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Value for money
Distance to city centre
|"Gorgeous updated modern rooms!"||(in 18 reviews)|
|"Stylish design and friendly staff."||(in 61 reviews)|
|"Will definitely return to this hotel"||(in 36 reviews)|
|"Valet parking is very overpriced."||(in 23 reviews)|
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I booked my room over a month prior to my stay for an event held downtown. Unfortunately, I received a last minute notice that the event was postponed due to the spreading of COVID-19 cases across Oregon. I called this property and they refused to allow a cancellation of my reservation, due to concerns of COVID-19, three days prior to my scheduled stay. I spoke with both the property staff and the central customer service. The man at the central location stated that the decision to refund was up to the property. The woman at the front desk stated that "no refunds are being issued within the United States" The only accommodation offered was moving my hotel to another date, which does not work for those of us that do not live in the area with uncertain schedules. So to avoid just giving away my money, I made the trip. Once I arrived I found out that they were now allowing free cancellations due to the spreading of COVID-19. There was no attempt to refund my purchase nor any communication that this option was now available. I only found out once I connected to the hotel wifi. Overall, Marriott was not concerned with the health and safety of its guests until it was forced to be. Even then, there were no additional efforts made on their part to accommodate.
Room was nice, bed was comfortable & shower was amazing
Bed was very comfortable and 4 pillows!!
The square toilet is very uncomfortable.
Staff was very friendly and helpful!
Breakfast wasn’t included...
Those traveling to Portland for any reason will find the modern style of AC Hotel Portland Downtown, OR to be more than accommodating. The premise of the hotel is to give travelers somewhere to stay that is elevated in its provided experience. This is a 3.5-star hotel that has a lot to offer all types of travelers.
The 204 smoke-free rooms are split into king, two queens, a king and sofa bed, king corner rooms, and a king and sofa bed with a river view. Rooms are well-appointed with smart TVs, mini-fridges, work stations, high-speed Internet, “floating” platform beds, luxury linens, and climate control.
Guests at AC Hotel Portland Downtown, OR can enjoy a buffet breakfast for a fee every morning. There is a coffee shop called The Slab housed within the hotel. It serves coffee specially blended for the hotel’s guests. AC Kitchen is the restaurant that’s open for breakfast. There is also the AC Lounge, which is a good space to mingle and relax with a cocktail. The area around the hotel has many other options for food, including Q Restaurant, Normandie, and Luc Lac Vietnamese Kitchen.
AC Hotel Portland Downtown, OR has a 24-hour fitness center with a sauna. Guests can rent bikes close by for exploring the city. Business travelers will find two conference spaces, several meeting rooms, and a business center. The hotel is in downtown Portland so it’s easy for guests to get to many attractions, like Tom McCall Waterfront Park, Providence Park, Arlene Schnitzer Concert Hall, and Pioneer Courthouse Square.
based on 295 reviews
Value for money
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Reviews about AC Hotel By Marriott Portland Downtown, Or
Most popular landmarks
- Portland Art Museum 0.6 km
- Oregon Maritime Museum 0.6 km
- Powell's City of Books 0.8 km
- Portland Saturday Market 0.8 km
- Chinatown 0.9 km
- Lan Su Chinese Garden 1 km