La Reina Roja Hotel Boutique
Calle 20 Entre Av. 5 Y 10, 77710 Playa del Carmen, Quintana Roo, Mexico
+52 984 877 3800
Cheapest
rate per night
8.1
Excellent
based on 596 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| KAYAK | $42 |
| Prestigia | $44 |
| Zenhotels.com | $46 |
Good to know
Value for money |
8.0 |
|---|---|
Distance to city centre |
1.0 km |
Location rating |
9.2 |
Nearest airport |
Cancún |
Distance to airport |
49.3 km |
Rooms
Deluxe rooms
$42+
Bed type
Provider
Total stay + taxes & fees
Unknown
$42
Unknown
$44
Unknown
$47
Unknown
$49
Unknown
$52
Unknown
$53
Unknown
$56
Unknown
$64
Unknown
$71
Unknown
$72
Unknown
$81
Unknown
$84
Unknown
$91
Standard rooms
$54+
Bed type
Provider
Total stay + taxes & fees
Unknown
$54
Reviews
Pros
| "Great place for young people." | (in 3 reviews) |
|---|---|
| "The location is really good!" | (in 24 reviews) |
| "A new room was so magnificent." | (in 15 reviews) |
Cons
| "No hot water in the morning." | (in 11 reviews) |
|---|---|
| "Rooftop pool was deserted and old" | (in 12 reviews) |
| "Someone went into our room and stole a few things whenever we weren’t there." | (in 9 reviews) |
Traveller rating
78
44
22
8
1
Time of year
Traveller type
Show reviews that mention
+
-
OkaySep 20204.5
The staff onsite was helpful and kind. The rooms were clean and the pool was OK.
This hotel offered an all-inclusive that wasn’t truthful. They were severely short staffed, didn’t have food or liquor inventory to fulfill the demand of our group. It was so terrible a part of the group moved to another hotel.
-
ExcellentNov 20169.1
Great place
Staff was prompt to correct issues
Would of liked a little more excitement going on balcony with pool ementies, but then I can understand time period of my stay.
-
ExcellentOct 20159.1
Pros: Very friendly staff, great location, nice rooms, good breakfast and good price! Cons: No internet in the rooms, which for us was very important!
Wifi is very bad
-
PoorMar 20152.0
Horrible, 2 Star Motel At Best
If you are looking for a disgusting two star motel, that has the trashiest, dirtiest drunken and loud slobs around, you've found your place. This is at best a 2 star motel. For how much they charge, this is despicable. The hair dryer is the ones on the wall you would find in a 2 star motel, all bathroom toiletries are unuseable and smells really gross. The bed is hard, uncomfortable and wrapped in plastic. There are weird stains on some of the pillows that was really disgusting. There IS no service, and it's really bad when they tried. Management must be awful. Every single time I've asked them to clean the room they had not, and house cleaning managed to try to come into the room to clean every single day for the week i was there for the 3 hours during the day I am actually in the room, all at different times, it's actually remarkable that they managed to do that. Hotel WILL CALL PRIOR TO CHECK OUT TIME TO BOOT YOU OUT. It's very possible that there are prostitutes at this hotel or this is the hotel that local mexican men bring their low end escorts to. Also very dishonest, tries to charge 2-3 times the rate available online, and then when you're about to book, they will then offer to match the pricing, you're better off not booking through them directly to make sure you don't get screwed. Overall, this is a run down, trashy motel that is not worth the money. You will actually experience 4 star or higher service at any of the other hotels in a similar price range including be playa, artisan, or any of the major hotel brands.
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About
Overview
With a stay at La Reina Roja Hotel Boutique, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hotels.com
Features
8.1 Excellent
based on 596 reviews
8.2
Cleanliness
8.4
Comfort
8.3
Staff
8.0
Value for money
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Entire unit located on ground floor
Car hire
Wake-up service
Entire unit wheelchair accessible
Internet
Daily housekeeping
Extra-long beds (> 2 metres)
Fax/photocopying
Concierge service
Fan
Currency exchange on-site
Fire extinguisher
Gift shop
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Room service
Smoke alarms
Contactless check-in/check-out
Tour desk
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Spa
Process in place to check health of guests
Interconnected room(s) available
iPhone dock
Indoor pool
Outdoor pool
Key access
Evening entertainment
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Laptop safe
Hairdryer
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Mosquito net
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Non-feather pillow
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Airport shuttle (surcharge)
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Complimentary breakfast
Pets not allowed
Free parking
Picnic area
Pool towels
Staff follow all safety protocols as directed by local authorities
Coffee shop
Private bathroom
24-hour front desk
Designated smoking area
Private entrance
Night club
Storage available
Shuttle service (additional charge)
Free Wi-Fi
Radio
Raised toilet
Terrace/Patio
Rooftop pool
Beach towels
Towels
Safety deposit box
Adults only
Rooftop
Seating area
Lift
Massage
Shampoo
Pool bar
Shower
Shower cap
Accessible by lift
First-aid kit
Snack bar
Alarm clock
Solarium
Balcony
Body soap
Bottle of water
Telephone
Toilet
Toilet paper
Safe
Toothbrush
Towels/sheets (extra fee)
Cleaning products
Dustbins
Coffee machine
TV
Upper floors accessible by lift
Conditioner
Upper floors accessible by stairs
Wardrobe or closet
FAQs when booking at La Reina Roja Hotel Boutique
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Does La Reina Roja Hotel Boutique offer free parking?
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Photos
All photos
01 of 35
Reviews about La Reina Roja Hotel Boutique
“The staff was amazing. My server the whole week Mariam was amazing. Super friendly, always asking if I needed anything, always with a smile. Definitely can't wait to come back and relax in the amazing rooftop pool. L”
“the bed was freaking amazing!”
“It’s a cool place, different than your usual hotel, but super fun to stay there for the weekend.”
“The breakfast was good”
“The location was great, That is where it ended. them.”
Location
Most popular landmarks
- Mamita's Beach Club 0.5 km
- Muelle Navega 0.5 km
- Parque 28 de julio 0.6 km
- Playa principal de Playa del Carmen 0.8 km
- Calle Quinta Avenida 0.8 km
- Yucatek Divers 0.9 km
Playa del Carmen travel guide
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