Reina Roja Hotel - Adults Only
Calle 20 Entre Av. 5 Y 10, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 3800$64
Cheapest
rate per night
7.8
Good
based on 674 reviews
| Provider | Nightly total |
|---|---|
| Trip.com | $64 |
| Stayforlong | $67 |
| travelup | $68 |
About Reina Roja Hotel - Adults Only
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- Clean and TidyThis stay has listed several different cleanliness practices.
- FreebiesThis stay includes Wi-Fi and Breakfast for free
Located in Downtown, this boutique hotel is steps away from Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach Club are also within 10 minutes.
Photos of Reina Roja Hotel - Adults Only
Rooms available at Reina Roja Hotel - Adults Only
Show deals with
Double rooms($83 - $112)
Double room
Superior rooms($538)
Standard rooms($93 - $104)
Standard Room
Deluxe rooms($64 - $401)
Deluxe room
King rooms($93 - $127)
Amenities at Reina Roja Hotel - Adults Only
- Adults only
- Outdoor pool
- Indoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
- Flat-screen TV
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Process in place to check health of guests
- CCTV outside property
- Hand sanitiser in guest accommodation and key areas
- Screens or physical barriers placed between staff and guests in appropriate areas
- Mosquito net
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- All plates, cutlery, glasses and other tableware have been sanitised
- Guests can opt out of accommodation cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Enhanced cleaning
- Safe
Services and conveniences
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Ticket service
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Multi-lingual staff
- No smoking
- Non-feather pillow
- Designated smoking area
- Private entrance
- Adults only
- Lift
- Accessible by lift
- Upper floors accessible by lift
- Upper floors accessible by stairs
Basics
- Internet
- Fan
- Fire extinguisher
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Pool and spa
- Spa
- Indoor pool
- Outdoor pool
- Pool towels
- Pool with a view
- Rooftop pool
- Massage
- Pool bar
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Snack bar
- Coffee machine
General
- Storage available
- Quiet street view
- Seating area
- Sofa
- Solarium
- Telephone
- City view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
- Smartphone dock
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Toilet
- Toilet paper
Things to do
- Gift shop
- Eco tourism
- Beach access
- Bicycle hire
- Evening entertainment
- Night club
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Complimentary breakfast
Reviews of Reina Roja Hotel - Adults Only
7.8
Based on 674 verified guest reviews
7.2Families
7.9Friends
7.7Solo
7.8Couples
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Pros:The staff onsite was helpful and kind. The rooms were clean and the pool was OK.
Cons:This hotel offered an all-inclusive that wasn’t truthful. They were severely short staffed, didn’t have food or liquor inventory to fulfill the demand of our group. It was so terrible a part of the group moved to another hotel.
Pros:Staff was prompt to correct issues
Cons:Would of liked a little more excitement going on balcony with pool ementies, but then I can understand time period of my stay.
Pros:Pros: Very friendly staff, great location, nice rooms, good breakfast and good price! Cons: No internet in the rooms, which for us was very important!
Cons:Wifi is very bad
Cons:If you are looking for a disgusting two star motel, that has the trashiest, dirtiest drunken and loud slobs around, you've found your place. This is at best a 2 star motel. For how much they charge, this is despicable. The hair dryer is the ones on the wall you would find in a 2 star motel, all bathroom toiletries are unuseable and smells really gross. The bed is hard, uncomfortable and wrapped in plastic. There are weird stains on some of the pillows that was really disgusting. There IS no service, and it's really bad when they tried. Management must be awful. Every single time I've asked them to clean the room they had not, and house cleaning managed to try to come into the room to clean every single day for the week i was there for the 3 hours during the day I am actually in the room, all at different times, it's actually remarkable that they managed to do that. Hotel WILL CALL PRIOR TO CHECK OUT TIME TO BOOT YOU OUT. It's very possible that there are prostitutes at this hotel or this is the hotel that local mexican men bring their low end escorts to. Also very dishonest, tries to charge 2-3 times the rate available online, and then when you're about to book, they will then offer to match the pricing, you're better off not booking through them directly to make sure you don't get screwed. Overall, this is a run down, trashy motel that is not worth the money. You will actually experience 4 star or higher service at any of the other hotels in a similar price range including be playa, artisan, or any of the major hotel brands.
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Location
Calle 20 Entre Av. 5 Y 10, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Mamita's Beach Club0.5 km
- Muelle Navega0.5 km
- Parque 28 de julio0.6 km
- Playa principal de Playa del Carmen0.8 km
- Calle Quinta Avenida0.8 km
- Yucatek Divers0.9 km
- Aviario Xaman Ha1.8 km
- Playacar Golf Club2.8 km
- Parque Xplor7.3 km
- Xcaret Park7.6 km
- El Camaleón Mayakoba Golf Club7.7 km
- Terminal marítima Punta Venado9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
FAQs when booking at Reina Roja Hotel - Adults Only
Reina Roja Hotel - Adults Only is located at Calle 20 Entre Av. 5 Y 10 in Gonzalo Guerrero, 1 km from the centre of Playa del Carmen. Mamita's Beach Club is the closest landmark to Reina Roja Hotel - Adults Only.
Check-in time is 15:00 and check-out time is 12:00 at Reina Roja Hotel - Adults Only.
Yes, Reina Roja Hotel - Adults Only offers free Wi-Fi.
No, Reina Roja Hotel - Adults Only does not offer free parking.
No, Reina Roja Hotel - Adults Only does not offer free airport shuttle service.
Reina Roja Hotel - Adults Only is 19.2 km from Cozumel. Reina Roja Hotel - Adults Only is 49.3 km from Cancún.
Yes, Reina Roja Hotel - Adults Only has a pool on-site.