the arrival time if gets late.
The ambient of entrance, and back side of the buildings was bit too bushy. Could be improved by making it more garden look like.
The staff and the space in the rooms
Absolutely no water pressure so showers were impossible, all rooms are like this as told by staff. The house of the other guests was terrible our neighbors came home at midnight then continued to drink and smoke and laugh on the balcony until about 4am doe 3 nights We booked 6 nights, left after 3. Complaned to bookings.com and have had no correspondence regarding this issue.
Hotel Eden offered comfortable beds and a nice sitting/kitchen area. The aqua paint and dark woods were soothing and fit well with the beach setting.
The bathroom was adequate though the shower head needed to be replaced. Staff on check-in were a bit short and not super-friendly. Oddly, no other guests seemed to be staying at the hotel, which felt a bit eerie and was surprising since the hotel is perfectly nice and a good price for the area in addition to it being a holiday weekend.
With a stay at this aparthotel, you'll be centrally located in Puerto Morelos, just a 4-minute walk from Ojo de Agua Beach and 13 minutes by foot from Puerto Morelos Town Square. The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 248 reviews
Things to know
- Great reception
- Beach nearby
- Good kitchenette
Policies vary by room type and provider.
FAQs when booking at Hotel Eden
Where is Hotel Eden located?
Hotel Eden is located at Av.Andres Quintana Roo, #788, SM 2 Maz., 0.9 km from the centre of Puerto Morelos. Puerto Morelos Lighthouse is the closest landmark to Hotel Eden.
When is check-in time and check-out time at Hotel Eden?
Check-in time is 15:00 and check-out time is 12:00 at Hotel Eden.
Does Hotel Eden offer free Wi-Fi?
Yes, Hotel Eden offers free Wi-Fi.
Does Hotel Eden offer free parking?
Yes, Hotel Eden offers free parking.
Does Hotel Eden offer free airport shuttle service?
No, Hotel Eden does not offer free airport shuttle service.
How far is Hotel Eden from the airport?
Hotel Eden is 20.1 km from Cancun. Hotel Eden is 33.8 km from Playa Del Carmen.
Can you bring pets to Hotel Eden?
No, pets are not allowed at Hotel Eden.
Does Hotel Eden have a pool?
No, Hotel Eden does not have a pool on-site.
Reviews about Hotel Eden
Most popular landmarks
- Puerto Morelos Lighthouse 0.9 km
- Puerto Morelos Town Square 0.9 km
- Crococun Zoo 3.2 km
- Dr. Alfredo Barrera Marin Botanical Garden 3.3 km
- Arrecife de Puerto Morelos National Park 7.4 km
- Bonanza Ranch 10.2 km
|Playa Del Carmen||33.8 km|