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Trips
The Palm at Playa

The Palm at Playa

9.1
Excellent

Based on 537 reviews
 
Calle 8 Manzana 29 Lote 5 Entre 10 y 5ta Avenida, 77710 Playa del Carmen, Quintana Roo, Mexico
  +52 984 873 3333
The Palm at Playa - Playa del Carmen, Quintana Roo, Mexico
Check-in
Check-out
Compare vs KAYAK |
$174
Last Minute Travel $183
AMOMA.com $192
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per night
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AMOMA.com
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Rooms

Check-in
Check-out

Deluxe rooms

$268+

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Bed type
Provider
Nightly Base Price
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Unknown
$268 per night
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Unknown
$280 per night
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Unknown
$333 per night
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Unknown
$373 per night
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Unknown
$406 per night
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Unknown
$406 per night
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Unknown
$406 per night
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Unknown
$406 per night
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Unknown
$406 per night
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Unknown
$427 per night
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Unknown
$499 per night

King rooms

$375+

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Bed type
Provider
Nightly Base Price
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King bed
$375 per night

Double rooms

$192+

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Bed type
Provider
Nightly Base Price
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Unknown
$192 per night
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Unknown
$310 per night

Standard rooms

$183+

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Bed type
Provider
Nightly Base Price
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Unknown
$183 per night
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Unknown
$193 per night
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Unknown
$196 per night
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Unknown
$218 per night
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Unknown
$232 per night

Reviews

Traveller rating

66
11
0
0
0

Time of year

Traveller type

Show reviews that mention

+
sandra
playa del
ave shopping
room facing the street
roof top pool
bunch of restaurants
amazing staff
great view
loved our room
hear very loud
loud music
wonderful breakfast
hotel restaurant
roof top and jacuzzi
great location
slice of paradise
night due to karaoke
amazing hotel
  • Good
    Sep 2018
    6.2

    The staff The location. The room is big and nice . Bathroom is excellent. Breakfast is good . Parking place

    For a 4 star hotel, I expected to get a clean and prepare room . This wasn’t the case. Beautiful hotel and poor maintenance Very noisy area at night

  • Excellent
    Oct 2017
    9.4

    Centric and Charming hotel with great service

    Centric. Staff a great. Modern and great room . Very comfortable. In the room you have 2 showers A terrace and a lots of small things Like a bag with Towels to the beach . Umbrellas in case of rain , etc Breakfast is good with a lot of choises . Great atención . The pool at the last floor is incredible

    We got a room with a terrace to the street. Very noisy. You have to Ask for a quite room . The hotel restaurant try to attract people at night with a very noisy music .

  • Good
    Nov 2016
    6.2

    Showers

    The shower area was beautiful with two ceiling shower heads.

    Unfortunately, the showers had no hot water. We reported it to the desk at 8:30. We then went for breakfast, then shopping. When we returned at 11:15, there was still no hot water and we were checking out at noon. Upon checkout, we again complained. The front desk staff said they had someone check it out and it was working okay. It definitely wasn't since on shower was turned to cold and the other to hot. Maybe a 5 degree difference. Lots of apologies, but no offer of compensation I've stayed over 600 nights at Marriott hotels, over a hundred at Sheraton hotels. NEVER have I been treated this way over a mechanical problem. DON'T stay here. Lots of glitz but no real concern for the guests and their comfort.

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About

Overview

Adults oriented boutique hotel in central Playa del Carmen, The Palm at Playa combines the best beyond the typical hospitality. Accurate service, contemporary-beach design and a superbly proximity to the most vibrant area: the 5ta Avenida packed with cafes, active nightlife and good shopping. Inside there are 69 resort-style Lofts and Suites with separated bedrooms. Sabor a Mar Restaurant offers a variety of flavors from the sea; salt taste per excellence; Sea flavor comes to highlight them with fresh produce of the season, barely tapped by the hand of our chefs.And lively Roof-top bar with the swimming pool and a holistic-inspired Spa.

iHotelier/iStay

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.1 Excellent

Based on 537 reviews

9.2

Location

9.0

Cleanliness

4.4

Wellness Area

3.3

WiFi

Things to know

  • Beach nearby
  • Spacious rooms
  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Complimentary breakfast
Fitness centre
Free Wi-Fi
Business centre
Concierge service
Gift shop
Laundry facilities
Laundry service
Room service
Spa
Outdoor pool
No smoking
Bar/Lounge
Beauty salon
Hairdryer
Air-Conditioned
Coffee shop
24 Hour Front Desk
Pets not allowed
Storage available
Wedding services
Terrace/Patio
Adults Only
Rooftop
Lift

Photos

The Palm at Playa - Playa del Carmen - Building All photos (35)
The Palm at Playa - Playa del Carmen - Attractions Attractions (3)
The Palm at Playa - Playa del Carmen - Bedroom Bedroom (4)
The Palm at Playa - Playa del Carmen - Bedroom Bedroom (4)
The Palm at Playa - Playa del Carmen - Building Building (5)
The Palm at Playa - Playa del Carmen - Business centre Business centre (1)
The Palm at Playa - Playa del Carmen - Gym Gym (2)
The Palm at Playa - Playa del Carmen - Hallway Hallway (1)
The Palm at Playa - Playa del Carmen - Lobby Lobby (1)
The Palm at Playa - Playa del Carmen - Meeting room Conference (1)
The Palm at Playa - Playa del Carmen - Patio Patio (1)
The Palm at Playa - Playa del Carmen - Pool Pool (6)
The Palm at Playa - Playa del Carmen - Restaurant Restaurant (2)
The Palm at Playa - Playa del Carmen - Spa Spa (4)

Location

Most popular landmarks

  • Playa del Carmen Main Beach 209 m
  • 28 de julio Park 228 m
  • Yucatek Divers 324 m
  • Calle Quinta Avenida 0.5 km
  • Navega Pier 0.7 km
  • Mamita's Beach Club 1 km

Playa del Carmen travel guide

Learn about Playa del Carmen on KAYAK

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