Chantillys on the Bay

The pool was the best feature about it. There was one staff member, Jennifer who was a room cleaner who was the only one that spoke to us and was very helpful. There was also kayaks available to be used but we only found this out in the last 2 days of our stay because no one told us and they weren’t mentioned in the hotel book.

At first I thought it was reasonably priced however over our 10 night stay I really wish I booked elsewhere. The bed was hard and uncomfortable and sheets were scratchy. The balcony constantly had stagnant water around the edges and the room just did not look like the nice crisp white pictures on the website. Our shower head had very poor water flow and the toilet was not thoroughly cleaned. The bathroom sink splashed water at you when the tap is turned on and the best part is our ceiling fan/light had a mind of its own and would turn on and off whenever it wanted to. We did mention this to a staff member who said someone would look at it but it was never resolved because “they watched it and nothing happened” Some nights we would have to turn the light off 5-6 times before we gave up and slept without the ceiling fan at all. Great in a tropical location. We were waiting in our room for a tour one day and the fan turned itself on and off 3 times. The light on our balcony also did not work. Breakfast was included in our stay however we only had two options which by the end of 10 days we could barely stomach. At first the bread was nice and thick but then it was thin small slices which was always burnt. There was no elevator and stairs were dangerously slippery if you had wet feet. Absolute premium priced stay for a very mediocre experience I must say.