Value for money
Distance to city centre
Distance to airport
|"Amazing place and amazing staff!"||(in 55 reviews)|
|"Great location and very nice private room!"||(in 51 reviews)|
|"Very friendly staff, excellent breakfast!"||(in 33 reviews)|
|"Noise at night from street"||(in 7 reviews)|
|"The hot tub wasnt working."||(in 4 reviews)|
|"The AC dripped in the room"||(in 16 reviews)|
|great location||in 139 reviews|
|staff their is great||in 135 reviews|
|pool area||in 100 reviews|
|room was comfortable||in 85 reviews|
|free breakfast||in 84 reviews|
|great pool||in 74 reviews|
|beautiful hotel||in 58 reviews|
|playa del||in 27 reviews|
|bar and restaurant||in 23 reviews|
|noisy at night||in 23 reviews|
|hot tub||in 21 reviews|
|king bed||in 14 reviews|
|walk to the beach||in 13 reviews|
|good value||in 10 reviews|
|card payment||in 9 reviews|
|accept my debit||in 6 reviews|
|comfortable bed||in 5 reviews|
|ferry to isla||in 3 reviews|
|bar and restaurant were closed||in 1 review|
Great location, not to quiet
Very helpfull staff, good location. Good breakfast.
A bit noisy, realy next to coco bongo.
The Hotel staff were extremely friendly and helpful
Only some of the noise with the building works
Excellent... Beautiful hotel in great location
Our room on the 3rd floor had a leak in the shower room / area, which leaked all over the floor and left a slight 'damp' smell in the room. But apart from this - everything else was excellent.
Some noise due to its central location in Playa del Carmen.
We love the courtyard, the restaurant and the overall general appearance of the hotel. We enjoyed the hot tub as it was quite cool in the evenings. The layout and appearance of the pool and surroundings are very attractive.
The bed sheets are really awful though, should definately be upgraded to a softer, more luxurious material. Also the room decor is very stark and unappealing. Horrible mustard yellow curtains and no artwork or decoration at all. These factors, unless improved, would definately deter me from future bookings or recommendations. The pool is also very cold and uninviting as far as temperature goes.
Great staff. Great location. Rooms are so-so. Nice pool and very good bistro.
Noisy hotel. Construction and the night club in the same block contributed too much noise.
location, cleanliness, friendly staff, beautiful hotel
courtesy and relax
Staff was excellant; very friendly and accommodating. Hotel grounds were impeccable. Pleasant surroundings, great location in Playa del Carmen.
Not enough area by the pool for sunning.
Great location, comfortable rooms, friendly and helpful staff, beautiful pool and garden area.
standard plus rooms could have been nicer for money.
Policies vary by room type and provider.
La Tortuga Hotel & Spa is located at avenida 10 esquina calle 14, 0.7 km from the centre of Playa del Carmen. Parque 28 de julio is the closest landmark to La Tortuga Hotel & Spa.
Check-in time is 15:00 and check-out time is 12:00 at La Tortuga Hotel & Spa.
Yes, La Tortuga Hotel & Spa offers free Wi-Fi.
No, La Tortuga Hotel & Spa does not offer free parking.
No, La Tortuga Hotel & Spa does not offer free airport shuttle service.
La Tortuga Hotel & Spa is 19.2 km from Cozumel. La Tortuga Hotel & Spa is 49.6 km from Cancún.
No, pets are not allowed at La Tortuga Hotel & Spa.
Yes, La Tortuga Hotel & Spa has a pool on-site.