2 stars
Hotel Universal
Photos of Hotel Universal
Overview
Hotel with a coffee shop, steps from Porto Historic Center This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area. Other amenities include concierge services, laundry facilities, and tour/ticket assistance. Hotel Universal offers 44 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Latest deals for Hotel Universal
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hotel Universal
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by lift
- Upper floors accessible by stairs
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Room service
- Tour desk
- Key access
- Express check-out
- 24-hour front desk
Bathroom
- Raised toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Telephone
- Tile/marble floor
- City view
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Dining
- Minibar
- Bar/Lounge
- Food can be delivered to guest accommodation
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle hire
- Pool table
Pool and spa
- Hot tub
Bedroom
- Wardrobe or closet
Health and safety
- Daily housekeeping
Reviews of Hotel Universal
7.7
Good
3588 verified ratings
Wonderful
987
Very good
865
Good
778
Okay
351
Fair
326
Mediocre
138
Poor
144
Summary of reviews
Guests say
Guests appreciated the hotel's excellent location and cleanliness, making it convenient for exploring the city. However, several reviews highlighted issues with service, including unresponsive staff and problems with room amenities. Despite these drawbacks, many guests found the hotel to be a good value for the price, especially given its central location.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.7 out of 10
81 reviews
8.5 out of 10
1 review
Location
Avenida Aliados 38, 4000-064 Porto, Porto
What's nearby
- Liberdade Square89 m
- Clerigos Tower285 m
- Church of Saint Ildefonso381 m
- Universidade do Porto0.4 km
- Coliseu do Porto0.5 km
- Sé do Porto0.5 km
- Palácio da Bolsa0.7 km
- Ribeira Square0.8 km
- Igreja de São Francisco0.8 km
- Ponte de D. Luís0.8 km
- Porto Editora1 km
- Porto City Centre1.1 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:30 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 3727
When to book a room at Hotel Universal
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Universal
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See most recommended stays in PortoGood to know
Value for money | 8.0 |
|---|---|
Distance to city centre | 1.9 km |
Nearest airport | Porto |
Distance to airport | 12.7 km |